Dheeraj Jayswar
SCM Inventory Manager
Bhiwandi
Summary
Dynamic and results-oriented Supply Chain and Operations leader with 19 years of comprehensive experience in Warehouse Operations Management, Ecommerce Logistics, and Vendor Management. Proven track record in developing and implementing innovative processes and SOPs that enhance workflow efficiency, optimize resource utilization, and drive productivity gains. Expertise in B2B and B2C warehousing practices, leveraging methodologies such as Six Sigma, 5S, and Kaizen to ensure error-proof operations and continuous improvement. Skilled in managing cross-functional teams, negotiating with suppliers, and executing strategic sourcing initiatives across multiple geographies to achieve operational excellence and maximize cost savings.
Overview
19
19
years of professional experience
6
6
Certifications
2
2
Languages
Work History
SCM Inventory Manager
Reliance Jiomart Marketplace
Bhiwandi
09.2025 - Current
- Process Excellence Development Lead for the Jiomart marketplace business model. Managed over 90 lakh SKUs of vendor inventory within the supply chain at the network level, encompassing categories such as apparel, footwear, jewelry, cosmetics, and FMCG, with a monthly throughput of 6,000,000 units.
- Maintained R2P (Reservation to Pick) pendency, and ensured full-center (FC) inventory availability for sales. Implemented Standard Operating Procedures (SOPs) and process controls for end-to-end Supply Chain Management (SCM) operations, enhancing in-house brand distribution, while maintaining 99.98% inventory accuracy. Regularized vendor and GRDC excess and interim clearances (999, 916, 902, 921).
- Streamlined warehouse inventory management, significantly reducing search times and improving order fulfillment speed.
- Integrated warehouse operations with existing and new business processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed an inventory planning process to ensure availability, minimize stockouts, and optimize working capital. Monitored inventory health, aging, and demand patterns to recommend corrective actions. Supervised SIT clearance and insurance claim documentation with Logistics Service Providers (LSPs), resolving escalations.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Improved, standardized and documented planning and scheduling processes.
- Implemented data-driven decision-making processes, leading to more accurate demand forecasting and reduced stockouts.
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Oversaw demand planning, purchasing, and logistics.
- Formulated demand planning and generated supply chain management metrics.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Supervised FC stakeholders are tasked with handling materials management, planning, purchasing, and customer service duties.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
- Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Leveraged analytics tools for in-depth analysis of supply chain data, resulting in actionable insights for process improvements.
- Facilitated interdepartmental collaboration to align goals across multiple functions within the organization.
- Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
- Streamlined transportation operations, optimizing routing plans and reducing fuel consumption costs.
- Implemented lean principles throughout the organization''s supply chain operations, contributing to waste reduction efforts and cost savings initiatives.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Implemented supplier performance tracking system, improving accountability and performance standards.
- Led implementation of new supply chain management software, enhancing operational efficiency and data accuracy.
- Streamlined Micro FC inventory management, significantly reducing search times, and improving order fulfillment speed.
- Developed comprehensive risk management plan, mitigating potential disruptions in supply chain effectively.
- Improved supplier delivery times by establishing performance metrics and fostering strong collaborative relationships.
- Facilitated training programs for staff on best practices in inventory management, elevating team competency and performance.
- Streamlined communication channels between supply chain and sales Planing team, improving forecast accuracy and product availability.
- Initiated cross-functional team to address critical bottlenecks in supply chain, resulting in increased efficiency.
- Led negotiations for freight contracts, achieving improved terms and cost savings without compromising service quality.
- Negotiated with suppliers to secure cost-effective contracts, achieving substantial annual savings in procurement expenses.
- Fostered culture of continuous improvement, leading to enhanced operational processes and team engagement.
- Optimized transportation routes and schedules, cutting down on delivery times and fuel expenses.
- Enhanced team productivity, implementing agile methodologies in project management and daily operations.
- Reduced waste in supply chain by implementing lean management techniques, contributing to both cost reduction and sustainability goals.
- Spearheaded vendor evaluation and selection process, ensuring alignment with quality standards and business goals.
- Enhanced customer satisfaction with timely and accurate order processing and delivery.
- Conducted detailed market analysis to identify emerging trends, influencing strategic planning and competitive positioning.
- Developed strategic partnerships with key suppliers, ensuring reliability and flexibility in supply during peak demand periods.
- Coordinated with IT department to ensure cybersecurity measures were integrated into supply chain system, safeguarding sensitive data and operational continuity.
- Coordinated cross-departmental efforts to develop sustainable packaging initiative, reducing environmental impact and costs.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Monitored supplier performance for compliance with contract terms and quality standards.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Created and implemented comprehensive supply chain management strategies.
- Forecasted and managed annual operating budget for every location.
- Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
- Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Provided supply chain guidance to team of 350 employees.
- Devised and maintained an up-to-date database of supplier and vendor performance metrics.
- Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
- Teamed with sales and marketing teams to confirm that product availability meets customer demand.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Monitored inventory levels to confirm compliance with company policy.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Built and nurtured positive working relationships with vendors and suppliers.
- Developed and implemented policies and procedures for inventory management.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Increased efficiency in inventory turnover, reducing holding costs and increasing cash flow.
- Negotiated favorable shipping rates, achieving significant savings on logistics.
- Established robust inventory control measures to minimize loss and theft.
- Streamlined returns process, improving customer satisfaction and reducing losses.
- Achieved significant cost savings through meticulous negotiation with suppliers.
- Implemented continuous improvement program, leading to sustained enhancements in inventory management practices.
- Automated routine inventory tasks, freeing up time for strategic planning and analysis.
- Fostered strong relationships with vendors to secure timely deliveries and maintain stock levels.
- Reduced stock discrepancies by introducing state-of-the-art tracking system.
- Improved warehouse organization, leading to more efficient retrieval system.
- Optimized inventory levels to meet fluctuating demand, ensuring product availability.
- Streamlined inventory management processes, significantly reducing waste and improving efficiency.
- Coordinated with sales and marketing teams to align inventory with promotional activities, boosting sales.
- Conducted thorough training for new staff to ensure high standards of inventory management.
- Leveraged data analytics to predict stock needs and prevent overstocking or stockouts.
- Developed comprehensive reporting system to provide insights into inventory performance.
- Enhanced accuracy of stock levels by implementing robust auditing system.
- Improved inventory accuracy, ensuring that stock levels closely matched records through regular audits.
- Enhanced team productivity with introduction of collaborative planning and forecasting system.
- Enhanced sustainability practices in inventory management, reducing environmental impact.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed established business practices and improved processes to reduce expenses.
- Tracked production and quality control systems to proactively identify deficiencies.
- Developed and maintained knowledgeable and productive team of employees.
- Collaborated with manufacturing and supply chain management.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Created and enforced detailed organization processes to increase quality and service standards.
- Integrated FC operations with existing and new business processes.
- Organized records of vehicles, schedules and completed orders.
- Promoted brand at industry events and through ongoing networking efforts.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Oversaw FC staff and maintained efficiency in a fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Prospected for leads to build pipeline and convert to sales opportunities.
DC Operation Manager
Reliance Trends
Pune
04.2024 - 09.2025
- Steering supply planning for the regional distribution center across West and South zones, serving nearly 400 stores of Reliance Trends and Footprint. Managing over 45Lac SKUs DC inventory, including apparel and footwear, with a throughput of 70k units per day.
- Implementing SOPs and process controls for end-to-end warehouse operations, improving in-house brand distribution, and maintaining RFID inventory accuracy at 99.99% with developing automation project as per management.
- Acting as part of the Business Planning & Zonal team, addressing technical and functional aspects of warehouse operations and store alignment with business requirements.
- Managing D&L operational costs within budget and maintaining vehicle utilization at 95% per CFT with SIT clearance and All PGI / Invoice raised stocks of RTV (vendor returns) are kept in demarcated area with clear identification- Validated documents available and stock ageing less than 7 days.
- Developing KPI/SLA-driven review mechanisms for warehouse management, ensuring adherence to reporting and monitoring.
- Conducting functional audits of all warehouse processes to ensure operational compliance. Increasing productivity and efficiency in warehouse and store operations.
- Managing 3PL: budgeting, manpower design and allocation, financial SLAs, KPI monitoring, agreements, and penalty clauses.
- Led the efficient and effective operations of the warehouse facility; managed the flow of goods, optimized storage space, coordinated with teams, and ensured that inventory management processes are streamlined.
- Planned and optimized the layout of the warehouse to maximize storage capacity and improve workflow efficiency.
- Established Service Level Agreements (SLAs) in collaboration with the management and strived to effectively monitor and uphold them.
- Supervised warehouse operations to surpass expectations in terms of productivity, daily workflow, product availability, and accuracy.
- Enforced safety regulations and best practices, conducted regular safety training and inspections to create a safe working environment for all warehouse personnel.
Operation Manager
Reliance Retail Ajio
11.2020 - 04.2024
- Responsible to manage ops Reliance retails new and existing DC warehouse which deal in F&L SKUs in application Inbound, outbound and return centre, Inventory dispersion & consolidation, procurement,vendor management ,SN, E-waybill, Mis-shipment management, Licenses, GRN, physical Stock take inventory, packaging, pilferage & Inventory loss prevention, 3pl Billing and anotmention implementation.
- Responsible for vital part of Process Quality Check operation of Return ,inbound, outbound and inventory with solving all the issue raising in return, inbound process with escalation on ops level.
- Responsible to deployment of manpower & process planning according their productivity and measure ops reproducibility.
- Expertise in warehousing process and operation flow with maintaining poke yoke for an error proof process flow. Implementation of lean six sigma philosophy,5s, kaizen, motion study for improving process flow.
- Able to manage inventory shrinkage with zero loss and inventory accuracy with proper rotation on inventory one location to another location warehouse within turnaround time.
- Develop and maintain a safe work environment. Operational participate for new & exiting hire and de hiring staff and provide them ops process training according their skill profile , Focus and ensure that department productivity, KPI and cost per unit goals are achieved.
- Ensure inventory movement is complete accurately, analyze the daily capacity report and manage maximum space utilizations. Plan and maintain proper staffing levels to support volume variations. Handled team Size of 150—800 Skilled & Semi-Skilled manpower & Inward Inventory Capacity of 90 Lac SKUs.
- Able to manage Inventory management with zero loss. Maintaining inventory with zero material loss and performing regular stock count and inventory consolidation for easy working, manage warehouse inventory Material Reconciliation. Compensating inventory variances match and Correct variance with the right quantity is selected during stock transfers one location to another warehouse location.
- Regularize and manage warehouse Auditing circumstance external and internal with best score. various process audits will happen (weekly/as and when required) as per SOP .
- Key Result Areas:
Assistant Manager
Stellar Value Chain Solutions Pvt. Ltd.
Indore
06.2018 - 10.2020
- Responsible to manage Flipkart walmart in contract logistics, customer order fulfilment in large and non large SKUs. in application Inbound, outbound and return centre, Inventory dispersion, procurement, vendor management ,STN, E-waybill, Mis- shipment management, GRN, physical Stock take inventory, packaging customer Billing, distribution and customer order management ops.
● Responsible for vital part of Quality Check operation of Return ,inbound, outbound and inventory with solving all the issue raising in return, inbound process with fraud cases and handling Flipkart concern dispute and escalation on ops level.
● Manage oversee the FC efficient receipt of order (Pick/Pack), storage (D2S) & dispatch (P2D) of a range of goods. - Responsible for a vital part of the FC operation, managing people, processes and systems in order and dispatched appropriately and given period cut-off time, and that productivity targets are met.
● Use space and mechanical handling equipment efficiently, making sure quality, keep stock control systems up to date and make sure inventories are accurate and be responsible for workplace health and safety standards.
● Ensure all the people are cross fictional trained across the FC and supports the updating of SOPs and works according to it.
● Define track and improve on key metrics like breach, Stock take losses, Pick/Put list item losses, P2D, D2S, R2S, Adherence, MIS shipments etc. for given Target.
● Optimizing of materials stock levels in store, controlling the inventory by maintaining the maximum and minimum level of stock, also managing consumable effectively, tracking the consumption & their accuracy level.
● Use of various material management tools like ABC Analysis (More than 12000 Article), Inventory Control by Using latest tools and techniques such as: FIFO, LIFO, & EOQ (economic order quantity)& maintain the buffer stock for packing.
● Conduct Physical Inventory
vs system inventory reconciliation for higher value items in every month & remaining item in every six months. Reconcile the difference in stock with approval by the higher management.
● Maintain Proper SOP related to the affairs of the store.
● Monthly materials consumption, coordinate and resolve their dispute issue, inventory aging analysis, their classification Like Regular, second quality, insurable spares, projects surplus, dead, absolute. Shelf-life items, slow moving, non-moving stock monitoring etc.
● Coordination in internal/external audit related to stores management and circulate various MIS reports to the management.
● Coordination in Inquiry/Comparative/ Indenting Releasing the Purchase order through Evaluation of supplier Negotiation on rates & review the product quality, delivery, Schedule.
● Responsible for deployment of manpower & process planning according to their productivity and measure ops reproducibility.
● Expertise in Flipkart warehousing process excellence and operation flow with maintaining poke- yoke for an error proof process flow. Implementation of lean six sigma philosophy,5s, kaizen, motion study for improving process flow.
● Able to manage inventory shrinkage and inventory accuracy with proper rotation on inventory one location to another location warehouse within turnaround time.
● Develop and maintain a safe work environment. Operational participate for new & exciting hire and de-hiring staff and provide them ops process training according to their skill profile , Focus and ensure that department productivity, KPI and cost per unit goals are achieved.
● Ensure inventory movement is complete accurately, analyze the daily capacity report and manage maximum space optimization. - Plan and maintain proper staffing levels to support volume variations. Handled team Size of 50- 150 Skilled & Semi-Skilled manpower & Inward Inventory Capacity of 300000 + ,(50500+SKUs).
Logistics & Distribution Manager
Teleworld Marketing
07.2016 - 05.2018
- (Telesales-Ecom & Manufacturing)
Store Manager
Easy Medico - Vinilok Solutions Pvt. Ltd.
Indore
06.2014 - 06.2016
- (E-commerce and Retail Outlet Chain)
Warehouse and Logistic Operation Shift Manager
Safexpress Pvt. Ltd.
Indore
02.2007 - 05.2014
Education
MBA - Marketing Management And Research
IMS, D.A.V.V
Indore 04.2001 -
Bachelor of Science - Science Education
D.A.V.V
Indore 04.2001 -
Skills
Certification
Six Sigma Yellow & Green Belt Certified from Centre Govt MSME Indo-German Tool Room
CORE COMPETENCIES
- Procurement/ Sourcing Operations
- Supply Chain Management
- Logistics Operations
- Warehouse Management
- Inventory & Material Management
- Customer Relationship Management
- Process & Productivity Improvement
- Vendor Management & Assessment
- Production Operations & Planning
- Third-party Coordination
- Fleet Management
- Team Management
PERSONAL DETAILS
- Address: Bhiwandi,Maharashtra
- LinkedIn Profile: https://www.linkedin.com/in/dheeraj-jayswar-4622a396
Timeline
SCM Inventory Manager
Reliance Jiomart Marketplace
09.2025 - Current
DC Operation Manager
Reliance Trends
04.2024 - 09.2025
Operation Manager
Reliance Retail Ajio
11.2020 - 04.2024
Assistant Manager
Stellar Value Chain Solutions Pvt. Ltd.
06.2018 - 10.2020
Logistics & Distribution Manager
Teleworld Marketing
07.2016 - 05.2018
Store Manager
Easy Medico - Vinilok Solutions Pvt. Ltd.
06.2014 - 06.2016
Warehouse and Logistic Operation Shift Manager
Safexpress Pvt. Ltd.
02.2007 - 05.2014
MBA - Marketing Management And Research
IMS, D.A.V.V
04.2001 -
Bachelor of Science - Science Education
D.A.V.V
04.2001 -