Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

DHAVANA H

Bangalore

Summary

Accomplished Senior Consultant with extensive experience in Adobe Experience Manager (AEM) administration, Apache Web Server, Jenkins, and AWS. Proven track record in managing deployments, debugging issues, and maintaining servers for top-tier companies like TCS, Capgemini, and Wipro Technologies. Demonstrated expertise in handling large-scale projects for clients such as McDonald's, Abbott, FedEx, VISA, BP, and Cisco. Adept at using tools like Groovy script, Shell Scripting, Terraform, and CDN (Akamai). Strong skills in client relationship building and comprehensive problem-solving. Career goal: to leverage technical proficiency and leadership skills to drive innovative solutions in a dynamic environment.

Overview

11
11
years of professional experience

Work History

Senior Consultant

TCS
06.2021 - Current
  • Company Overview: Consultant for TCS
  • Managed SR tickets created by business users and DEV team in service café
  • Coordinated semi-monthly and monthly deployments
  • Optimized CDN and server cache management
  • Conducted analysis and resolved server issues, meeting deadlines set by lead or manager
  • Enhanced AEM Cloud Pipeline and AWS Integration Using Groovy and Shell Script
  • Advised clients on specialized strategies to enhance business performance
  • Managed AEM installations and upgrades, configured servers and implemented rewrite rules
  • Oversaw change request creation and code deployment procedures
  • Performed daily deployment tasks and server maintenance, focusing on offline compaction and cleanup

Senior Consultant

Capgemini
12.2018 - 05.2021
  • Senior Consultant on McDonalds and Abbott projects
  • Deployed AEM code to servers using Jenkins
  • Configured and upgraded AEM for improved server performance
  • Upgradation of AEM 6.2 to 6.4
  • Managed AEM user accounts and Unix AEM server
  • Implemented dispatcher configuration for Unix-based systems
  • Engineered user replication and transport solutions
  • Engineered specialised AEM components
  • Managed cross-functional teams to deliver projects on time and within budget
  • Managed FedEx asset management and fedex.com development using AEM
  • Managed VISA project, ensuring on-time delivery and quality standards
  • Modified existing ATM parameters to optimise performance
  • Coordinated with cross-functional teams to deliver project milestones
  • Led content authoring and website development
  • Managed engineering tasks for successful project delivery under tight deadlines

Senior Project Engineer

Wipro Technologies
Bangalore
09.2013 - 12.2018
  • Senior Project Engineer for FedEx and other projects
  • Deployed AEM code to servers via Jenkins as a system admin
  • Managed FedEx asset management and fedex.com development using AEM
  • Managed VISA project, ensuring on-time delivery and quality standards
  • Modified existing ATM parameters to optimise performance
  • Coordinated with cross-functional teams to deliver project milestones
  • Led content authoring and website development
  • Managed engineering tasks for successful project delivery under tight deadlines
  • Managed ECMOPS support initiative for CISCO's web-based application
  • Managed cases raised for WEM application problems, ensuring prompt resolution by WEM team
  • Developed comprehensive project plans, outlining phases, milestones, and resource allocation for clarity and direction

Education

Bachelors of Computer Applications -

Tumkur University
05.2013

Skills

  • Managed Adobe Experience Manager functions as AEM admin
  • Managed Apache Web Server for improved performance
  • Implemented Jenkins pipelines to improve software quality
  • Specialised in tasks as Job Title
  • Implemented JFrog Artifactory to streamline package management
  • Used ADO story board
  • Coordinated team efforts using GitHub for version control
  • Led AWS cloud deployment for multiple clients
  • Managed CDN integrations with Akamai and Cloud front
  • Implemented scalable solutions through Terraform script development
  • Optimised shell scripts for performance and efficiency
  • Created and maintained Groovy scripts for automation tasks
  • Basic knowledge in ansible
  • Administered UNIX/Linux systems for improved performance and reliability
  • Utilised AppDynamics to enhance system monitoring
  • Collaborated with team to enhance New Relic monitoring capabilities
  • Led the implementation of Datadog monitoring solutions

Projects

  • Thomson Reuters(Current): Managed a live Thomson Reuters website enabling legal book orders.
  • McDonalds,(04/2021- 05/202): Managed a live McDonald's' website for food ordering across multiple regions.
  • Abbott(02/2019-04/2020): Developed an e-commerce platform for online ordering of medicines.
  • FedEx(12/2016-12/2018) : FedEx website creation and maintenance. Developed and maintained FedEx asset management and website.
  • VISA(10/2015-09/2016) : Created and managed features related to ATM network.
  • BP( 11/2014-09/2015): Worked on website content authoring for various projects.

Timeline

Senior Consultant

TCS
06.2021 - Current

Senior Consultant

Capgemini
12.2018 - 05.2021

Senior Project Engineer

Wipro Technologies
09.2013 - 12.2018

Bachelors of Computer Applications -

Tumkur University
DHAVANA H