Dheeraj Satyarthi
Noida
Summary
To work in an innovative and stimulating environment that would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference to the organization
· Result-oriented professional with 15+ years of experience in selling IoT/IT/Financial/Telco/Digital/Payment Gateway solutions, Campaign Management, Retention and Relationship Management,
· Handling Multiple Sub merchants of VI as a multiple department approx. 15-20 portfolio accounts like Marketing, CVM, VI app Team, Digital Team, CS etc VI circles wise
· PG Solution Clients Online/Off Line:: V! & Airtel recharge upsell, Onus
· QR code solution for retailers:: VI client
· Solution: SDL/Non SDK API Based Solution, Refund Solution, Payout Solution,
· Off line Merchant: OR Code, Sound Box, POS machine
· GMV:: 85min/month from VI & 10min/Month From Airtel.
· Know the end to end API based integration with Juspay transaction platform for PG & MID creation.
Participating every RFP/Biddings for PG business to provide our minimum commercial & minimum integration time to crack
Overview
17
17
years of professional experience
Work History
National Key Account Manager
Paytm
- Current
- Spearheading Telco-based client’s campaign portfolio for Pan India across Telco Operators
- Leading the portfolio of new business acquisition, including platform solution across user touch points viz
- USSD, IVR, SMS, FLASH, EDM and OBD
- Governing a business of INR 3 Crores on a monthly basis
- Steering integration for all campaign launches by giving final go ahead basis ROI mapping
- Formulating strategies related to AOP vs Achievement for marketing and UNR business operator-wise
- Mentoring team performance and finalizing targets for highest penetration
- Developing and executing strategic sales & marketing programs that are focused on building market awareness, creating demand generation, driving revenue, and consistently achieving business goals
- Building, optimizing, and scaling effective marketing campaigns to deliver on lead generation goals within allocated budgets
- Creating B2C (business to consumer) or B2B (business to business) integrated marketing campaigns with the aim of acquiring and retaining customer
- Implemented rigorous techniques & plans with the help of skillful team and attained highest marketing revenue in last FY’ 22-23 PAN India across operators
- Daily interaction with CVM & commercial team.
Account Manager-Sales
Paytm
04.2017 - 03.2019
- Execution of strategic assignments on revenue maximization and product innovations, leading enhanced engagement with customers for multiple services and product sales
- Evolving strategic vision, infusing new value added services and creating expansion opportunities and plans
- Responsible for bringing in new business from respective vertical, increasing product base and penetration in the existing accounts
- Achieving results by identifying right strategy & providing right product/ service
- Executing promotions to ensure product visibility to enhance image and volumes
- Conducting meetings for setting-up objectives and streamlining processes to ensure smooth functioning of marketing operations
- Establishment of relationship with decision-makers to strategically manage beneficial and profitable associations/alliances.
Business Operation Manager
Paytm
01.2012 - 03.2017
- Execution of strategic assignments on revenue maximization and product innovations, leading enhanced engagement with customers for multiple services and product sales
- Evolving strategic vision, infusing new value added services and creating expansion opportunities and plans
- Responsible for bringing in new business from respective vertical, increasing product base and penetration in the existing accounts
- Achieving results by identifying right strategy & providing right product/ service
- Executing promotions to ensure product visibility to enhance image and volumes
- Conducting meetings for setting-up objectives and streamlining processes to ensure smooth functioning of marketing operations
- Establishment of relationship with decision-makers to strategically manage beneficial and profitable associations/alliances.
Key Account Manager
One97 Communications Limited
06.2007 - 12.2011
- Spearheading a team of professionals in VAS Promotional campaigns
- Effectively administered cross functional teams efficiently
- Assisted in the decision making process by providing critical and insightful inputs
- Fixing the issues and problems related to customers and products
- Providing remote and on-site consultation to employees and customers
- Determined and implemented business strategies to enhance company performance
- Involved in on-site operations and business development
- Associated with Data Segregation, scrutinizing different Remote circles
- Accountable for analyzing, testing and implementation of different products
- Concerned with RBT & Song selection Base Acquisition, while managing relevant products like Subscription Services & IVR Services for the entire circle
- Involved in Development & management of various acquisition programs across the category through innovative promotional activities
- Planning, implementation & review of various programs related to acquisition
- Maintenance of MIS and tracking of assigned activities on periodical basis
- Replication of best practice from other circles and vice-versa
- Guiding and mentoring the Product team for development of various products various campaigns pertaining to acquisition subscribers.
Education
MCA -
UPTEC University Lucknow
Skills
- SMS, WAP, MMS, OBD, IVR Dialogic, NMS, on PRI & SS7, SIP & streaming & Telecom VAS
- Process Enhancements
- Analysis & Tracking
- Customer Service Operations
- Retention Management
- Churn Prevention
- Team Management
- Product Marketing
- Campaign Development
- Strategy Planning & Execution
- Business Expansion & Growth
- ROI Accountability
- Account Management
- Project/Portfolio Management
- Client Relationship Management
- Data Mining & Analytics
- Pre-sales/B2B
- Team Building & Leadership
- Motivation
- Leadership
- Negotiation
- Collaboration
- Communication
- Numerical and Analytical
- Problem-solving
- Presentation
- Work Ethic
Personal Information
Date of Birth: 01/01/85
Languages
- English
- Hindi
Mailing address
- A-993 , 1st Avenue Gaur city-1, Noida extension , PIN:201301
TECHNICAL PROFICIENCY
- Windows Server 2003, XP, Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
Timeline
Account Manager-Sales
Paytm
04.2017 - 03.2019
Business Operation Manager
Paytm
01.2012 - 03.2017
Key Account Manager
One97 Communications Limited
06.2007 - 12.2011
National Key Account Manager
Paytm
- Current
MCA -
UPTEC University Lucknow
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