Dhaval Panchal
CTO and CISO
Ahmedabad
Summary
Technology professional with robust background in driving technological advancements and business transformations. Recognized for leading high-impact projects that align with organizational goals and enhance overall performance. Known for fostering strong team collaboration and adaptability to changing business needs while leveraging expertise in software development and IT infrastructure management.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Accomplishments
- Achieved Zero Down Time through effectively Implementing Cloud and Local IT operations.
- Achieved above 90% productivity by effectively implementing Productivity Monitoring tools.
- Set organization goal of above 35% of workflow steps automation which was achieved in a year of joining.
- Developed 3 products for in house teams and clients. Products are live and getting utilized across the glob.
- Completed HIPAA and SOC2 Type 2 certification for upgrading overall security posture.
Work History
CTO-CISO
EMP Claims Solutions INC
04.2023 - Current
- Improved user satisfaction by investing in employee-focused IT support solutions that enhanced productivity across the organization.
- Launched successful new products with extensive research on market trends combined with collaborative input from various departments.
- Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
- Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Conducted regular audits to ensure compliance with relevant regulations, such as GDPR or HIPAA, mitigating potential fines or penalties.
- Established robust cybersecurity protocols, mitigating risks and safeguarding sensitive company information.
- Implemented agile methodologies for software development, increasing speed-to-market without sacrificing quality or security standards.
- Tested security technologies on regular basis and implemented network penetration assessment tools.
- Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.
Tech Lead
Celeros Flow Technology
07.2021 - 03.2023
- Solution Architect and Leading Commercial Application team for complex solutions.
Software Architect
Graphene Health Tech Pvt Ltd
04.2018 - 07.2021
- Leading Teams in ML,App,Cloud for AI Start up.
IT Operations Analyst
Accenture
08.2016 - 03.2018
- Leading app division with >50 business critical GxP applications.
IT Analyst
TCS
11.2011 - 08.2016
- Leading CoE division in CMC Limited and Leading Teams in International client projects in TCS.
Education
Bachelor of Engineering - Computer Science
LDRP-ITR
Gandhinagar, India 05.2007 - 05.2011
Skills
Enterprise Architecture Designs
Compliance Oversight
Business planning
IT Management and delivery
Technological analysis
Technology utilization optimization
Budgeting
Designing security controls
Active Listening
Timeline
CTO-CISO
EMP Claims Solutions INC
04.2023 - Current
Tech Lead
Celeros Flow Technology
07.2021 - 03.2023
Software Architect
Graphene Health Tech Pvt Ltd
04.2018 - 07.2021
IT Operations Analyst
Accenture
08.2016 - 03.2018
IT Analyst
TCS
11.2011 - 08.2016
Bachelor of Engineering - Computer Science
LDRP-ITR
05.2007 - 05.2011
Recent Learning
- MCP Servers Implementation
- LLM Fine Tuning
- EDI Standards and HL7
- Purview
- DataDog
- Azure Sentinal
- n8n
- Baracuda Email Security
Clients and Projects
- Sanofi
- Zydus
- Eli-Lilly
- JnJ
- Dr Reddys
- Takeda
- CIPLA
- PnG
- Pepsi Co.
- ICICI Lombard
- HDFC Argo
- Universal Sompo
- Liberty Videocon
- CDSL
- CIRL
- Adani Ports and Cargo
Compliance Guidelines
- GxP, HIPAA, GDPR, ISO, STQC
- High Trust, Cyber Security Plus, SOC2, OWASP