Dhawal Parolkar
Head of Operations
Indore
Summary
With over 10 years of experience in operations management, I have honed my skills in optimizing processes, enhancing efficiency, and driving organizational success. My expertise lies in managing daily operations, implementing strategic initiatives, and fostering a culture of continuous improvement. I possess a proven track record of leading cross-functional teams, streamlining workflows, and achieving key performance indicators (KPIs) in fast-paced environments.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Head of Operations
Brillsense Group
Indore
11.2024 - Current
- *Policy & Procedure Development
- *Staff Management (Hiring, Training, Evaluation)
- * Regulatory Compliance
- * Budgeting & Planning
- * Process Improvement & Quality Control
- * Technology Implementation & Data Analysis
- * Financial Reporting & Analysis
- * Contract/Grant Proposal Preparation
Center Manager (Operations)
UPSC Institute KSG IAS (Khan Study Group)
Indore
12.2021 - 10.2024
- Highly motivated and results-oriented Center Operations Manager.
- Proven experience in managing all aspects of a successful coaching center.
- Expertise in student recruitment, faculty management, academic administration, and operational efficiency.
- Proven ability to build strong student-teacher relationships and foster a conducive learning environment.
- Passionate about guiding aspiring civil servants and contributing to nation-building.
Senior Academic Counselor
Vedantu Innovations Pvt. Ltd.
Raipur
08.2020 - 12.2020
- Conducted counselling using a wide range of methods, including face-to-face, phone, live chat and Zoom.
- Participated in continuous professional development, keeping abreast of the latest counselling theories and practices.
- Applied cognitive behavioural techniques to help clients overcome anxiety and depression, tracking progress through regular evaluations.
Operations Manager
Funvention Learning pvt ltd
Pune
09.2018 - 08.2020
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Hired and evaluated associates and management staff to add to workforce and meet demands.
- Analysed customer data to identify opportunities and improve relationships.
- Streamlined operations to consistently deliver on targets.
- Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
Senior Operations Executive
Ashok Leathers and Mahaveer Soles
Noida
04.2013 - 05.2018
- Managed supplier relationships, negotiating favourable terms that led to a 15% reduction in procurement costs without compromising quality.
- Negotiated contracts with third-party vendors, securing advantageous terms and improving service levels.
- Implemented a comprehensive risk management strategy, significantly reducing operational risks and safeguarding company assets.
- Optimised resource allocation, deploying assets and personnel more effectively to meet operational demands.
- Developed and monitored key performance indicators KPIs to evaluate operational success and areas for improvement.
Advertising Sales Executive
DNA Newspaper
Indore
11.2011 - 06.2012
- Collaborated with marketing teams to develop cohesive sales and marketing strategies, driving brand awareness.
- Cultivated lasting relationships with clients, offering tailored advertising solutions to meet specific needs.
- Analysed market trends to advise clients on optimal advertising strategies, maximising return on investment.
- Prepared detailed sales reports, presenting findings to senior management to inform strategic decisions.
- Evaluated market research outcomes for improved advertising strategy.
Education
Master of social Work - Social Work
MMYVU,Madhya Pradesh
India 03.2022 - 04.2023
MBA - Marketing and International Business
Bharti Vidyapeeth University
Pune 08.2009 - 09.2011
Bachelor of Commerce - Commerce & Accountancy
DAVV University
Indore, M.P. 07.2006 - 04.2009
High Secondary School - Commerce
Christian Eminent H S School
Indore, M.P. 07.2005 - 04.2006
Skills
Administrative abilities
Academic counselling
Team Leadership
Brand management
Issue resolution
Staff recruitment
Operational excellence
undefinedPersonal Information
DOB-29/03/1989
Married
Websites, Portfolios and Profiles
https://www.linkedin.com/in/dhaval-parolkarb28b6a27/
https://www.facebook.com/share/1BWt34mqc7/?mibextid=wwXIfr
Hobbies and Interests
- Singing
- Cooking
- Reading GS based books
- Numerology
- Social work
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of given tasks.
- Recognised by management for given projects delivering outstanding results.
- Created and developed critical policies to consistently exceed quality and production targets.
Certification
O Level certification by Ministry of HRD
Internships &n Training
- Management training at Dias Park (Web Dunia) - A project on Healthcare ISV
- Summer Internship Project and Management training,Export marketing and procedure in finished leather industries of India with comparison to global scenario, TATA international, Dewas, Dewas, Madhya Pradesh, To analyse finished leather goods.
Timeline
Head of Operations
Brillsense Group
11.2024 - Current
Master of social Work - Social Work
MMYVU,Madhya Pradesh
03.2022 - 04.2023
Center Manager (Operations)
UPSC Institute KSG IAS (Khan Study Group)
12.2021 - 10.2024
Senior Academic Counselor
Vedantu Innovations Pvt. Ltd.
08.2020 - 12.2020
Operations Manager
Funvention Learning pvt ltd
09.2018 - 08.2020
Senior Operations Executive
Ashok Leathers and Mahaveer Soles
04.2013 - 05.2018
Advertising Sales Executive
DNA Newspaper
11.2011 - 06.2012
MBA - Marketing and International Business
Bharti Vidyapeeth University
08.2009 - 09.2011
Bachelor of Commerce - Commerce & Accountancy
DAVV University
07.2006 - 04.2009
High Secondary School - Commerce
Christian Eminent H S School
07.2005 - 04.2006
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