Dhiraj Jha
Senior Software Engineer 1
Bangalore,Karnataka
Summary
Dynamic and solution-focused Senior Software Engineer with 11+ years of experience leading full-cycle software development projects across diverse technologies. Proven track record of architecting and delivering scalable, high-performance solutions. Adept at managing cross-functional teams, bridging the gap between technical and business stakeholders, and driving innovation in fast-paced environments. Recognized for problem-solving, driving efficiency, and consistently exceeding expectations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Senior Software Engineer 1
Sophos
Bengaluru, Karnataka
07.2021 - Current
- Led the design, development, and successful
launch of the ZeroTouch (ZT) feature suite for
Sophos Firewall, significantly boosting product
adoption and customer satisfaction.
•
Took full ownership of Firewall Management
Agents, ensuring seamless communication
between on-premise devices and
cloud-based firewall management platforms.
•
Consistently delivered rapid solutions to critical
customer escalations, leading to an overall
reduction in resolution times and increased
client retention rates.
•
Contributed to the Firewall License
Management project overhaul, streamlining
processes and improving efficiency, resulting
in enhanced operational performance.
Software Engineer III
Cisco Systems
Bangalore, Karnataka
05.2016 - 07.2021
- Led the design and development of the Data
Acquisition Layer for Cisco's flagship security
product, the Next-Generation Firewall (NGFW).
•
Collaborated with global teams to implement
and integrate new features, optimizing
performance for Snort3 (IPS/IDS engine).
•
Managed critical performance and
serviceability improvements, directly
contributing to the enhancement of Cisco's
•
VPN and firewall solutions.
Handled cross-functional stakeholder
communications, ensuring alignment on key
product goals and developments.
Software Engineer
Etrance Networks
Bangalore, Karnataka
09.2013 - 05.2016
- Played a pivotal role in developing the SIP
server for Tata Power SED's R&D defense
project “IPVCS,” a private exchange system
designed for defense applications.
•
Contributed to the "Secure Communication"
project, implementing security protocols
between servers and endpoints.
•
Enhanced encryption/decryption operations
by optimizing the use of Freescale PowerPC
processor crypto-engines.
Education
Bachelor of Technology - Electronics And Communications Engineering
West Bengal University of Technology
Kolkata, West Bengal 08.2009 - 06.2013
Skills
C
Data Structure
Troubleshooting
Firewall, Firewall Management
TCP/IP, SSL, TLS, HTTPS, Networking, Security
Python, Perl, Shell Script, Java, Springboot
Accomplishments
- Recognized multiple times for resolving critical customer challenges under tight deadlines, ensuring continuous operational stability.
- Successfully mentored junior engineers, fostering a culture of growth, collaboration, and technical excellence within development teams.
- Delivered product demonstrations at industryleading events such as the India International Security Expo (IISE), elevating brand visibility and credibility.
- Actively participated in field trials for defense solutions, contributing to the successful deployment of highly secure communication platforms.
Hobbies
- Football
- Cricket
- Table Tennis
Timeline
Senior Software Engineer 1
Sophos
07.2021 - Current
Software Engineer III
Cisco Systems
05.2016 - 07.2021
Software Engineer
Etrance Networks
09.2013 - 05.2016
Bachelor of Technology - Electronics And Communications Engineering
West Bengal University of Technology
08.2009 - 06.2013