Summary
Overview
Work History
Education
Skills
Certification
Competencies
Accomplishments
Timeline
Generic
Dhawal  Gupta

Dhawal Gupta

D365 FNO Solution Architect I SCM Lead
Noida

Summary

Working as a Solution Architect in the Sonata Software Ltd. Professional Experience over 12 years as an enterprise resource planning (ERP) implementation & Support, Consultant, Microsoft Dynamics D365 F&O. Strong functional/technical Knowledge of implementing, Supply Chain Management, Manufacturing, Production and Control, Advance Warehouse Management. Strong experience in D365 Fin & Ops, Microsoft Dynamics AX 2012 R3, AX 2012, AX 2009

Overview

13
13
years of professional experience
19
19
years of post-secondary education
3
3
Certifications

Work History

D365 Solution Architect| SCM Lead| Consultant|

Sonata Software
Noida
06.2013 - Current

Project Details: Retail Giant in India (Confidential)

  • Microsoft Dynamics D365 SCM Lead|D365 Solution Architect, SCM, Advance Warehouse Management, Manufacturing| Solution Design| Power Platform|Project Management & Accounting.
  • Supply Chain Solution Architect, I specialize in designing and implementing robust solutions across warehousing, logistics, transportation, demand planning, procurement, order management, and manufacturing. My passion lies in optimizing end-to-end supply chain processes to enhance operational efficiency and drive business growth.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Developed and delivered technical training designed to enable and educate Dynamics 365 F&O implementation partners.
  • Strategic Design: I create scalable and agile supply chain architectures that align with organizational goals.
    Technology Integration: Proficient in Microsoft Dynamics 365/AX, I seamlessly integrate procurement, inventory, sales orders, and master planning.
  • Process Optimization: I identify bottlenecks, streamline workflows, and enhance overall supply chain performance.
  • Client Collaboration: Skilled at translating business requirements into technical solutions, fostering strong client relationships.
  • Change Management: I guide teams through technology transitions, ensuring smooth adoption and maximum ROI.
    Areas of Expertise:
    Warehousing: Efficient layouts, inventory management, and process automation.
    Logistics: Route optimization, carrier management, and on-time delivery.
    Demand Forecasting: Accurate predictions, inventory alignment, and demand-supply balance.
    Procurement Strategies: Supplier relationships, cost-effective sourcing, and risk mitigation.
    Order Fulfillment: Seamless workflows, customer integration, and order accuracy.
    Manufacturing Optimization: Collaborating with production teams for leaner processes.

Solution Architect

Hso
04.2022 - 06.2023
  • Solutions Architect Microsoft Dynamics D365| Lead Business Analyst| PMP|D365 Solution Architect, SCM, Advance Warehouse Management, Manufacturing| Solution Design| Solution Design|

Project Details: Screwfix| The UK's Leading Retailers of Trade Tool

Company URL : https://www.screwfix.com/

Role: Senior Consultant (Advance Warehouse Management)

AX Versions: D 365 Fin & Ops

  • Worked on Full life cycle Implementation for Advance Warehouse Management
  • Prepared Functional Design Document and worked with business users closely.
  • Analyzing Gaps and FITS of the client with Standard Application using FRD and FDD
  • Directly involved in Client Interaction, designing the requirement
  • Highly involved in the Change request, Requirement designing and delivered solution to the Client.
  • Expertise in Advance Warehouse Management Cycle in D 365 F&O.

Senior Consultant

Crowe Howrath LLP, Noida
Noida
05.2020 - 03.2022
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Streamlined key process for entire department by implementing method to improve efficiency.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Supported clients with business analysis, documentation, and data modeling. Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Liaised with business users to gather and analyze requirements and designed and delivered technical solutions to address stakeholder needs.
  • Prepared and maintained training materials, training schedules and documentation to conduct training for key personnel.
  • Automated and maintained integration and data exchange processes between internal and external systems.
  • Served as liaison between operations and IT to gather business requirements related to ERP system modifications, enhancements and implementations. Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.

D365 F&O Consultant

Fujitsu
Noida
10.2018 - 04.2020
  • Developed architecture artifacts for standards, patterns and architectural roadmaps.
  • Analyzed technology industry, competitors and market trends to determine potential impact on enterprise. Translated business and technical requirements into architectural blueprint to achieve business objectives. Worked on Customizations, Change Request,Support to Client related to Dynamics Issues, Worked on Advance warehouse management, Mobile Device, Setup different users Client Interaction & involving them in the Change management. Investigated system issues and implemented resolutions to reduce downtime. Assessed business requirements to create focused solutions. Collaborated with stakeholders to transform client requirements into turnkey solutions. Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.

Senior System Analyst

Sonata Software
Bengaluru
08.2017 - 06.2018

Project Details: HOYA Lens Pvt Ltd.( Australia & Korea)

Role: Trade & Logistic Consultant ( Implementation Project)

AX Versions: Microsoft D-365, Migrated from 2012 R3 to D-365

  • Conduct on-site Workshop in Korea for requirement gathering viz. Sales, Purchase, Inventory, Production Modules.
  • Worked on Sales, Purchase, Inventory, Warehouse Module in AX
  • GAP-Analysis based on the requirement & Client Process.
  • Create UAT Test Scenarios for Standard & Customized features
  • Involved in the current on-going implementation of HAPL.
  • Co-ordinate with technical Team for bugs resolving.
  • Collect Data Templates and support technical team to import in the Gold Environment.
  • Understand Client Process & Prepare FDD on various process viz. Sales Process, Pricing & Discounts in AX D-365.
  • Test scenarios in AX on Sales, Purchase, inventory & Production.

Project Details: R-Kioski (Finland)

Role: Trade, Logistics, Production, Planning (Implementation Project)

AX Versions: Ax 2012, AX 2012 R3

  • Worked on High Level customizations Sales, Procurement, Inventory Process
  • Designed Customized Sales Process viz. Sales Regular, Pre-Agreements, Sales Proposals and Sales Distribution
  • Handled 46 Integration of Inbound and Outbound Process
  • Prepared FDD, FRD & Explained to tech. team for Development
  • Involved with the Technical team to customize Requirements
  • Involved in Client Interaction and Analyzing the Requirement
  • Working with users to create and execute test cases that cover multiple business scenarios
  • Collaborating with AX Developers to ensure functional spec designs are understood and technically executed correctly

Senior Functional Consultant

Mynd Solutions Private
Gurgaon
06.2014 - 02.2015
  • Regular testing, validation of Microsoft Dynamics AX & ERP Integration process.
  • Analysis of client's queries & providing timely support to client thru clarifications/resolution of issues.
  • Pre to Post activity & complete the full cycle of implementation.
  • Managed complex projects from inception through completion, consistently delivering results on time and within budget constraints.
  • Conducted detailed requirements gathering sessions with stakeholders, enabling accurate scoping of projects and faster delivery times.

Analyst

Avalara
11.2012 - 05.2014
  • Coordinating with project manager, team of software developers & clients throughout the project lifecycle; provide Sales, Logistic, Human Sources service to customer, provide support for automated tax calculations, testing on Functional Testing after integration with AX.
  • Worked on Product Information Management, Inventory Management Setups, Set up purchasing Parameters, Generate Purchase Order Documents, Process Purchase order, Change management, Serial & Batch Number, Dimension Group, Sales Order, Sales Order Type, Inventory Journals, Quarantine management, Quanrtine Warehouse setup, Vendors Returns, Transfer Orders

Implementation Engineer

Relyon Softech
08.2011 - 10.2012

Education

MBA - Production & Operation Management

Bharati Vidyapeeth University
Pune, India
07.2009 - 06.2024

Bachelor of Technology - Electrical Engineering

IEC College of Engineering & Technology
Greater Noida, India
07.2005 - 06.2009

Skills

Requirements Gathering

Client Engagement

Customer implementation

Business solutions

Business Process Analysis

Process Analysis

Software Development Lifecycle

Requirements Gathering

Certification

MB-300 Microsoft Dynamics 365: Core Finance and Operation

Competencies

  • Business solutions
  • Solution Design
  • Project Management
  • Customer Interaction
  • Architect solutions
  • Manage implementations
  • Manage testing

Accomplishments

  • Implemented Successfully Advance Warehouse Management with Retail for client "Screwfix"- France.
  • Worked with Metal Industries Giants "Stelco", "Samuel & Co.", "Nucor Cold Finish".
  • Worked on 2 end-to end SCM, Advance Warehouse Management, Manufacturing Implementation.
  • Worked on 8 SCM, AWM, manufacturing functional Support projects Successfully Completed the Regression Testing Projects for client " "Reliance & Aluminum Company " USA.

Timeline

MB-330 Microsoft Dynamics 365 Supply Chain Management

09-2024

MB-320 Microsoft Dynamics 365 Supply Chain Management, Manufacturing

08-2022

Solution Architect

Hso
04.2022 - 06.2023

MB-300 Microsoft Dynamics 365: Core Finance and Operation

08-2021

Senior Consultant

Crowe Howrath LLP, Noida
05.2020 - 03.2022

D365 F&O Consultant

Fujitsu
10.2018 - 04.2020

Senior System Analyst

Sonata Software
08.2017 - 06.2018

Senior Functional Consultant

Mynd Solutions Private
06.2014 - 02.2015

D365 Solution Architect| SCM Lead| Consultant|

Sonata Software
06.2013 - Current

Analyst

Avalara
11.2012 - 05.2014

Implementation Engineer

Relyon Softech
08.2011 - 10.2012

MBA - Production & Operation Management

Bharati Vidyapeeth University
07.2009 - 06.2024

Bachelor of Technology - Electrical Engineering

IEC College of Engineering & Technology
07.2005 - 06.2009
Dhawal GuptaD365 FNO Solution Architect I SCM Lead