Dhiraj Anand
Noida
Summary
Goal-driven professional with 12+ Years of dynamic (IT+Telecom) experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Professional Consultant
Capgemini Technology Services
Noida
07.2021 - Current
- Deployment and testing of SDM nodes ( SDL,PGW, HLR,HSS,EIR)
- Developed and implemented project plans, strategies and methodologies to ensure successful completion of projects.
- Provided technical direction and guidance to team members on best practices for implementing customer solutions.
- Created detailed documentation for customer implementation projects, including system configuration specifications, user manuals and process flows.
- Performed quality assurance testing during the implementation phase to ensure accuracy of deliverables.
- Managed multiple customer implementations concurrently while meeting tight deadlines.
- Facilitated communication between clients and internal teams throughout the entire project lifecycle from initiation through closure.
Manager of Operations , Telecom
Vodafone Idea Ltd
Pune,Hyderabad,Patna
02.2011 - 07.2021
- Fault and performance management for NDS and SDM nodes
- Reporting and fault clearance activity for SDM nodes
- Also worked for BSC, BTS related issues and knowledge of related other telecom Teams
- Automation of reports and processes for telecom nodes
- Monitored performance metrics to identify areas of improvement.
- Provided technical support for end users experiencing difficulty with applications or systems.
- Health checkup and backup procedures implementation for nodes.
- Worked on tool like WFM, Netact , HPSM.
- Performed testing to determine functionality or optimization.
- Timely resolution of issues in SDM nodes
- Trace analysis, and fault and change management.
Education
Electronics and Communication (ECE) - Bachelor of Technology (B.Tech)
Graphic Era Institute of technology
06.2010
Skills
- AWS
- SDM
- Nokia Telecom
- Open stack
- C
- VMware
- Linux
- TemIP
- Cloud
- HPQC
- CSS
- WFM
- HPSM
- Failure Analysis
- Change Management
- Project Leadership
- Project Analysis
- Processes and Procedures
- Issue Resolution
- Project Management
- Cloud Computing
Hobbies And Interests
Play with numbers specially Prime number ( Mathematics) , Research paper , RSA
Certification
- AWS Certified Cloud Practitione
Accomplishments
- Two Research paper on Swarm optimization in IJPE and IEEE.
Timeline
Senior Professional Consultant
Capgemini Technology Services
07.2021 - Current
Manager of Operations , Telecom
Vodafone Idea Ltd
02.2011 - 07.2021
Electronics and Communication (ECE) - Bachelor of Technology (B.Tech)
Graphic Era Institute of technology