Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies
Timeline
OperationsManager
Dhiraj Jha

Dhiraj Jha

Senior Software Engineer 1
Bangalore,Karnataka

Summary

Dynamic and solution-focused Senior Software Engineer with 11+ years of experience leading full-cycle software development projects across diverse technologies. Proven track record of architecting and delivering scalable, high-performance solutions. Adept at managing cross-functional teams, bridging the gap between technical and business stakeholders, and driving innovation in fast-paced environments. Recognized for problem-solving, driving efficiency, and consistently exceeding expectations.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Senior Software Engineer 1

Sophos
Bengaluru, Karnataka
07.2021 - Current
  • Led the design, development, and successful
    launch of the ZeroTouch (ZT) feature suite for
    Sophos Firewall, significantly boosting product
    adoption and customer satisfaction.
    •
    Took full ownership of Firewall Management
    Agents, ensuring seamless communication
    between on-premise devices and
    cloud-based firewall management platforms.
    •
    Consistently delivered rapid solutions to critical
    customer escalations, leading to an overall
    reduction in resolution times and increased
    client retention rates.
    •
    Contributed to the Firewall License
    Management project overhaul, streamlining
    processes and improving efficiency, resulting
    in enhanced operational performance.

Software Engineer III

Cisco Systems
Bangalore, Karnataka
05.2016 - 07.2021
  • Led the design and development of the Data
    Acquisition Layer for Cisco's flagship security
    product, the Next-Generation Firewall (NGFW).
    •
    Collaborated with global teams to implement
    and integrate new features, optimizing
    performance for Snort3 (IPS/IDS engine).
    •
    Managed critical performance and
    serviceability improvements, directly
    contributing to the enhancement of Cisco's
    •
    VPN and firewall solutions.
    Handled cross-functional stakeholder
    communications, ensuring alignment on key
    product goals and developments.

Software Engineer

Etrance Networks
Bangalore, Karnataka
09.2013 - 05.2016
  • Played a pivotal role in developing the SIP
    server for Tata Power SED's R&D defense
    project “IPVCS,” a private exchange system
    designed for defense applications.
    •
    Contributed to the "Secure Communication"
    project, implementing security protocols
    between servers and endpoints.
    •
    Enhanced encryption/decryption operations
    by optimizing the use of Freescale PowerPC
    processor crypto-engines.

Education

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
Kolkata, West Bengal
08.2009 - 06.2013

Skills

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Websites

Accomplishments

  • Recognized multiple times for resolving critical customer challenges under tight deadlines, ensuring continuous operational stability.
  • Successfully mentored junior engineers, fostering a culture of growth, collaboration, and technical excellence within development teams.
  • Delivered product demonstrations at industryleading events such as the India International Security Expo (IISE), elevating brand visibility and credibility.
  • Actively participated in field trials for defense solutions, contributing to the successful deployment of highly secure communication platforms.

Hobbies

  • Football
  • Cricket
  • Table Tennis

Timeline

Senior Software Engineer 1

Sophos
07.2021 - Current

Software Engineer III

Cisco Systems
05.2016 - 07.2021

Software Engineer

Etrance Networks
09.2013 - 05.2016

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
08.2009 - 06.2013

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Dhiraj JhaSenior Software Engineer 1