

Data Analyst with 13 years of experience in analyzing large datasets and delivering actionable insights. Demonstrates strong analytical and interpretation skills in fast-paced environments. Proven ability to manage workflows and lead teams to achieve business objectives.
Date of Birth: 20/5/1992
Team Management:
Training & managing individual/large teams for specific project requirements.
Regularly following up with team to keep them motivated to enhance team performance.
Facilitate the group to work in a team environment.
Monitoring performance at the micro-level and ensuring adherence to quality parameters.
Ensuring high quality data collection and matching timelines as per client requirements.
Assisting researchers with valuable inputs., Promote teamwork to achieve common goals; while encouraging individual contributions.
Process improvement & Workflow Management:
Support the delivery of service levels and productivity targets for workgroups.
Work closely with data team to proactively identify issues and take appropriate actions to minimize impact.
Responsible for automating and maintaining daily service level reports which includes root cause analysis and production of corrective action plans for SL misses.
Monitor staffing levels against scheduled plan to efficiently handle incoming work units at the prescribed service levels.
Work with operational and support teams to effectively plan non-productive time (NPT).
Evaluate and implement opportunities for improving workflow processes and automation of processes.