Summary
Overview
Work History
Education
Skills
Hobbies And Interests
Certification
Accomplishments
Timeline
Generic
Dhiraj Anand

Dhiraj Anand

Noida

Summary

Goal-driven professional with 12+ Years of dynamic (IT+Telecom) experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Professional Consultant

Capgemini Technology Services
Noida
07.2021 - Current
  • Deployment and testing of SDM nodes ( SDL,PGW, HLR,HSS,EIR)
  • Developed and implemented project plans, strategies and methodologies to ensure successful completion of projects.
  • Provided technical direction and guidance to team members on best practices for implementing customer solutions.
  • Created detailed documentation for customer implementation projects, including system configuration specifications, user manuals and process flows.
  • Performed quality assurance testing during the implementation phase to ensure accuracy of deliverables.
  • Managed multiple customer implementations concurrently while meeting tight deadlines.
  • Facilitated communication between clients and internal teams throughout the entire project lifecycle from initiation through closure.

Manager of Operations , Telecom

Vodafone Idea Ltd
Pune,Hyderabad,Patna
02.2011 - 07.2021
  • Fault and performance management for NDS and SDM nodes
  • Reporting and fault clearance activity for SDM nodes
  • Also worked for BSC, BTS related issues and knowledge of related other telecom Teams
  • Automation of reports and processes for telecom nodes
  • Monitored performance metrics to identify areas of improvement.
  • Provided technical support for end users experiencing difficulty with applications or systems.
  • Health checkup and backup procedures implementation for nodes.
  • Worked on tool like WFM, Netact , HPSM.
  • Performed testing to determine functionality or optimization.
  • Timely resolution of issues in SDM nodes
  • Trace analysis, and fault and change management.

Education

Electronics and Communication (ECE) - Bachelor of Technology (B.Tech)

Graphic Era Institute of technology
06.2010

Skills

  • AWS
  • SDM
  • Nokia Telecom
  • Open stack
  • C
  • VMware
  • Linux
  • TemIP
  • Cloud
  • HPQC
  • CSS
  • WFM
  • HPSM
  • Failure Analysis
  • Change Management
  • Project Leadership
  • Project Analysis
  • Processes and Procedures
  • Issue Resolution
  • Project Management
  • Cloud Computing

Hobbies And Interests

 Play with numbers specially Prime number ( Mathematics) ,  Research paper , RSA

Certification

  • AWS Certified Cloud Practitione

Accomplishments

  • Two Research paper on Swarm optimization in IJPE and IEEE.

Timeline

Senior Professional Consultant

Capgemini Technology Services
07.2021 - Current

Manager of Operations , Telecom

Vodafone Idea Ltd
02.2011 - 07.2021

Electronics and Communication (ECE) - Bachelor of Technology (B.Tech)

Graphic Era Institute of technology

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Dhiraj Anand