DHARMENDRA SINGH
Vadodara
Summary
Dynamic professional with proven expertise in client management, project management, and data analysis. Skilled in enhancing operational efficiency and building strong client relationships. Utilizes critical thinking and leadership abilities to achieve successful outcomes and implement innovative solutions. Committed to continuous improvement and fostering team development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Principle Specialist
Magnit Global Private Limited
Vadodara
07.2025 - Current
- Coordinated project timelines and deliverables, ensuring on-time task completion.
- Analyzed data trends to identify opportunities for process improvement.
- Facilitated team meetings to review project status and resolve challenges.
- Managed vendor relationships, ensuring service quality and contract compliance.
- Participated in training and compliance activities to enhance team skills and knowledge.
- Established specific project goals to measure progress and evaluate outcomes.
Client Solutions Architect
NielsenIQ India Pvt. Ltd.
Vadodara
05.2019 - 07.2025
- Transitioned to Client Solutions Architect role, collaborating with clients to resolve daily data delivery queries.
- Cultivated expertise in data handling and client support, ensuring timely, accurate solutions for client requirements.
- Collaborated with cross-functional teams to define project requirements.
- Designed scalable architecture solutions for diverse client needs.
- Mentored junior architects on best practices and design principles.
Customer Relationship Officer
Kochar Infotech
Vadodara
01.2017 - 01.2018
- Resolved day-to-day issues for Airtel Payments Bank application in BPO environment.
- Handled technical solutions and troubleshooting as backend tech support.
- Ensured smooth application performance by addressing customer-facing and technical challenges.
- Served as Data Processing Specialist on Homescan team for three years, focusing on CASE reports.
- Contributed to Operations team for four months, enhancing overall efficiency.
Education
Master of Commerce - Human Resources Management
MAHARAJA SAYAJIRAO GAEKWAD UNIVERSITY OF BARODA
Vadodara02-2022
Bachelor of Commerce - Accounting And Financial Management
MAHARAJA SAYAJIRAO GAEKWAD UNIVERSITY OF BARODA
Vadodara01-2020
Skills
- Leadership and teamwork
- Project management
- Effective communication
- Critical thinking
- Client support and coaching
- Data analysis and process improvement
- Operational enhancement
- Time management and multitasking
Languages
- English, Fluent
- Hindi, Fluent
- Gujarati, Fluent
Accomplishments
- Multiple Monthly & Quarterly Performer Awards
- Awarded with Impact Supererogation Champion Award by NIQ
Certification
- Lean Six Sigma Yellow Belt from NIQ
- Lean Six Sigma Green Belt from NIQ
- LEAP IN Leadership Program from NIQ
Languages
Hindi
First Language
English
Proficient (C2)
C2
Affiliations
- I like to create online content on Instagram and YouTube
- I like to learn and implement AI tools
Timeline
Principle Specialist
Magnit Global Private Limited
07.2025 - Current
Client Solutions Architect
NielsenIQ India Pvt. Ltd.
05.2019 - 07.2025
Customer Relationship Officer
Kochar Infotech
01.2017 - 01.2018
Master of Commerce - Human Resources Management
MAHARAJA SAYAJIRAO GAEKWAD UNIVERSITY OF BARODA
Bachelor of Commerce - Accounting And Financial Management
MAHARAJA SAYAJIRAO GAEKWAD UNIVERSITY OF BARODA
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