Dheeraj Kumar
Mahipalpur
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
8
8
years of professional experience
Work History
Store Manager
Pure Home+ Living DLF Brands
IGI Airport T-3
12.2022 - Current
- Service/Sale
- MIS reporting, Inventory Control
- Handled sales tracking and employee payroll
- Handling the store merchandising
- Staff Roster timing sheet of team
- Responsible for overseeing the entire store operations
- Ensured excellence in customer service and resolved all problems at the store.
Assistant Store Manager
Fabindia Overseas Pvt. Ltd.
02.2021 - 11.2022
Sales Associate
Hush Puppies
IGI Airport T-3
01.2019 - 01.2021
Sales Associate
WH Smith
IGI Airport T-3
02.2016 - 12.2018
Education
Graduation -
Chhatrapati Shahu Ji Maharaj University, Kanpur
01.2012
XIIth -
Jharkhand Academic Council Ranchi
01.2009
Xth -
Jharkhand Academic Council Ranchi
01.2006
Skills
- POS
- ERP
- Vision
- MS-Office (word, Excel, Power Point, Access)
- Core Management Competencies
- Smart Worker
- Fast learner
- Adapt well to changes and pressures in workplace
- Good in interpersonal skills
- Knowledge to understand the requirement of the company and the customer
- Can work in pressures without errors
- Team Development
- Customer Service Management
- Operations Management
- Staff Supervision
- Marketing and Promotions
- Database Management
- POS System Operation
- Partnership Building
- Promotional planning
- Shift Scheduling
- Store operations oversight
- Relationship building and management
Extracurricularactivitiesandachievements
- Won award in painting during school time.
- Won Cricket Match in store competition in School
- Won Best Sales Staff in Fabindia Overseas Pvt. Ltd.. Got 2 promotion in 2years.
- Mystery Audit score was 100% twice in year was recognised by CEO & HR Fabindia.
- Appraised for Best Performance In Fabindia.
Interestareas
- Listening to music.
- Playing and exploring new gadgets like tablets mobiles etc.
- Love to drive and visiting hill station
Personal Information
Date of Birth: 10/08/1990
Languages
- Hindi
- English
Disclaimer
I hereby, declare that the information furnished above is true to the best of my knowledge.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Store Manager
Pure Home+ Living DLF Brands
12.2022 - Current
Assistant Store Manager
Fabindia Overseas Pvt. Ltd.
02.2021 - 11.2022
Sales Associate
Hush Puppies
01.2019 - 01.2021
Sales Associate
WH Smith
02.2016 - 12.2018
Graduation -
Chhatrapati Shahu Ji Maharaj University, Kanpur
XIIth -
Jharkhand Academic Council Ranchi
Xth -
Jharkhand Academic Council Ranchi
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