Summary
Overview
Work History
Education
Skills
Personal Information
Software
Certification
Interests
Timeline
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Dhaval Shah

Branch Manager -The Veraval Mercantile Co op Bank Ltd
Veraval

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Incharge Branch Manager

The Veraval Mercantile Co-Op Bank Ltd.
04.2024 - Current
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within local community.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within team.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Examined customer loan applications for loan approvals and denials.

Deputy Manager

The Veraval Mercantile Co-Op Bank Ltd.
01.2024 - 04.2024
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Implemented process improvements to increase productivity.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Developed strong relationships with key clients, contributing to significant growth in business revenue.
  • Analyzed, reduced, and controlled expenses by improving resource allocation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Assistant Manager

The Veraval Mercantile Co-Op Bank Ltd.
05.2022 - 01.2024
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Implemented process improvements to increase productivity.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Developed strong relationships with key clients, contributing to significant growth in business revenue.
  • Analyzed, reduced, and controlled expenses by improving resource allocation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Clerk

The Veraval Mercantile Co-Op Bank Ltd.
05.2014 - 05.2022
  • Data Entry for Core Banking Process in Various Branches till 08/11/2016
  • Working in Head office For Customer relationship , Operational Transaction, & Loan Processing From 09/11/2016 to 07/11/2017
  • Working in Rayon Branch Customer relationship , Operational Transaction, & Loan Processing From 08/11/2017
  • Assisted with onboarding of new employees.

Education

Bachelor of Commerce - Accounting And Finance

University of Mumbai
Mumbai, India
07.2012 - 11.2014

Skills

Research

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Personal Information

  • Date of Birth: 10/10/93
  • Gender: Male
  • Nationality: Indian

Software

Acute Core Banking

Neoridham Core Banking

Telly Erp 9

Mirecal Accounting

Certification

IIBF - Business Correspondents / Facilitators

Interests

Movies

Internet Surffing

Travelling

Timeline

Incharge Branch Manager

The Veraval Mercantile Co-Op Bank Ltd.
04.2024 - Current

Deputy Manager

The Veraval Mercantile Co-Op Bank Ltd.
01.2024 - 04.2024

IIBF - Business Correspondents / Facilitators

08-2022

Assistant Manager

The Veraval Mercantile Co-Op Bank Ltd.
05.2022 - 01.2024

Clerk

The Veraval Mercantile Co-Op Bank Ltd.
05.2014 - 05.2022

Bachelor of Commerce - Accounting And Finance

University of Mumbai
07.2012 - 11.2014

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Dhaval ShahBranch Manager -The Veraval Mercantile Co op Bank Ltd