Dheerendra Kumar

SIG Combibloc: Customer Portal

• Developed complex custom objects and fields in Salesforce to meet customer requirements.
• Managed Salesforce data using tools like Data Loader for bulk import and export operations.
• Implemented translation of the complete application into 7 languages using custom labels.
• Utilized DevOps code repository for committing and merging code prior to deploying to productive system.
• Deployed changes between sandbox environments and productive system using Change Sets and Workbench.
• Prioritized work effectively and handled multiple competing demands.
• Implemented Salesforce Lightning components for a modern, responsive design.
• Conducted unit testing and participated in QA processes to ensure defect-free deployments.
• Monitored Salesforce platform limits and performed optimizations to ensure system performance.
• Wrote user manuals and other documentation for roll-out in customer training sessions.
• Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.