Dharminder
Naraingarh
Summary
Results-driven professional with extensive experience in hospitality, particularly as Store Manager at Starbucks. Proven track record in team leadership and operational efficiency, recognized as Store Manager of the Year twice and Store Manager of the Quarter four times. Achieved substantial business growth and enhanced guest satisfaction through outstanding customer service. Spearheaded business expansion by opening over 15 Starbucks locations across Punjab, Himachal, Chandigarh, and Haryana, while also serving as Hiring Manager for new and existing stores.
Overview
14
14
years of professional experience
Work History
Store Manager
Starbucks
Chandigarh
11.2021 - Current
- Joined as Store Manager. Currently handling Chandigarh Sec-22 Restaurant.
Restaurant General Manager
KFC
Ropar - Punjab
11.2018 - 11.2021
- Joined as Café Manager at Elante Mall Chandigarh, opened up 3 new café's (Aroma Sec-22, Sce-8 and Elante-2)
Assistant Store Manager
McDonalds
Zirakpur, Chandigarh, Ambala
09.2012 - 11.2020
- I began my tenure as a Management Trainee in September 2012, advancing to Shift Manager in April 2013.
- I got promoted to Assistant Store Manager in June 2016.
- Managed the Ambala Store as a store handler for 4.5 years.
Guest Service Associate
Hotel Trident Jaipur
Jaipur
09.2011 - 08.2012
- Oberoi Group of Hotel & Resorts
Education
Three years Degree in Airline, Tourism and Hospitality Management -
ITFT College Chandigarh
Chandigarh05.2011
Senior Secondary -
B.S.E.H Bhiwani
Naraingarh01.2007
10TH -
B.S.E.H Bhiwani
Naraingarh01.2005
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
Personal Information
- Date of Birth: 06/11/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- English
- Punjabi
Professional Summary
10, Ms Word, Ms Excel, Ms Power point, Ms Outlook, Persistence, Planning, Visionary, Efficiency, Goal Oriented, People skills, Friendliness, Business Process Improvement, Horse Riding, Listening to Punjabi music, Visiting new Places
Roles And Responsibilities
- Responsible for hiring shift store managers, supervisors, and baristas for current stores and upcoming stores
- Responsible for all the new store openings. Ordering, Hiring, Training, and store setup of the new store
- Opened 15+ stores across Chandigarh, Himachal, Punjab, and Haryana
- Delivering excellence in FSA, GS&R, and inventory audits
- Responsible for Store Profitability (P&L)
- Responsible
- Managing people scheduling, currently handling team of 14 (10 team members and 4 managers)
- Controlling Food cost & Labor cost
Timeline
Store Manager
Starbucks
11.2021 - Current
Restaurant General Manager
KFC
11.2018 - 11.2021
Assistant Store Manager
McDonalds
09.2012 - 11.2020
Guest Service Associate
Hotel Trident Jaipur
09.2011 - 08.2012
Three years Degree in Airline, Tourism and Hospitality Management -
ITFT College Chandigarh
Senior Secondary -
B.S.E.H Bhiwani
10TH -
B.S.E.H Bhiwani