DHEERAJ KUMAR

Dynamic Restaurant General Manager with three years at Pizza Hut, excelling in sales and customer service. Proven expertise in inventory management and team leadership, driving operational excellence and enhancing service standards. Recognized for exceptional problem-solving abilities and fostering strong relationships, contributing to a thriving restaurant environment.

• Title: Middle Management Professional
• Date of Birth: 1997-06-15
• Marital Status: Married

• Maintaining Quality and consistency of food for enhancing customer satisfaction & keeping a check on staff to ensure that safety standards.
• Forecasting and achieving store sales targets.
• Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, handling customer request & resolving complaints.
• Organizing in house event for guest for their leisure and comforts.
• Maintaining excellent relation with client's including shop floor interaction with customer for effective resolution of customer grievance and obtaining feedback.
• Monitoring the performance of multi-skilled work force and conceptualizing need-based training programs for their overall career development.
• Conducting practical and theoretical training programmers to enhance skills and motivational level.