Summary
Overview
Work History
Education
Skills
Websites
Certification
Training
Timeline
Generic

Dhaval Raj

Software Engineering Director
Pune,Maharastra

Summary

16+ years experienced Technical Project Manager with a track record of managing technical operations along with optimizing processes by employing effective project management & quality management principles to drive growth. Armed with a JAVA, AWS, & SAFE certifications and possesses demonstrated capability in conceptualizing & executing multi-million dollar projects while ensuring 100% client satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certifications

Work History

Software Engineering Director

Amdocs
12.2019 - Current
  • Project management, Scope delivery for digital one core product as per customer need
  • Working in close collaboration with R & D and customer to delivery right scope on right time
  • Leading multiple scrums and CI/CD in Microservice project, leading DevOps practices
  • Running in house innovation tools and project
  • Promoting Innovation in team
  • Leading Microservices based project on AWS cloud platform
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored and coordinated workflows to optimize resources.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Building complex integration with third party like salsforce, adobe and other partners
  • Leading with complex eco system with multiple stakeholder and 200+ team size

Lead Consultant

Infosys
06.2018 - 12.2019
  • Managing cross functional team at multiple location, implementing Agile/DevOps methodologies, Resource Management, Release Plan
  • Playing Technical manager role for UK based project for products like CRM, Digital, Ordering & Service Order Manager
  • Led estimation, design design, and implementation of Project and deliver within budget

Software Development Manager

Amdocs
07.2013 - 06.2018
  • Led CRM & Digital big transformation project and responsible for development deliverable from scoping to deployment (Production)
  • Managed Scoping Activities, Scoping, Planning, Leading the team, Migration Support, Execution, and Fixing UAT defect, CR development, Hot fix development, testing defects and scenario
  • Deployed, maintained, and troubleshot applications including servers, associated hardware, endpoints, & databases, etc
  • Coordinated with the internal & external stakeholders to establish project scope, system goals, and requirements Continuous Improvement in process and Knowledge
  • Preparing the RCA for defect, Focus on knowledge building, innovation, Provide feedback to team member
  • Motivate team to learn new things and upgrade knowledge regularly
  • System Monitoring & Upgrading
  • Led Production activities of 8.1 and 9.1 roll out
  • Led upgrade from 8.1 to 9.1
  • On-Site Assignments
  • Travelled to client locations like Chile, Argentina as Manager on site and led Production

Consultant CRM

Reliance Communication
04.2013 - 07.2013
  • Frequently inspected production area to verify proper equipment operation.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Educated staff on organizational mission and goals to help employees achieve success.

Senior Software Engineer

ARICENT Technologies (Amdocs - Contract Position)
08.2011 - 04.2013
  • Developed next generation integration platform for internal applications.
  • Collaborated with clients to define solution requirements.
  • Offered experience with Ruby, Perl, Java and Python.
  • Analyzed work to generate logic for new systems, procedures and tests.
  • Integrated third-party tools and components into applications.
  • Provided guidance and mentored less-experienced staff members.

Senior Software Engineer

Infosys
06.2008 - 08.2011
  • Analysis, Design, Coding, Testing, Support
  • Developed bug free code for telecom major in UK

Education

B. Tech - Engineering

Nirma Institute of Technologies
Ahmedabad
07.2004 - 06.2008

Skills

SQL

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Websites

Certification

Certified SAFe Agilist

Training

In house 1 Year Leadership training for Director

Digital transformation 2017

Agile Olympiad Quiz 2016-Finalist

Design Thinking 2021

Leading Innovation forum

Timeline

Certified Release Train Engineer

07-2023

Certified SAFe Agilist

05-2020

Software Engineering Director

Amdocs
12.2019 - Current

AWS Cloud Practitioner

07-2019

Lead Consultant

Infosys
06.2018 - 12.2019

Software Development Manager

Amdocs
07.2013 - 06.2018

Consultant CRM

Reliance Communication
04.2013 - 07.2013

Senior Software Engineer

ARICENT Technologies (Amdocs - Contract Position)
08.2011 - 04.2013

Sun certified Java Developer

06-2009

Senior Software Engineer

Infosys
06.2008 - 08.2011

B. Tech - Engineering

Nirma Institute of Technologies
07.2004 - 06.2008

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Dhaval RajSoftware Engineering Director