Summary
Overview
Accomplishments
Work History
Education
Skills
Timeline
Recent Learning
Clients and Projects
Compliance Guidelines
Generic
Dhaval Panchal

Dhaval Panchal

CTO and CISO
Ahmedabad

Summary

Technology professional with robust background in driving technological advancements and business transformations. Recognized for leading high-impact projects that align with organizational goals and enhance overall performance. Known for fostering strong team collaboration and adaptability to changing business needs while leveraging expertise in software development and IT infrastructure management.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Accomplishments

  • Achieved Zero Down Time through effectively Implementing Cloud and Local IT operations.
  • Achieved above 90% productivity by effectively implementing Productivity Monitoring tools.
  • Set organization goal of above 35% of workflow steps automation which was achieved in a year of joining.
  • Developed 3 products for in house teams and clients. Products are live and getting utilized across the glob.
  • Completed HIPAA and SOC2 Type 2 certification for upgrading overall security posture.

Work History

CTO-CISO

EMP Claims Solutions INC
04.2023 - Current
  • Improved user satisfaction by investing in employee-focused IT support solutions that enhanced productivity across the organization.
  • Launched successful new products with extensive research on market trends combined with collaborative input from various departments.
  • Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
  • Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
  • Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Conducted regular audits to ensure compliance with relevant regulations, such as GDPR or HIPAA, mitigating potential fines or penalties.
  • Established robust cybersecurity protocols, mitigating risks and safeguarding sensitive company information.
  • Implemented agile methodologies for software development, increasing speed-to-market without sacrificing quality or security standards.
  • Tested security technologies on regular basis and implemented network penetration assessment tools.
  • Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.

Tech Lead

Celeros Flow Technology
07.2021 - 03.2023
  • Solution Architect and Leading Commercial Application team for complex solutions.

Software Architect

Graphene Health Tech Pvt Ltd
04.2018 - 07.2021
  • Leading Teams in ML,App,Cloud for AI Start up.

IT Operations Analyst

Accenture
08.2016 - 03.2018
  • Leading app division with >50 business critical GxP applications.

IT Analyst

TCS
11.2011 - 08.2016
  • Leading CoE division in CMC Limited and Leading Teams in International client projects in TCS.

Education

Bachelor of Engineering - Computer Science

LDRP-ITR
Gandhinagar, India
05.2007 - 05.2011

Skills

Enterprise Architecture Designs

Timeline

CTO-CISO

EMP Claims Solutions INC
04.2023 - Current

Tech Lead

Celeros Flow Technology
07.2021 - 03.2023

Software Architect

Graphene Health Tech Pvt Ltd
04.2018 - 07.2021

IT Operations Analyst

Accenture
08.2016 - 03.2018

IT Analyst

TCS
11.2011 - 08.2016

Bachelor of Engineering - Computer Science

LDRP-ITR
05.2007 - 05.2011

Recent Learning

  • MCP Servers Implementation
  • LLM Fine Tuning
  • EDI Standards and HL7
  • Purview
  • DataDog
  • Azure Sentinal
  • n8n
  • Baracuda Email Security

Clients and Projects

  • Sanofi
  • Zydus
  • Eli-Lilly
  • JnJ
  • Dr Reddys
  • Takeda
  • CIPLA
  • PnG
  • Pepsi Co.
  • ICICI Lombard
  • HDFC Argo
  • Universal Sompo
  • Liberty Videocon
  • CDSL
  • CIRL
  • Adani Ports and Cargo

Compliance Guidelines

  • GxP, HIPAA, GDPR, ISO, STQC
  • High Trust, Cyber Security Plus, SOC2, OWASP
Dhaval PanchalCTO and CISO