Summary
Overview
Work History
Education
Skills
Work Preference
Certification
Other skills
Accomplishments
Timeline
Generic
Dhashmiya M.S.

Dhashmiya M.S.

Clinic Operations Manager
Coimbatore,Tamilnadu

Summary

Certified Healthcare Manager, Skilled in Administration with experience impacting positive outcome through Outstanding Team Leadership qualities and fine Management. Contributing constant commitment to assigned responsibility. Confident in ability to collaborate with cross-functional teams. Solving high-stake issues. Adept at cultivating positive workplace by running an organized and successful Clinic. Admired for Strong Communication skills and Appreciated for Fine Leadership approach.

Overview

5
5
years of professional experience
7
7
Languages

Work History

BUSINESS DEVELOPMENT EXECUTIVE

Freelance
COIMBATORE, Tamil Nadu
07.2022 - Current
  • Worked with Clinics in small scale Start-ups
  • Providing Recruitment and Marketing Assistance
  • Solemnly Implemented Physiotherapy department in a Private Clinic
  • Collaborated with A home-care Facility in Implementing Rehab Centre
  • Organized and managed a successful Blood Donation camp with NGO
  • Demonstrating Leadership and Community Engagement skills
  • Conducted Marathon for a cause in Collaboration with a Non-Profit Org.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful in working with tight deadlines and a fast-paced environment.

CLINIC OPERATIONS MANAGER

Thulasi Homeo Clinic
Tiruppur
12.2021 - Current
  • Lead a team of 12 from Hiring, training and performance Management of Clinical staff, Doctors, Nurses, and Admin Professionals by quarterly evaluation
  • Implement programs to Enhance site of improvement
  • Solemnly managed the upgrade of clinic facilities, Plan & implement strategies for optimizing Clinic Operations
  • Direct Reportee to the CEO
  • Lead a cross-functional team in successful launch of Skincare department, resulting in remarkable ROI, within 3 months
  • Implemented a new appointment scheduling system, reduced patient wait times by 20% & improved overall Efficiency in Patient-care delivery
  • Oversee the Quality-Control Management, Documentation process ensuring accuracy & compliance with Healthcare policies
  • Collaborate with Finance Department to ensure accurate Budget Management Regulate billing, coding and collection procedures
  • Implement Cost-Saving and Revenue generating Strategies Monitor Performance Metrics, Identify area of improvement & act accordingly
  • Generated 25%, increase in revenue by upgrading patient-flow system with technical advancement and Employee management
  • Collaborated with industry influencers to create content, Leveraging strong communication skills and flourish the clinic perimeter wide via social media platform. Also, Plan and execute off-line campaigns
  • Host events and represent Clinic in Network conference and take opportunity at every point to gain at-most sales
  • Maintain up-to-date industry knowledge, improve Clinic standards by integrating Quality assurance Programs, to remain in compliance.

COVID MEDICAL OFFICER

Coimbatore Government Hospital
COIMBATORE, Tamil Nadu
09.2020 - 11.2021
  • Provided Quality treatment for average case load of 250 patients a day
  • Solemnly worked on enhancing Maternity and Paediatric department
  • Responsible for planning OT, Mentor Internees, Schedule & Assign Duty to staff Nurse, Supervise Vaccine Administration Process
  • Acquired Appreciation Certificate Twice for selfless contribution during the Pandemic COVID-19

Intern

Hahnemann Homoeopathy Hospital
Namakkal , Tamil Nadu
08.2019 - 08.2020
  • Evaluated patient health history & provided appropriate treatment
  • Conducted Orientation programs for new interns, provided over 70 interactive training sessions & organized department workshops.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Education

MBA - Healthcare Management

Westford University
UAE

PGDBM - Healthcare

Cambridge International Qualifications
UK

BHMS - Homeopathy Medicine

The Tamil Nadu Dr. M.G.R. Medical University
INDIA

Skills

  • Strong communication - Multi lingual
  • Analytical thinking
  • Strategic Planning
  • Administration & Management skills
  • Fine Inter departmental Collaboration
  • Team leadership
  • Budget preparation
  • Recruitment
  • People Management
  • Negotiation
  • Client coordination
  • Attention to detail
  • Problem Solving
  • Organization, ideation & Prioritization

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancement

Certification

  • Certified Healthcare Management Professional, Chartered Management Institute, UK
  • Lean Six Sigma AI Yellow Belt, CSSC International Accreditation.
  • Healthcare organizations and the Health System, Rutgers New Jersey Medical school.
  • Business process Management in Healthcare Organizations, Rutgers New Jersey Medical school.
  • Preparing to manage Human Resource, University of Minnesota.
  • Leading teams: Developing as a Leader, University of Illinois.
  • Organizational Behaviors: How to manage People, IESE Business School.
  • High Performance Collaboration: Leadership, Teamwork and Negotiation, Northwestern University.
  • Mental Health resilience-Medical Workers, university of Toronto.
  • Financial acumen for non financial managers, University of Pennsylvania.
  • Artificial Intelligence, Freedom with AI

Other skills

Computer literacy

Microsoft office fluency

Efficient use of AI Tools

Knowledge of Healthcare software

Digital Marketing

Social Media ad engagement

Accomplishments

• Started My career as a Covid Volunteer and was Appointed as Covid Medical Officer by The DEAN as an Appreciation to my Flawless Service and received Appreciation Certificate.

• Solemnly implemented Skincare department at Thulasi Homeo Clinic, Planting a root to incorporate many other departments, as an attempt to re-establish as a Poly Clinic.

Timeline

BUSINESS DEVELOPMENT EXECUTIVE

Freelance
07.2022 - Current

CLINIC OPERATIONS MANAGER

Thulasi Homeo Clinic
12.2021 - Current

COVID MEDICAL OFFICER

Coimbatore Government Hospital
09.2020 - 11.2021

Intern

Hahnemann Homoeopathy Hospital
08.2019 - 08.2020

MBA - Healthcare Management

Westford University

PGDBM - Healthcare

Cambridge International Qualifications

BHMS - Homeopathy Medicine

The Tamil Nadu Dr. M.G.R. Medical University

Similar Profiles

CREATE PROFILE
Dhashmiya M.S.Clinic Operations Manager