Seasoned RPA Expert experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.
Led Robotics Process Automation Programme across various clients/locations for Cozentus Technologies Pvt. Ltd.
Accountable for delivering Robotic Process Automations (RPA) using UIPath Technology to enable business teams to achieve efficiency, cost reduction, technology upgrades within committed timelines, with strong emphasis on collaboration and customer engagement
Successfully project managed critical and sustainable Robotic Process Automations, aiming to deliver value and customer delight across different verticals in Local Market Implemented process automations in Logistics and Supply Chain Management verticals with 100% adherence to security and data privacy
RPA Support Lead
DHL
Chennai
03.2014 - 03.2022
Developed robust RPA solutions within pre-defined timelines and scope constraints using tools like UiPath and MS-SQL. Monitored project progress of team members and helped resolve issues bottleneck.
Used JIRA to create and update user stories and track sprints. Also used ServiceNow as part of Delivery phase of RPA Life Cycle. it was used majorly as a Ticketing system and user feedback mechanism
Coordination with internal resources and third party providers to ensure smooth execution of project.
Responsibilities include leading teams, maintaining servers, supporting applications, closing tickets, etc.
End-to-end coordinating RPA projects including requirements
gathering, PDD (process definition document) preparation, SDD
(solution design document) preparation, design, object development and process testing.
Lead the Support Team which resolved closed to 100 change tickets in a span of 6 months. Was also involved in shift scheduling and leaves allotment
Developer
Mastek
Mumbai
01.2011 - 02.2012
End to End development of Web Application from Requirement gathering to System Study, design, coding, testing, documentation and report generation. Also provide end user training with client support and handling for Environment department of Government of Maharashtra.
Monitored project progress against planned deadlines for various tasks and took necessary steps to ensure on-time completion Time, cost and effort parameters. Supported more 150 websites and web applications for the Government of Maharashtra
Worked in production support team at client site. Developed an additional application for data migration from DB2 data to MS SQL data using XML and PHP. Responsible for maintaining 2 Linux servers, including handling client requests. Developed full web-application with other application by following waterfall model.
Software Engineer
Resorcetek
Mumbai
07.2009 - 11.2010
Gathered and analyzed business needs as basis for process automation implementation projects
Coordinated with clients and development team in development of web solutions
Ensured deliverables are completed per the project plan
Assured proper handover of work.
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Junior Programmer
Pi Techniques
Mumbai
07.2008 - 10.2008
Junior Developer
Pangea3 Legal Database Systems LLP
Mumbai
10.2007 - 06.2008
Education
Master of Computer Applications - Computer And Information Sciences
SIES College of Management Studies
Navi Mumbai
07.2007
Bachelor of Commerce - Accountancy And Management
SIES College of Commerce And Economics
Mumbai
05.2004
Skills
Around 12 years of SDLC, 5 years into Robotic Process Automation & 1 year in dot net technologies
Strong Hands-on Automation tools like UiPath, RoboCorp
Experience in identifying automation feasible processes for doing process assessments
Hands on preparing and solution designing, developing automation tasks for identified processes
Experience in analyzing business needs, gathering requirements, planning, organizing, documenting, and testing software applications
Comprehensive experience in developing Web applications using Microsoft Technologies
Hands on expertise on web server like IIS60 and Database like MS SQL Server 2019
Experienced with various MS Office suite like MS Word, MS Excel, and MS-PowerPoint
Hands on experience with agile (Scrum) software development, waterfall methodology and UML
Proficient in developing Use Case Diagrams, Flowchart Diagrams (sequence diagrams and activity diagrams) based on MS Visio
Experience in integration testing, system testing, user acceptance testing (UAT), regression testing, performance testing
Active involvement in all phases of SDLC such as Analysis, Design, Development, Integration, Implementation and Maintenance
Timeline
Deputy General Manager
Cozentus
06.2022 - 06.2023
RPA Support Lead
DHL
03.2014 - 03.2022
Developer
Mastek
01.2011 - 02.2012
Software Engineer
Resorcetek
07.2009 - 11.2010
Junior Programmer
Pi Techniques
07.2008 - 10.2008
Junior Developer
Pangea3 Legal Database Systems LLP
10.2007 - 06.2008
Master of Computer Applications - Computer And Information Sciences