Hi, I’m
Dharmesh kumar
Operation
Bengaluru
Summary
Senior Operations Manager with extensive experience in quality control, team management, and project growth. Recognized for transforming underperforming projects into high-revenue generators and implementing crucial technological infrastructure to enhance operational efficiency. Demonstrated leadership skills in driving gross margin improvements and exceeding client expectations through process optimization.
Overview
2025
years of professional experience
2
Languages
Work History
Awign Enterprise Pvt Ltd
Senior Operations Manager
1 2023 - Current
Job overview
- Spearheaded a TCS project, driving revenue growth to ₹5 crore by March 2024, reaching ₹6 crore in October 2024 with a gross margin of 15%
- Managed and developed a team of 13, focusing on operational excellence and sustained project success, achieving a consistent gross margin of 10-12% from March 2023 to March 2024
Awign Enterprise Pvt Ltd
Operations Manager
08.2021 - 12.2022
Job overview
- Increased project revenue from ₹10 lakh to over ₹1 crore within one year, reducing gross margin loss from -58% to -4%
- Expanded project revenue to ₹2.5 crore by March 2023 with a 4% gross margin, building a team of 12 to support operational growth
Awign Enterprise Pvt Ltd
Team Lead, Operations
08.2020 - 07.2021
Job overview
- Took over and improved a TCS project from -58% gross margin, achieving ₹10 lakh revenue with a team of four in June 2021
- Managed remote team operations during COVID-19, ensuring consistent quality control for project deliverables
Awign Enterprise Pvt Ltd
Quality Control Executive
05.2019 - 07.2020
Job overview
- Established quality standards to meet client specifications, contributing to the company's reputation for delivering high-quality services
Education
Dayananda Sagar College of EngineeringBengaluru, India
BE from Engineering
04.2001
Skills
Project Management
Revenue Optimization
Quality Assurance
Tech Collaboration
Process Improvement
Data Tracking and Analysis
Software Testing
Automation Requests
Client Requirement Mapping
KPI reporting
Accomplishments
- Successfully transformed a high-loss project into a multi-crore revenue-generating project with improved gross margins over successive years.
- Collaborated with the tech team from 2019 to 2023, providing input for Awign app development, configuring interfaces, and creating automated operational triggers.
- Designed Google Sheets infrastructure to streamline data tracking and reporting for multiple projects.
Timeline
Operations Manager
Awign Enterprise Pvt Ltd
08.2021 - 12.2022
Team Lead, Operations
Awign Enterprise Pvt Ltd
08.2020 - 07.2021
Quality Control Executive
Awign Enterprise Pvt Ltd
05.2019 - 07.2020
Dayananda Sagar College of Engineering
BE from Engineering
04.2001
Senior Operations Manager
Awign Enterprise Pvt Ltd
1 2023 - Current
Languages
English
Hindi