Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Professional Attainments
Organisational Experience
Personal Information
Affiliations
Timeline
Generic

Dheeraj Sikka

SALES MANAGER

Summary

Adaptable and forward-thinking SALES MANAGER methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging industry expertise.

Overview

20
20
years of professional experience
5999
5999
years of post-secondary education
2
2
Languages

Work History

SENIOR SALES MANAGER

CANARA HSBC OBC LIFE
03.2019 - 11.2021
  • Company Overview: (HSBC BANK CHANNEL)
  • Managing a team of 8 premier RMS for insurance business.
  • Serving as a one point contact for sales and service.
  • Training the channel partner employees about the insurance products of the company.
  • Maintaining liasioning between company and bancca partner.
  • Achieving business targets on mtd and ytd basis.
  • Maintaining the persistency for the branch.
  • Going on calls with PREMIER RMs to pick big ticket sizes.
  • Maintaining the service level at the branch at the highest.
  • Ensuring that any escalation from the branch to be settled at the initial level to maintain the relationship at its best
  • (HSBC BANK CHANNEL)

IMPERIA RELATIONSHIP MANAGER- High net worth group

HDFC BANK LTD.
02.2018 - 08.2018
  • Managing a portfolio of IMPERIA clients of bank in retail segment.
  • Catering the various banking needs of clients.
  • Cross selling of products to managed clients.
  • Providing service to clients for banking.
  • Activation of clients on all digital platforms of bank.
  • Serving as a one point contact for portfolio clients.
  • Got Elevated as imperia RM within 4 Months from preferred RM.

MANAGER CUSTOMER SERVICE

RBL BANK
06.2016 - 01.2018
  • Company Overview: (GURGAON BRANCH)
  • Managing a team of 4 PBs.
  • Managing branch walkin.
  • Sourcing CASA from branch walk-in.
  • Cross sell of all products offered by bank to clients.
  • Responsible for management of customer deliverables.
  • Resourceful for maintaining relationship with customers to achieve quality product and service norms by resolving their service related critical issues.
  • Proficient in smooth processing of all backend operations and settlement of customer instructions.
  • Ensuring customer satisfaction and delight, Escalation handling, Complaints Handling.
  • Also Managing portfolio of aspire clients for deepening and service (RV OF 5L-15L).
  • (GURGAON BRANCH)

RELATIONSHIP OFFICER (DEPUTY MANAGER)

KOTAK MAHINDRA BANK
02.2016 - 06.2016
  • Aquisition of new corporate salary accounts.
  • Responsible for portfolio management of corporate clients individually.
  • Cross selling of other products to the corporate clients.

SENIOR CORPORATE AGENCY MANAGER

HDFC LIFE INSURANCE
01.2015 - 02.2016
  • Company Overview: (BANCCASURANCE CHANNEL)
  • Training the channel partner employees about the insurance products of the company.
  • Achieving the business targets of the branch by liasoning between company and bancca partner.
  • Coordination with the TPP HEADS regarding the plans and policies to over achieve the targets.
  • (BANCCASURANCE CHANNEL)

UNIT MANAGER

SBI LIFE INSURANCE
09.2013 - 01.2015
  • Recruiting a team of advisors.
  • Carrying out business of life insurance through them.
  • Training and motivating the team to do business.

Store Manager

SHOE PLANET
04.2008 - 09.2013
  • Responsible for all purchases and sales of the Showroom.
  • Taking Care of Overall working of showroom.
  • Responsible for complete Management.

Territory Manager

Max New York Life Insurance Co. Ltd.
08.2007 - 12.2007
  • Handling the team of 20 persons.
  • Achieving Sales target through team.
  • Co-ordination with business team in order to meet business expansion plans.
  • Organizing team meetings and motivated them.

Sales Executive

ICICI BANK Ltd.
08.2003 - 08.2007
  • Formulate outbound and inbound sales plan to acquire new HNI customers for increasing customer base of the portfolio.
  • Achieving of product-wise targets.
  • Creating new HNI customers and providing them personalize services of bank.
  • Regular contact with all mapped clients through weekly/monthly calls.
  • Managing relationships to improve relationship value of existing customers.

Sales Assistant

Sahara India Parivar
05.2002 - 08.2003
  • Responsible for Opening of new saving Account.
  • Generating the leads of new fixed deposit.
  • Generating booking for the launch housing project of Sahara India in Rohtak (Sahara Housing).
  • Look after sales target.

Education

B.Com (Hons.) -

M.D.University

10+2 -

Shiksha Bharti School

10th -

Shiksha Bharti School

Skills

  • Leadership Skills

  • Communication Skills

  • Interpersonal Skills

  • Sales Skills

  • Corporate Selling

  • Windows 2000

Business growth and retention

Sales tracking

Brand-building strategies

Accomplishments

  • Won domestic trip and trophy for overall achievement in Q3
  • Won domestic trip and trophy for overall achievement in Q4
  • Won CASA KA SULTAN Contest and certificate from ZONAL HEAD
  • Won KAABIL KAUN LI CONTEST and certificate from ZONAL HEAD
  • Qualified for time to time CASA CONTESTS organized at branch level

Interests

Listening Music
Driving
Travelling

Professional Attainments

  • IRDAI Certified
  • AMFI/NISM certified for Mutual Funds

Organisational Experience


  • Senior Sales Manager, Canara HSBC OBC Life, 03/19, 11/21, Managing a team of 8 premier RMS for insurance business, Serving as a one point contact for sales and service, Training the channel partner employees about the insurance products of the company, Maintaining liaisoning between company and banca partner, Achieving business targets on mtd and ytd basis, Maintaining the persistency for the branch, Going on calls with PREMIER RMs to pick big ticket sizes, Maintaining the service level at the branch at the highest, Ensuring that any escalation from the branch to be settled at the initial level to maintain the relationship at its best
  • Imperia Relationship Manager, HDFC Bank Ltd., 02/18, 08/18, Managing a portfolio of IMPERIA clients of bank in retail segment, Catering the various banking needs of clients, Cross selling of products to managed clients, Providing service to clients for banking, Activation of clients on all digital platforms of bank, Serving as a one point contact for portfolio clients, Got Elevated as imperia RM within 4 Months from preferred RM
  • Manager Customer Service, RBL Bank (Gurgaon Branch), 06/16, 01/18, Managing a team of 4 PBs, Managing branch walk-in, Sourcing CASA from branch walk-in, Cross sell of all products offered by bank to clients, Responsible for management of customer deliverables, Resourceful for maintaining relationship with customers to achieve quality product and service norms by resolving their service related critical issues, Proficient in smooth processing of all backend operations and settlement of customer instructions, Ensuring customer satisfaction and delight, Escalation handling, Complaints Handling, Also Managing portfolio of aspire clients for deepening and service (RV OF 5L-15L)
  • Relationship Officer (Deputy Manager), Kotak Mahindra Bank, 02/16, 06/16, Acquisition of new corporate salary accounts, Responsible for portfolio management of corporate clients individually, Cross selling of other products to the corporate clients
  • Senior Corporate Agency Manager, HDFC Life Insurance (Banccasurance Channel), 01/15, 02/16, Training the channel partner employees about the insurance products of the company, Achieving the business targets of the branch by liaising between company and banca partner, Coordination with the TPP HEADS regarding the plans and policies to over achieve the targets
  • Unit Manager, SBI Life Insurance, 09/13, 01/15, Recruiting a team of advisors, Carrying out business of life insurance through them, Training and motivating the team to do business
  • Sole Operator, Shoe Planet, 04/08, 09/13, Responsible for all purchases and sales of the Showroom, Taking Care of Overall working of showroom, Responsible for complete Management
  • Territory Manager, Max New York Life Insurance Co. Ltd., 08/07, 12/07, Handling the team of 20 persons, Achieving Sales target through team, Co-ordination with business team in order to meet business expansion plans, Organizing team meetings and motivated them
  • Sales Executive, ICICI Bank Ltd., 08/03, 08/07, Formulate outbound and inbound sales plan to acquire new HNI customers for increasing customer base of the portfolio, Achieving of product-wise targets, Creating new HNI customers and providing them personalized services of bank, Regular contact with all mapped clients through weekly/monthly calls, Managing relationships to improve relationship value of existing customers
  • Sales Assistant, Sahara India Parivar, 05/02, 08/03, Responsible for Opening of new saving Account, Generating the leads of new fixed deposit, Generating booking for the launch housing project of Sahara India in Rohtak (Sahara Housing), Look after sales target

Personal Information

  • Father's Name: Late Sh. T.R Sikka
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Affiliations

IRDAI , NISM AMFI

Timeline

SENIOR SALES MANAGER

CANARA HSBC OBC LIFE
03.2019 - 11.2021

IMPERIA RELATIONSHIP MANAGER- High net worth group

HDFC BANK LTD.
02.2018 - 08.2018

MANAGER CUSTOMER SERVICE

RBL BANK
06.2016 - 01.2018

RELATIONSHIP OFFICER (DEPUTY MANAGER)

KOTAK MAHINDRA BANK
02.2016 - 06.2016

SENIOR CORPORATE AGENCY MANAGER

HDFC LIFE INSURANCE
01.2015 - 02.2016

UNIT MANAGER

SBI LIFE INSURANCE
09.2013 - 01.2015

Store Manager

SHOE PLANET
04.2008 - 09.2013

Territory Manager

Max New York Life Insurance Co. Ltd.
08.2007 - 12.2007

Sales Executive

ICICI BANK Ltd.
08.2003 - 08.2007

Sales Assistant

Sahara India Parivar
05.2002 - 08.2003

B.Com (Hons.) -

M.D.University

10+2 -

Shiksha Bharti School

10th -

Shiksha Bharti School
Dheeraj SikkaSALES MANAGER