Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Links
Software
Timeline
Generic
Dhayanidhi N

Dhayanidhi N

Head Of Administration
Bangalore

Summary

Experienced Associate Director and Head with over 14+ years of expertise in Facilities and Administration. Proven track record of successfully managing and overseeing all aspects of facilities management, including maintenance, security, and safety protocols. Skilled in developing and implementing strategic plans to optimize organizational efficiency and cost-effectiveness. Adept at building and leading high-performing teams, fostering a culture of collaboration and continuous improvement. Strong communication and interpersonal skills, with a demonstrated ability to build and maintain relationships with stakeholders at all levels. A results-driven professional committed to delivering exceptional results.

Overview

14
14
years of professional experience
1
1
Certification
2
2
Languages

Work History

Associate Director and Head of Administration

Medibuddy
05.2025 - Current


• Administrative Operations PAN India: Leading end-to-end administration across diverse workspaces including real estate planning, space optimisation, expansions, and workplace transformation


• Facility and Workspace Management: Creating best-in-class, business-ready environments that enhance productivity and meet evolving business demands


• Employee Experience: Reducing employee concerns related to safety, hygiene, food, transport, parking, and more; consistently driving high employee satisfaction through exceptional service


• Automation and Process Excellence: Streamlining and automating admin workflows, ticketing systems, transport benefits, and reporting mechanisms for speed and efficiency


• Cost Optimisation: Strategic budgeting, procurement, contract negotiations, and vendor management to ensure cost-effective operations without compromising quality


Strategic and Functional Expertise

• General Administration

• Real Estate and Space Planning

• Vendor Identification and Management

• Statutory Compliance

• Asset Management

• Budgets and Contracts

• Procurement and Audits

• Event Management

• Site Rollouts and Modifications

• MIS and Reporting

• Logistics Support

• People and Team Management

• Security and Access Controls

• Travel Desk

• Project and Communication Management

• Process Automation

• Cost and Operational Improvements

• Ticketing Systems

Senior Manager - Facilities and Administration

Roppen Transportation Services Pvt Ltd (Rapido)
03.2019 - 04.2025
  • Strategic Planning:
  • Developing and implementing strategic plans for facilities, administration and IT functions that align with the organization's overall goals and objectives.
  • Identifying opportunities to enhance efficiency, cost-effectiveness, and the overall workplace experience.
  • Leadership and Team Management:
  • Provide strong leadership to both IT and administrative teams, fostering a collaborative and innovative work environment.
  • Setting clear goals, providing performance feedback, and supporting professional development initiatives for team members.
  • Budget and Financial Management:
  • Developing and managing budgets for both administrative and IT departments, ensuring optimal allocation of resources.
  • Monitoring expenses, identifying cost-saving opportunities, and making informed decisions to maximize efficiency.
  • Administrative Management:
  • Leading the administrative team in providing comprehensive support for daily operations, including facilities management, office services, and administrative processes.
  • Developed and implemented administrative policies, procedures, and guidelines that align with the company's goals and compliance requirements.
  • Streamlined processes related to procurement, vendor management, travel coordination, and other administrative functions.
  • Information Technology:
  • Overseeing the planning, implementation, and maintenance of the organization's IT infrastructure, systems, and applications.
  • Ensuring data security, network stability, and technology support for employees.
  • Evaluated and implemented emerging technologies that align with business needs and enhance operational efficiency.
  • Regulatory and Compliance Oversight:
  • Staying current with laws and regulations that impact facilities, administration, workplace safety, and environmental practices.
  • Ensuring that the organization's practices remain compliant.
  • Mitigating risks related to security, health, safety, and data protection.
  • Cross-Functional Collaboration:
  • Worked closely with department heads to understand their IT and administrative needs and provide solutions that support their objectives.
  • Collaborating with HR, Finance, and other teams to ensure streamlined processes and data sharing across functions.
  • Taking part in strategic planning discussions to provide insights on how IT and administrative functions can contribute to organizational growth.
  • Providing regular updates on projects, budgets, and performance metrics.
  • Vendor and Supplier Relationships:
  • Managing vendor relationships related to administrative services, IT services, and software solutions, and ensuring contract compliance and performance.
  • Liaison with external partners, regulatory bodies, and industry groups to stay updated on relevant trends and best practices.
  • Establishing and maintaining strong relationships with key vendors and suppliers.
  • Negotiating contracts, reviewing service agreements, and ensuring high-quality service delivery.
  • Project Management:
  • Overseeing complex projects related to office relocations, renovations, expansions, and facility upgrades.
  • Coordinating project teams, timelines, and resources to ensure successful outcomes.
  • Change Management:
  • Leading change initiatives related to office space, technology adoption, and process improvements.
  • Communicating changes to stakeholders and facilitating a smooth transition.
  • Employee Experience Enhancement:
  • Developing and implementing initiatives to enhance the overall employee experience within the workplace.
  • Promoting a positive and inclusive work environment through facilities and amenities.
  • Technology Integration:
  • Identifying and implementing technology solutions that improve facility management, administrative processes, and employee convenience.
  • Sustainability and Corporate Social Responsibility:
  • Leading initiatives to promote environmental sustainability and corporate social responsibility within the workplace.
  • Emergency Preparedness and Business Continuity:
  • Developing and maintaining emergency response plans, business continuity plans, and disaster recovery protocols.
  • Reporting and Analytics:
  • Generating reports and insights on key performance indicators, occupancy rates, cost analyses, and other relevant metrics.

Assistant Admin Manager

Quikr India Pvt Ltd
11.2015 - 02.2019

Admin Manager

Locon Solutions Pvt Ltd (Housing.com)
07.2013 - 11.2015

Accounts and Admin Executive

Reach telecommunication Pvt ltd (Airtel Processing Centre)
03.2011 - 06.2013

Education

Bachelor of Legislative Law - Legislative Law

SV College of Law
Tirupati
04.2020

Master of Business Administration - Human Resource Management, Business Administration

Madras University
Chennai
03.2013

Bachelor of Business Administration - Business Administration

Dr. MGR Educational and Research Institute
Chennai
04.2010

Skills

Experience in managing multiple sites and locations, with a focus on standardizing processes and procedures

Certification

NEBOSH IGC - HSE

Accomplishments

  • 2024 - Recognized by FMLA & CE Worldwide for excellence in Corporate Services and Infrastructure Management
  • Recognized by Infhra - Golden Award for Leader of the year 2024-2025 for the category Corporate Realestate
  • 2023 - EBITDA Zero Champion on Rental projects - Rapido
  • 2020 - Do more with less MacGyver for Admin and IT - Rapido
  • 2018 - Quikr Rocker Award for Cost Control Initiative - Quikr.com
  • 2015 - Best Performer Award for Admin Manager - Housing.com
  • 2015 - Best managed location Award for Admin Manager - Housing.com

Links

https://www.linkedin.com/in/dhayanidhi-n-996429a4

Software

Freshservice Ticketing

Zoho Ticketing

Makemytrip Mybiz

Timeline

Associate Director and Head of Administration

Medibuddy
05.2025 - Current

Senior Manager - Facilities and Administration

Roppen Transportation Services Pvt Ltd (Rapido)
03.2019 - 04.2025

Assistant Admin Manager

Quikr India Pvt Ltd
11.2015 - 02.2019

Admin Manager

Locon Solutions Pvt Ltd (Housing.com)
07.2013 - 11.2015

Accounts and Admin Executive

Reach telecommunication Pvt ltd (Airtel Processing Centre)
03.2011 - 06.2013

Bachelor of Legislative Law - Legislative Law

SV College of Law

Master of Business Administration - Human Resource Management, Business Administration

Madras University

Bachelor of Business Administration - Business Administration

Dr. MGR Educational and Research Institute
Dhayanidhi NHead Of Administration