Dheeraj Goud Ambati
Hyderabad,TG
Summary
Banking operations expert with skills in identifying business opportunities, managing financial operations, and streamlining processes related to operational risk. Acquired Proficency in sustaining cordial relationships with customers and ensuring the attainment of customer satisfaction & business retention.
Overview
4
4
years of professional experience
Work History
Banking Consultant
Infosys Ltd.
01.2022 - 01.2024
- Coordinated with various divisions and departments in servicing of routine banking transactions.
- Contacted prospective clients to generate new loans, deposits, and business to achieve company production goals.
- Planned portfolio growth by aligning business plans with departmental budgets and management objectives.
- Implemented innovative marketing strategies that attracted new customers and fostered long-term loyalty within existing clientele base.
- Spearheaded digital transformation projects aimed at improving user experience through seamless integration of technology into core banking services.
- Facilitated knowledge sharing among team members to improve overall team efficiency and expertise in the banking industry.
- Mentored junior consultants, improving team performance and cultivating a positive work environment.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Deputy Manager
Axis Bank
08.2019 - 06.2021
- Oversaw acceptance, scrutiny, verification of KYC and other documents for account opening under different entity types.
- Examine account documents as well as authenticate using internal and internet based websites for identifying institutional and retail clients.
- Handling periodical updating of KYC details (RE-KYC updating) of Individuals and Non-Individuals.
- Validated the information on clients gathered by the business in accordance with the Due Diligence requirements.
- Directed the business group's Know Your Client process (KYC) and Anti-Money Laundering process (AML) in strict compliance with the RBI guidelines.
- Oversaw seamless operations (Teller, Clearing, RTGS/NEFT, ATM Reconciliation, Transaction monitoring & fraud control etc.)
- Processing bulk salary payments within the bank and multiple banks.
- Ensure regulatory and procedural compliance, Co-ordinate the audit of the branch, Review of branch operations report. Review of suspense & other office accounts, Customer complaints resolution.
- Retails Asset & Liability generation (operations & sales).
- As branches are the major interface I am always be ready to face the challenges that come across.
- Promoted insurance products like life insurance and general insurance and providing the right solution for the customer.
- Also Directed loan products like personal loans, business loans based upon their eligibility and dealt with letter of credit, bank guarantee etc.
Education
Master of Technology -
Aurora’s Technological & Research Institute
Hyderabad, India02.2017
Bachelor of Technology -
Sri Indu College Of Engineering & Technology
Hyderabad, India10.2014
Board of Intermediate Education -
Narayana Junior College
Hyderabad, India03.2010
Board of Secondary Education -
Jyothi High School
Jagitial, India03.2008
Skills
- Operational Efficiency
- Know Your Customer
- Portfolio Management
- Loan Processing
- Branch operations
- Products and Services Knowledge
- Account openings
- Compliance Management
- Customer Service
- Team leadership
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Banking Consultant
Infosys Ltd.
01.2022 - 01.2024
Deputy Manager
Axis Bank
08.2019 - 06.2021
Master of Technology -
Aurora’s Technological & Research Institute
Bachelor of Technology -
Sri Indu College Of Engineering & Technology
Board of Intermediate Education -
Narayana Junior College
Board of Secondary Education -
Jyothi High School
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