Dhaval Vyas
Vadodara
Summary
Results-driven professional with over 10 years in Microsoft Dynamics 365 Business Central, focusing on support, implementation, and functional testing. Skilled in analysing, designing, and customizing business solutions, with expertise in SCM modules such as procurement and inventory management. Currently leads the Package Application Development Team at Accenture India, effectively managing international client relationships.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Team Lead
Accenture India
09.2025 - Current
- Conducted daily scrum calls and managed team coordination, overseeing front-end and back-end Power BI activities to ensure project alignment.
- Managed end-to-end Power BI reporting, gathering requirements from business stakeholders, coordinating with developers, and ensuring timely delivery of reports and pages.
- I support sprint planning, backlog grooming, and UAT activities to ensure solutions meet business expectations.
- I also review dashboards for data accuracy, usability, and performance, and ensure adherence to reporting standards and best practices.
- Additionally, I mentor junior BAs and support stakeholders with insights derived from Power BI reports to enable data-driven decision-making.
- Led Business Analysis activities on Avanade project at Accenture, driving clarity and alignment among stakeholders.
Dynamics 365 Support Consultant
Winspire Solutions Pvt Ltd
07.2021 - 09.2025
- Through your knowledge of Microsoft Dynamics 365 Business Central, you ensure that the application meets the needs of the organization and are the bridge between business users and the IT Development team through good feedback, problem analysis and continuous improvement.
- Supported business by resolving and managing service requests, incidents, and problem management tickets as a Dynamics 365 Support Consultant.
- Resolved daily user queries with effective solutions, improving user satisfaction and system utilisation.
- Assisted users in navigating system and processes, provided configuration support, and facilitated routine activities to enhance operational effectiveness.
- Managed a team of 5-6 individuals, coordinating tasks and responsibilities.
- Singapore Projects
Assistance ERP Manager
Rajputana stainless Ltd
09.2020 - 07.2021
- Implementation of MS Dynamic Nav Modules for Stainless steel Industry with a primary focus on Procurement, Sales and marketing, Inventory and Product Information Management.
- Configured and tested client system to confirm compliance with business requirements, design and scope.
- Developed detailed model-specific Functional Requirement Documents (FRDs) and Functional Design Documents (FDDs) to guide implementation.
- Facilitated data gathering sessions to define and document business requirements for the project.
- Delivered training sessions for users on all implemented modules and processes to enhance operational competency.
- After completing user Training resolved their day-to day Issue and reported to management.
- Led project in India
Assistance ERP Manager
Krystal Global Engineering Ltd
07.2019 - 06.2020
- Implementation of MS Dynamics NAV Modules for Stainless steel Industry with a primary focus on Procurement, Sales and marketing, Inventory and Product Information Management.
- Facilitated user training sessions for all implemented modules and processes, ensuring users were equipped to utilise the system effectively.
- Resolved day-to-day user issues post-training, streamlining communication with management on critical challenges encountered.
- Conducted data gathering sessions to obtain document and business requirements information of the project.
- Directed project initiatives in India, focusing on aligning local operations with broader organisational objectives.
Asst. Manager - ERP
Ami Life Science Pvt Ltd
10.2017 - 06.2019
- Manage and deliver large and complex ERP engagements to identify design and implement creative Business Technology solutions for the ERP Users.
- Updated and managed ERP system, ensuring alignment with business needs and optimisation of operational processes.
- Resolved user queries and issues in ERP, providing effective solutions to enhance user experience.
- Addressed user queries on ERP functionality and escalated technical errors to support partner for timely resolution.
- Using ERP support portal to solve the user queries and Manage routine interactions with superior boss (CFO), ERP users, management & CEO.
- Provide input and guide respective departments related with their work in ERP.
- Worked in pharmaceutical industry
Assistance ERP Manager
S K Industries
01.2017 - 10.2017
- Gathered requirements and developed solutions in collaboration with a Microsoft partner company.
- Coordinated ERP training for new and existing employees, improving their proficiency and engagement with the system.
- Resolved user queries and issues in ERP, providing effective solutions to enhance user experience.
- Prepared user documentation, including user manuals for every department.
- Data analysis of ERP every day and report to Head.
- Reported to Director and participated in management meetings to align ERP strategies with organisational goals.
- Provided support for Bearing Company operations
Functional Consultant
Dhyey Consulting Service Pvt Ltd
04.2015 - 01.2017
- Consulting - covering all aspects; analysis, implementation and training of end users utilizing primarily Dynamics NAV 2013 & 2016.
- Handled projects, resolving functional and technical issues to ensure project success.
- Understanding Users requirements and designing a comprehensive strategy for achieving a successful outcome of the project.
- Arranged and scheduled meetings with users for ERP training, providing functional support to clients and addressing their issues and queries.
- Prepared documentation (SOPs, manuals) for ERP users and trained employees within the organisation.
- Collaborated with team in India to enhance project outcomes.
- Learn ERP (all modules) with the help of manual - Training Phase.
Education
Master of Computer Application - Computer
Indira Gandhi National Open University
Vadodara, GJ05-2016
Post Graduate Diploma in Computer Application - Computer
Indira Gandhi National Open University
Vadodara, GJ05-2011
Bachler of Commerce - Accountancy
The Maharaja Sayajirao University of Baroda
Vadodara, GJ05-2009
Skills
- Dynamics 365 BC
- Dynamics NAV
- Power BI reporting
- Business analysis
- Requirements gathering
- User training
- Agile methodology
- Inventory Management
- Quality assurance
- Operational support
- Team coordination
- Team supervision
- Team leadership
- Office productivity tools
- Web browser proficiency
- Leadership skills
Certification
- ADITE (Advance Diploma Information Technology Engineer) certified
- Tally ERP 9 certified
Accomplishments
- 70% in ADITE (Advance Diploma Information Technology Engineering) course from LCC.
- A+ Grade in Tally ERP from PIONEER COMPUTER CLASS.
- International School Award (British Council) for best Documentation.
- Fully Implemented 3 Projects in Microsoft Dynamic Navision at manufacturing domain.
Languages
Gujarati
Hindi
English
Custom
Around 10+ Years of Experience in MS Dynamics 365 Business Central in various Testing, Support & implementation roles, BC-Sr. Functional consultant - Dynamic 365, Accenture India, 2025-09-01, present, Manufacturing, Steel Industries, Information Technology, Dynamics Nav, Microsoft Dynamic 365 BC Functional, Sales & Marketing, Procurement & Sourcing, Retail, Inventory Management, Warehouse Management, QA, QC, MS Office, Internet Explorer, SAP MM
Interests
- Cricket
- Music
- Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Lead
Accenture India
09.2025 - Current
Dynamics 365 Support Consultant
Winspire Solutions Pvt Ltd
07.2021 - 09.2025
Assistance ERP Manager
Rajputana stainless Ltd
09.2020 - 07.2021
Assistance ERP Manager
Krystal Global Engineering Ltd
07.2019 - 06.2020
Asst. Manager - ERP
Ami Life Science Pvt Ltd
10.2017 - 06.2019
Assistance ERP Manager
S K Industries
01.2017 - 10.2017
Functional Consultant
Dhyey Consulting Service Pvt Ltd
04.2015 - 01.2017
Master of Computer Application - Computer
Indira Gandhi National Open University
Post Graduate Diploma in Computer Application - Computer
Indira Gandhi National Open University
Bachler of Commerce - Accountancy
The Maharaja Sayajirao University of Baroda