Dharmik Rao

• Understand Roles and Responsibility of BA
• Learn analytical tools such as Advance Excel, SQL, Machine learning Algorithms
• Processing raw data and organised to find outcomes and visualised data through visualised tools such as PowerBI, Tabeu
• Data visualising tools Power BI, Tableau
• Done Projects on Machine Learning ,Advance Excel, Exploratory Data Analysis

> Sales and Revenue Growth: Developing and implementing strategies to increase sales and revenue for the off-licence store. This involves analysing market trends, identifying target customer segments, and implementing effective promotional campaigns.
> Business Expansion: Identifying and evaluating potential business opportunities for expanding the off-licence store's presence. This could involve opening new stores, exploring partnerships, or expanding product offerings.
> Relationship Building: Establishing and maintaining strong relationships with suppliers, distributors, and other business partners. This includes negotiating contracts, managing vendor relationships, and ensuring the availability of high-quality products.
> Market Research and Analysis: Conducting market research to identify customer preferences, trends, and competitors in the off-licence industry. Using this information to develop market intelligence and make informed business decisions.
> Compliance and Regulations: Ensuring compliance with all relevant laws, regulations, and licensing requirements related to the sale of alcohol and other off-licence products. Implementing effective age verification processes and promoting responsible alcohol sales.
> Financial Analysis: Monitoring and analysing financial performance, including sales reports, budgeting, and expense management. Identifying areas for cost optimization and revenue enhancement.
> Customer Service: Fostering a customer-centric culture within the off-licence store, ensuring that customers receive excellent service and resolving any customer complaints or issues.

> Monitor retail operating cost, budget and resources, communicates with clients and evaluating their needs.
>Supported long-term business need strategies, generating customer relations feedback for process improvements.
> Analysed sales and data trends to anticipate customer needs.
> Managed accounting duties such as revenue reporting and forecasting,
enabling smooth financial operations.
> Coordinating daily customer service operations(e.g.
> Sales process, orders and payments)monitoring and maintaining
inventory
> Evaluating employees performance and identify hiring and training
needs.

> Inventory Management: Assisting with inventory management tasks, including receiving and inspecting deliveries, restocking shelves, and conducting regular stock checks. Reporting any discrepancies or inventory issues to higher management.
> Customer Service: Ensuring that customers receive excellent service by assisting them with inquiries, providing product recommendations, and resolving any issues or complaints in a timely and professional manner.
> Sales and Targets: Monitoring and driving sales performance on the shop floor. Setting sales targets for the team and implementing strategies to achieve them. Motivating and incentivizing staff to meet or exceed sales goals.
> Inventory Management: Assisting with inventory management tasks, including receiving and inspecting deliveries, restocking shelves, and conducting regular stock checks. Reporting any discrepancies or inventory issues to higher management.
> Store Maintenance: Monitoring the cleanliness and overall appearance of the store. Addressing any maintenance or housekeeping issues promptly and coordinating with relevant personnel or external service providers as needed.
> Staff Training and Development: Assisting with training new hires and providing ongoing training and development opportunities for the floor staff. Keeping them updated on product knowledge, sales techniques, and company policies and procedures.
> Reporting and Communication: Compiling and submitting relevant reports to higher management on sales performance, inventory levels, and any operational or customer-related issues. Maintaining open and effective communication channels with both staff and management.