Dheeraj Sable
Bhopal
Summary
Dynamic leader with a proven track record at Tata Starbucks and McDonald's India, adept in inventory management and people practices. Spearheaded initiatives that resulted in a 100% COS MOS rating, showcasing exceptional people management and operational efficiency. Certified in FOSTAC and Coffee Mastery, I excel in driving profitability and enhancing customer satisfaction through innovative strategies and team development.
Overview
6
6
years of professional experience
Work History
Store Manager
Tata Starbucks
Ahmedabad
04.2023 - Current
- Managed daily operations of Store operations , including scheduling staff and ordering supplies.
- Organized promotions to launch new coffee drinks and increase sales.
- Coached staff on strategies to enhance performance and improve customer relations.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Restaurant General Manager
McDonald's India Pvt.Ltd
Indore
05.2019 - 04.2023
- Run the first EOTF store in Rajkot, along with the new team, under my guidance.
- Setting up the Himalaya store in Ahmedabad for NSF audit purposes and achieving a clear NSF audit of Nilamber (98%) and Inorbit Mall (zero misses) with a 100% result, as well as clearing the Wild Card NSF for Indore Mangal City (96%).
- Clearing all internal audits with 95% for the stores.
- Cleared Mastery shopper visit for both the store, 100%.
- Have knowledge of the store's P&L and proactively provide 30% cash flow for the store, which is the highest among all patch stores.
- Handle the team of 52 with all their training and development that results in achieving our COS MOS rating of 100% for the stores.
- I have been able to create an action plan for the opportunities and work with the team to overcome the challenges.
- Deliver the store plan and business plan profitability for my restaurant.
- Food safety, 100% inventory management, and making sure all products are available as per requirements.
- Delivery restaurant profitability through FPD.
- Able to work on controllables for better cash flow percentage.
Education
BCA -
EXTOL INSTITUTE OF MANAGEMENT
12.2018
12TH -
M.P BOARD
12.2015
10TH -
M.P BOARD
12.2013
Skills
- Inventory Management
- People management
- People Practice
- Training and Development
- Internal & External Audit and Development
- Restaurant Business Planning
- FOSTAC Certified
- Advance Shift Management Skills
- Complaint Handling
- P & L
- Coffee Master Certified
Timeline
Store Manager
Tata Starbucks
04.2023 - Current
Restaurant General Manager
McDonald's India Pvt.Ltd
05.2019 - 04.2023
BCA -
EXTOL INSTITUTE OF MANAGEMENT
12TH -
M.P BOARD
10TH -
M.P BOARD
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