Dharmik Raulji
Ahmedabad,GJ
Summary
- Proven track record in enhancing customer satisfaction and streamlining sales processes at Moto Trade, leveraging strong negotiation and diagnostic abilities. Excelled in both customer service and technical roles, significantly improving dealership operations and customer relations. Skilled in sales leadership and competitor analysis, consistently driving revenue growth and operational efficiency.
- Accomplished Auto Sales Consultant with experience working in new and used luxury car sales. Self-directed and self-motivated. Dedicated to delivering high-quality service and building lasting customer relationships.
Overview
5
5
years of professional experience
Work History
Auto Sales Consultant
Moto Trade
02.2024 - Current
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
- Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory.
- Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Qualified and followed-up on potential new customer leads.
- Recommended complementary purchases to customers, increasing revenue.
Technician
Bhagwati Motors
10.2021 - 07.2022
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Repaired and replaced pumps, valves and motors.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Technician Assistant
We Care Automobiles
12.2019 - 03.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Addressed routine equipment maintenance according to established schedule.
Education
Bachelor of Engineering - Automobile Engineering
Nar Narayan Shashrti Institute of Technology
Ahmedabad, India08.2019
Diploma Engineering - Automobile Engineering
Dalia Institute of Diploma Study
Kheda, India07.2016
SSC -
Shree Swaminarayan High School
Ahmedabad03.2013
Skills
- Strong negotiation skills
- Customer Service
- Competitor Analysis
- Sales skills
- Sales Leadership
- Diagnostic abilities
- Upholstery Repair
Timeline
Auto Sales Consultant
Moto Trade
02.2024 - Current
Technician
Bhagwati Motors
10.2021 - 07.2022
Technician Assistant
We Care Automobiles
12.2019 - 03.2021
Bachelor of Engineering - Automobile Engineering
Nar Narayan Shashrti Institute of Technology
Diploma Engineering - Automobile Engineering
Dalia Institute of Diploma Study
SSC -
Shree Swaminarayan High School
Similar Profiles
Tshepo MlangeniTshepo Mlangeni
Assistant Director at Department of Trade Industry and Competition, Trade Branch: Trade RulesAssistant Director at Department of Trade Industry and Competition, Trade Branch: Trade Rules
EDGAR AMAYA. OLMEDOEDGAR AMAYA. OLMEDO
Assistant General Manager at Fast Ride MotoAssistant General Manager at Fast Ride Moto
Mathys GAUDINIEREMathys GAUDINIERE
Mécanicien Moto Polyvalent at JBS motoMécanicien Moto Polyvalent at JBS moto
Ingit AnandIngit Anand
VP - Projects at Collated Ventures LLPVP - Projects at Collated Ventures LLP
Sambit Kumar SethiSambit Kumar Sethi
Team Leader at TtecTeam Leader at Ttec