Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dheeraj Joshi

Dheeraj Joshi

Gurugram

Summary

Seeking to an advance distinguished managerial career in a dynamic food and beverage leadership position to sphere head team of professionals in Industry and to be a resultoriented trend setter for achieving goal.

Overview

14
14
years of professional experience

Work History

General Manager

Kings club ,Microbrewery & kitchen
Rewari
12.2023 - Current
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.

Unit Head

VAPOUR BAR EXCHANGE
GURUGRAM
11.2019 - 11.2023
  • Recruiting, training, and supervising staff
  • Managing the entire F&B operations within the budget guidelines and highest standard
  • Ensuring that Organization's policies and standard operating procedures are followed by all team members in the outlet
  • Analyzing the competitors in market and planning accordingly
  • Providing two-way communication and nature an ownership environment with emphasis in motivation and teamwork
  • Directing and overseeing the outlet opening and closing daily to meet the guest demands
  • Tracking of footfalls meal period wise to understand business and clientele trend
  • Implementing menu engineering to identify fast moving items and accordingly update menu as and when required
  • Compilation of Profit and Loss statement before and after festivals or food promotions and also analyzing monthly statement
  • Comply with all health and safety regulation
  • Assist to the director of operations in compiling monthly F&B Budgeting, Menu Designing, MIS, F&B promotions and study social media analysis for enhancing guest experience
  • Liaising with suppliers and allied departments regarding licenses and other legal formalities
  • Promoting and marketing the business
  • Ordering supplies
  • Handling customer enquiries and complaints.

Manager of Operations

BREWOCRAT
GURUGRAM
09.2018 - 10.2019
  • Planning menus
  • Agreeing and managing budgets
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Promoting and marketing the business
  • Ordering supplies
  • Handling customer enquiries and complaints
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Greeting and advising customers.

Food & Beverage Executive

GREENHOUSE THE BEER GARDEN
GURUGRAM
10.2017 - 09.2018
  • Taking responsibility for the business performance of the restaurant
  • Analyzing and planning restaurant sales levels and profitability
  • Organizing marketing activities, such as promotional events and discount schemes
  • Preparing reports at the end of the shift/week, including staff control, food control and sales
  • Creating and executing plans for department sales, profit and staff development
  • Setting budgets and/or agreeing them with senior management
  • Planning and coordinating menus
  • Making improvements to the running of the business and developing the restaurant.

Team Leader

BRONX BREWERY AND KITCHEN
GURUGRAM
04.2015 - 09.2017
  • A strict disciplinarian over brand standards, hotel policies and SOP
  • Delight the guest through consistent and personalized service keeping individual preferences in mind, also co-ordinate with other department to meet their requests
  • Ensure that staff is aware of the relevance and importance of their activities and how they contribute to the department objectives detailed in the F&B department
  • A strong emphasis on team building and creating a healthy work environment by motivating staff, guiding them as they work and lead them by examples
  • Prepare internal and external log report for outlet and management respectively
  • Updating monthly revenue report for internal and management information
  • Do Quarterly Menu Engineering, Monthly Manager's Reports, KPO etc
  • Maintain the data of corporate record for evaluation & for forecasting the future budget.

Senior Steward

KINGDOM OF DREEMS
GURUGRAM
02.2013 - 03.2015
  • To follow and complete any instructions given to you by your Senior Head waiter or any senior member of staff
  • To demonstrate respect to management and staff while addressing them
  • Help to ensure the smooth running of all guests' requirements and Standards of Service are always maintained
  • To implement policies and systems as required under the guidance of the management
  • To effectively manage your Staff time and productivity whilst at work
  • To ensure that the cleanliness and organization of your team are within the management guidelines.

Steward

RADISSON BLU(RUDRAPUR)
UTTARAKHAND
07.2010 - 01.2013
  • Assist the Restaurant In charge in smooth operations of the restaurant
  • Credit control and in-charge of Food and Beverage sales
  • Inventory management, allocation and maintenance of equipment
  • Comprehensive exposures in all the Departments.

Education

BACHELOR IN HOTEL MANAGEMENT AND CATERING TECHNOLOGY -

12TH std (SCIENCE) -

10th std -

Skills

  • Strategic Planning & Execution
  • Decision Making & Follow-through
  • Concept Development & Implementation
  • Team Building & Performance Optimization
  • Cultural Awareness & Adaptability
  • Analysis & Problem Resolution
  • Multitasking Capability in One Point Contact Desk

Languages

English
First Language
English
Elementary (A2)
A2

Timeline

General Manager

Kings club ,Microbrewery & kitchen
12.2023 - Current

Unit Head

VAPOUR BAR EXCHANGE
11.2019 - 11.2023

Manager of Operations

BREWOCRAT
09.2018 - 10.2019

Food & Beverage Executive

GREENHOUSE THE BEER GARDEN
10.2017 - 09.2018

Team Leader

BRONX BREWERY AND KITCHEN
04.2015 - 09.2017

Senior Steward

KINGDOM OF DREEMS
02.2013 - 03.2015

Steward

RADISSON BLU(RUDRAPUR)
07.2010 - 01.2013

BACHELOR IN HOTEL MANAGEMENT AND CATERING TECHNOLOGY -

12TH std (SCIENCE) -

10th std -

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