Dharmesh Satish Shrawane
Summary
A Highly Motivated Professional With More Than Five Years Of Experience In SAP, Banking & Financial Industry Seeking Responsible And Challenging Position Which Will Help To Enhance My Skills As Well As Achieve Organizational Goals.
Overview
4
4
years of professional experience
1
1
Language
Work History
Trainer - SAP FICO (Finance and Controlling)
Sapalogy Private Limited
10.2021 - Current
- Keywords - General Ledger(GL), Accounts Payable(AP), Accounts Receivable(AR), Bank Accounting(BA), Asset Accounting(AA), GST, TDS, Electronic Bank Statement(EBRS), P2P Cycle, GST, TDS, SAP Integration with FICO-MM-SD, Cost Controlling and Cost Element.
- Designed, Develop and Implemented Effective Lesson Plans, Academic Exams and Performance Test
- Solving Topic Wise Errors of Students
- Actively Engaged in Discussion Sessions, Subject-Matter Testing and Exams to Motivate Each Student to Acquire a Complete Mastery of the Subject-Matter, Core Concepts and Skills etc
- Resolve Root Cause for Academic and Skill-Based Underperformance
- Conduct Formal Walk Through of Training Materials and Work with Senior Trainer About Course
- Development as Necessary
- Identify and Manage Training Solution to Improve Training Delivery Utilizing Technology
- Process and Maintain Accurate Records of Training Attendance Excel
- Provide Application Knowledge and Industry Knowledge
- Develop Course Objectives and Design Plan Based on Assessment Results
- Coordination with Technical Team to Solve System Errors.
Assistant Manager
AXIS Bank Ltd
Mumbai and Nagpur
10.2017 - 03.2020
- Ensuring that requests received from branches across the regions related to updating customer’s details, conversion of scheme of the account, closure of Saving Bank Accounts & Current Accounts , & processing of Salary of different corporate client, etc. are reverted back within TAT & with appropriate solutions adhering to the guidelines prescribed by the bank.
- Collate information from various sources for the purpose of generating Reports.
- Managing operations & working in collaboration with teams for excelling targets & service delivery metrics.
- Monitoring system on regular intervals and keeping a check on quality of processing, ensuring all the customer queries received in different Generic IDs are responded within Turn Around Time.
- Providing Guidance to the routine Enquiries and complaints received from Branches.
- Taking initiatives for process improvement and ensuring that the approved changes in process are incorporated smoothly.
- Coordinating with IT team for getting system related issues rectified within TAT.
- Ensure query resolution within the stipulated TAT for all activities undertaken & mail Ids handled to the utmost satisfaction of the customer.
- Providing Guidance to the routine Enquiries and complaints received from Branches.
- Verifying the data inputted by the Junior colleagues.
- Ensure accurate processing of all requests for re-setting of cheque status, closure, scheme conversion, label creation & updation, re-classification of priority accounts, issuance of cheque books for Priority & Private accounts while adhering to prescribed guidelines.
- Training the new joined employee to department
- Customer data maintenance.
- Scrutiny and data entry of request received from branches
- KYC checking of the customer.
Sales Officer
ICICI BANK LTD
Nagpur
03.2015 - 11.2015
- Handling Three Branches and Outsource.
Education
M.Com -
Kamla Nehru College
B.Com - undefined
Kamla Nehru College
undefined
Kamla Nehru College
S.S.C - undefined
Shri Rajendra High school
Skills
SAP FICO S/4 HANA
Finacle
Contactability (Banking application)
Talisma, Outlook (Mailing Software)
MS-Excel, MS-Word, MS-Power Point
Accomplishments
- Certification in SAP FICO
- Certification by Government Industrial Accounting & Taxation
- Certificate course in Sales Management conducted by ICICI Bank sales Academy in collaboration with ITM University
- Computer Courses : MS-CIT, Tally
Additional Information
- ACHIEVEMENTS ,Employee of the month in Axis Bank for 3 months. o Participate in State Level Softball Competition (3rd Rank)
Timeline
Trainer - SAP FICO (Finance and Controlling)
Sapalogy Private Limited
10.2021 - Current
Assistant Manager
AXIS Bank Ltd
10.2017 - 03.2020
Sales Officer
ICICI BANK LTD
03.2015 - 11.2015
M.Com -
Kamla Nehru College
B.Com - undefined
Kamla Nehru College
undefined
Kamla Nehru College
S.S.C - undefined
Shri Rajendra High school