Dheeraj Kumar Verma

Resourceful Solution Architect with 19 years of customer relationship management and implementation support. Highly skilled in managing IMS Solution deployment and achievement of corporate objectives.

• Preparation of HLD/ LLD/ Source data for Implementation.
• Periodic Routine Checks especially for parameter settings to ensure the customer do not suffer any revenue losses due to core settings.
• KPI improvement drive & Clear code optimization plan for better Network experience for VoLTE.

• Managing and executing telecom projects including initial planning, timely execution & proper control, developing technical resources & solutions.
• Identifying areas of improvement and recommending process modifications for enhancing the operational efficiency.

• Creating an environment that sustains and encourages high performance; motivate teams in optimizing their contribution levels.
• Supporting field/circle teams in problem resolutions.

• Rapport with the Customer, Escalation handling, Reports & Status updates, Customer Delight.
• Periodic Review with customer on network Performance

• Nokia, Nov 2017- till date, Solution Architect, Solution Design for IMS, Solution Design as per Technical Solution Document by Sales-Solution Team High Level Documentation preparation IMS solution for different IMS VNFs/CNFs Discussion with different stake holder for Solution design finalization Co-ordination with VNF/CNF SME for LLD and data fill preparation
• Nokia, Nov 2017- Dec 2020, IMS NPO Hub Lead, VoLTE Planning and Optimization., Monitoring and optimizing TAS, CFX and SBC performance of East Hub for Airtel Bharti, India Technical presentation and report writing and communication with customer for technical issues and clarifications Cloud anti affinity audit and correction for different VNFs Routing data base audit, modification suggestion, to improve customer perception Troubleshooting of SIP error, TAS Clear code analysis Periodic Node Audit to rule out discrepancy and take corrective actions Node Audit while taking handover from Project Day to day activity SD planning for TAS, CFX, DNS, SBC Planning for capacity expansion on SBC, MRF, TAS and other IMS network element. Review on current KPIs and improvement with customer and Internal Managements
• Nokia, April 2015- Nov 2017, Core Hub Planner, PS and CS Planning and Optimization., As PS and CS Core Planner: Core network planning and optimization for new CS/PS core nodes, expansions of Core nodes based on customer planning inputs Preparing network design document for 2G/3G PS & CS Core solution in consultation with Customer for all East Circles. Preparing high level design (HLD) and low-level design (LLD) document for any new node/feature implementation in network. Preparing source data (node specific detail planning) for any upcoming core node (e.g. SGSN, MME, GGSN etc). Preparing SADB for URL white listing in GGSN. Providing high level annual network projection (AOP planning) in terms of core nodes (MSS, MGW, HLR, STP, SGSN), BW, core location etc. for customers opex & capex planning. Providing quarter wise detail planning to customer along with MRN preparation. This includes detailed planning and dimensioning of the network elements: GGSN, SGSN, MME, MSS and HLR. Planning different connectivity for voice, data and signaling with New NSS nodes. Closely monitoring KPI and providing various optimization proposals to improve the same.
• Nokia, April 2008- Mar 2015, Core Circle Planner, PS and CS Planning and Optimization., Main task is to plan and optimize the NSS and MSS systems. This includes detailed planning and dimensioning of the network elements: MSS, MGW ,SGSN and HLR. Preparing Source Data for New NSS Nodes Planning different connectivity for voice and signaling with New NSS nodes. Helping in BOQ preparation for AOP Planning and preparing HLD, LLD to support implementation Monitoring, Analyzing and Maintaining KPIs Analyzing and Improving the CS& PS core KPI / QOS through corrective and preventive measures against low KPIs Signaling link, CGR utilization and Clear Code analysis and optimization, investigating the cause of the degradation / problems and give solutions to the related group Monitoring Utilizations in terms of BHCA, VLR, and Erlangs and planning expansion accordingly Monitoring different POIs in terms of voice and signaling and suggesting and coordinating with other operator for balancing/augmentation avoid overloading and network congestion Executing guidelines for network planning and creation of numbering, Routing, and signaling plan definition. Supporting feature implementation, analysis, data/parameters definition and network test supervision. Supporting for routing performance optimization in the following areas: failed call attempts, CPU load, circuit group and signaling links congestion. Developing network planning guidelines for projects purposes. Prepare network design architecture (signaling / traffic) for network deployment and re-deployment to support the projected subscriber base considering Handling planning / optimization / dimensioning tasks related to the core network for a traffic volume, the expected subscriber's growth, the MSC hardware plans and the forecast figures Preparation of Core MRN (Material Request Note) for core nodes Plan BSC re-homing for MSC’s in order to optimize the network Planning New SGSN based on throughput Utilization of network Preparing MRN for new SGSN and takes PO from customer Preparing Source Data for New SGSN in Network Support project team in implementation of SGSN Optimizing Gb over IP interface Planning BSC Re-homing in order to maintain SGSN utilization and CPU Load Supporting in feature in implementations
• Reliance communication., Switch Engineer, February 2007- March 2008., Planning, Optimization, O&M of Nokia Switch., As switch O&M Engineer for Huawei and Lucent Switches Operation and maintenance of Huawei CSOFT and MGW, Lucent 5ESS , Lucent “Executive Cellular Processor deployed in CDMA Network Operation and maintenance of Lucent “Flexent Mobility Server” and “Application Processor”. Involved in cell site data growth, applying new SU, into Huawei MSC as well as in Lucent 5ESS and ECP. Alarm management and troubleshooting of network related issues Handling of Customer Problems, Solving and analyzing different customer problem by studying ISUP and different User-Traces. Defining SS7 Signaling, augmenting E1s for POI in Both Huawei Switch and Lucent Switch Maintaining different SS7 signaling link with BSCs & POI. Carrying out network related administration activities like Charging files output backup, Exchange data backup on Optical disks & Magnetic tapes regularly Co-ordinate with NOC for all change notices, Faulty Hardware replacement, Raising RMA/SAP OGP. Ensured installation & commissioning of CSOFT (MSS) & MGW Ensured ODD implemented in CSOFT & MGW. Defining B Numbers in CSOFT according to ODD & Work order. Actively Participated in Lucent MSC up gradation from 570 to 2M BHCA Up-gradation
• Sasken Networks Engg. Ltd & Raj Office Solution (Off Roll for Sasken Networks Engg Ltd.), May 2005 to January 2007, Field Engineer, BSC Roll out and OMC-R, Performance analysis, health check, Traffic Report generation, monitoring & optimization of MSC/BSC Alarm monitoring & parameter verification for the healthy functioning of MSC. Taking Backup of MSC, Billing Storage Device and CDR. Creation and management of SS7 signaling Routine Network audit for BSC/TCU. Up gradations of network, Routine System Parameter Checks. Defining different radio parameters includes frequencies & channels from OMC-R Troubleshooting and systematic escalation of Network Alarms (BSC/TCU, BTS) locally and from OMC-R Commissioning of NORTEL BSCe3/TCU3e and Sun Solaris based OMC-R and RACE terminals locally. Software up gradation of BSC/TCU & BTS. Integration of BSC from NSS & BSS side, Creating A interface, Ater interface, Abis Interface and Agprs ,Site integration from OMC-R. Alarm handling, site up gradation-degradation & site integration, cell parameter definition. Preparation and Definition of cell data & changes in the network configuration as & when required from OMC-R Manage BTS Engineers to carry out BTS O&M activity.
• Katalax Pvt Ltd, July 2004 to Dec 2004, Engineer, Industrial Sensor Manufacturing, Designing of PCB boards for sensor manufacturing Co-ordination with Soldering technicians Report to quality assurance team