DHARPAN PANDITA
Noida, Uttar Pradesh
Summary
Strategic Leader I P&L Management I Operations Management I Business and Sales Management Specialist I Team Builder I Change management Leader I Revenue Optimization Strategist I Growth Architect
Key People Leader with 16 years of global work experience across various business functions especially P&L Management , Sales & Business Development, Customer Relationship Management and Operations Management and Geographies.
Worked with companies like Schindler Group, ThyssenKrupp Elevators, Videocon group and Kewaunee International with expertise in P&L Management, Operations Management, Sales and Business Development across regions and Geographies primarily focusing on market expansion , Revenue generation and managing the P&L aligning with the business strategy and goals.
Expertise in P&L Management , Operational Excellence , Team Management, Sales and business development Management , Market Expansion , Change management and marketing.
My current profile is a P&L leader and have Managed a peak team size of 19 personnel across multiple functions. Recruited and Developed the teams in region to ensure the maximization resources and alignment of P&L according to company goals and strategy with a very strong focus on developing the sales in the region. Designed and Launched marketing campaigns and participated in multiple trade shows exposing the company capabilities in EPC segment for laboratories. Possess excellent communication and people management skills for leading personnel towards the accomplishment of shared goals & sensitivity to the cultural dynamics of cross-cultural workspaces upskilled and coached team across functions.
i am Seeking a challenging role where I can leverage my technical proficiency and managerial skills to drive the productive outcomes of the company. Committed to leading the organization to new heights of industrial and personal growth through strategic planning, team collaboration, and continuous innovation.
Overview
16
16
years of professional experience
Work History
Deputy General Manager – Business Operations (North and East India)
Kewaunee Labway India Pvt. Ltd.
05.2024 - Current
- Managed and led the complete business operations cycle across North and East India, encompassing sales, project execution, support functions, and service
- Engaged with end customers to resolve business challenges effectively, ensuring high levels of customer satisfaction
- Developed and implemented strategies to achieve revenue targets of 80-100 Cr and P&L targets of INR 8-10 Cr for the region
- Identified, forecasted, and analyzed business gaps such as people skills, geography expansion, revenue opportunities, and dealer appointments, devising strategic plans to address them
- Prepare yearly budgets with respect to business goals of region
- Prepare the MIS reports for leadership
- Enhanced business operations efficiency by building and improving processes, including lead-to-order conversion time, material deliveries, project execution methodology, tracking, recommended spares stocking, and training
- Established and led teams in sales, project execution, service, and MEP functions, aligning deliverables with organizational goals
- Provided leadership and mentorship to team members, identifying and addressing skill gaps to enhance overall team performance
- Implemented cost-saving measures resulting in approximately 7% operational efficiency improvement.
Business Development (Project Sales and Marketing)
ThyssenKrupp Elevator Pvt. Ltd.
05.2008 - 02.2017
- Handling Key Accounts as Key accounts manager / Business Development Manager
- Targeting Builders, Corporates, Architects and Consultants for Business generation and consulting
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
- Negotiating on price, costs, delivery and specifications
- Negotiating the terms of an agreement and closing sales
- Preparing techno-commercial offers
- Focusing on growing and developing existing clients, together with generating new business
- Taking a consultative approach on the building requirements of elevators and escalators
- Conducting marketing activities viz
- Making product presentations to the client, explaining product related features and devising solutions to client requirements
- Actively taking part in Technical and commercial negotiation
- Business development by tapping new clients
- Gathering market and customer information
- Taking follow up on collections
- Coordinate with cross functional teams and verticals across all divisions to develop collaterals and provide appropriate solution to the customer
- Take lead / participate in opportunity assessment, qualification, developing responses, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions Implementing and conducting regular training program for sales growth
- Suggesting corrective actions to ensure targets are achieved as per plans
- Conducting project management activity i.e Getting involved at all levels of project execution to ensure timely production and delivery of material at site
- Handling tenders
- Making presentations to clients as branding exercise.
Sales Manager - Infrastructure Projects (Metro Railways, Indian Railways, Airports)-Pan India
Schindler India Pvt. Ltd.
- End to End experience in dealing with clients from project concept stage till contracts closure
- Negotiating on contract conditions, price, delivery, and specifications
- Designing and implementing strategic sales plan ensuring 100% success in Public Transportation
- Managing high level CRM with various stakeholders viz general consultants, owners, architects etc ensuring business continuity and growth
- Devising bidding strategy for must win projects
- Work with internal stakeholders for cost optimization of various project parameters like product, installation, maintenance etc ensuring profitability and project win
- Closely tracking competitor strategies and activities in market to improvise on internal bid strategies
- Preparation of bids in compliance with tender documents
- Devising the right product fit for the particular business segment and price fit for winning strategy
- Developing the new markets in Government sector
- Collaborative approach with functional heads of win win strategy, like Finance, manufacturing, Engineering, Execution teams.
BDM-Territory and Key Accounts-Mumbai Region
Schindler India Pvt. Ltd.
- Managing a team of 6 persons, Managing Area Business and Key Accounts
- Achieving Specific Business target in units and value
- Managing Account Receivables
- Ensuring Manufacturing and billing to keep track of branch operating revenues
- Mentoring and supporting team to achieve the targets
- Negotiating on price, costs, delivery, and specifications
- Negotiating the terms of an agreement and closing sales
- Preparing techno-commercial offers
- Focusing on growing and developing existing clients, together with generating new business
- Gathering market and customer information
- Coordinate with cross functional teams and verticals across all divisions to develop collaterals and provide appropriate solution to the customer
- Take lead / participate in opportunity assessment, qualification, developing responses, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions Implementing and conducting regular training program for sales growth.
Marketing & Product Management Executive
Videocon Industries Ltd.
- Coordination for all the marketing related activities for product (CTV) and Market research in terms of customer interaction, data analysis, Service issues and market feedback
- Product Category: Plasma, LCD and Color Television
- Keeping track of product Model Lineup in close coordination with cross-functional departments for development
- Vendor coordination that involves interaction with vendors and active participation in new vendor building
- Regularly performing market research analysis and provide market feedback involving Dealer and Customer Visits
- Market Data Analysis
- Regular Gap Analysis in terms of price points, features, and models in the market
- Serve as an interface between Marketing and Product Development Departments
- Comparative Analysis and mapping
- Looking after safety stocks & Kit ordering
- Briefing to Agencies
- Handling all India branches for the day-to-day material requirement
- This includes allocation of material branch wise according to the sales plans
- Individual interaction with the respective Business Managers about the Material requirement, pricing and give the necessary support in timely review
- Taking care of service issues across India
- Taking care of updating, maintaining, and giving creative inputs for company website regularly
- This involves close interaction with website vendor
- Interacting with other internal departments which involves planning artwork for Instruction Manual and Carton printing
- Service and Market feedback of new models and existing models.
Education
MBA - Marketing
Neville Wadia Institute of Management Studies & research Pune
06.2007
B.E. - Production Engineering
Kolhapur Institute of Technology, Kolhapur
06.2004
Skills
- Leadership Role
- Strategic planning
- Team collaboration
- Business operations
- Sales
- Business development
- P&L Management
- Business strategies
- Budgeting
- MIS reporting
- Process improvement
- Leadership
- Mentorship
- Cost-saving measures
- Sales planning
- CRM management
- Bidding strategy
- Cost optimization
- Competitor analysis
- Tender preparation
- Market development
- Account management
- Negotiation skills
- Techno-commercial offers
- Client relationship management
Personal Information
Date of Birth: 10/03/1980
Hobbies and Interests
- Watching Movies
- Listening music
- Driving
- Repairing any broken article
Languages
- Hindi
- English
- Kashmiri
- Punjabi
- Dogri
- Marathi (Learning)
Timeline
Deputy General Manager – Business Operations (North and East India)
Kewaunee Labway India Pvt. Ltd.
05.2024 - Current
Business Development (Project Sales and Marketing)
ThyssenKrupp Elevator Pvt. Ltd.
05.2008 - 02.2017
Sales Manager - Infrastructure Projects (Metro Railways, Indian Railways, Airports)-Pan India
Schindler India Pvt. Ltd.
BDM-Territory and Key Accounts-Mumbai Region
Schindler India Pvt. Ltd.
Marketing & Product Management Executive
Videocon Industries Ltd.
MBA - Marketing
Neville Wadia Institute of Management Studies & research Pune
B.E. - Production Engineering
Kolhapur Institute of Technology, Kolhapur
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