Dhiraj Kamble
Kolhapur
Summary
Proven leader in business relationship management and strategic planning, I excelled at IndusInd Bank by driving client satisfaction and retention, surpassing revenue targets by leveraging analytical thinking and problem-solving aptitude. Skilled in team building and risk mitigation, I consistently enhanced financial strategies, achieving significant portfolio growth and operational efficiency.
Overview
16
16
years of professional experience
Work History
Senior Relationship Manager
IndusInd Bank Ltd
Kolhapur/Sangli
12.2021 - Current
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities
- Managed diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning
- Streamlined processes for increased efficiency within team, resulting in improved response times to client inquiries and requests
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge
- Maintained up-to-date knowledge of industry trends, regulatory changes, and competitor offerings to provide informed advice to clients
- Demonstrated adaptability in responding to changes in client needs or market conditions, adjusting strategies as needed for continued success
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters
- Strengthened client relationships by consistently providing exceptional service and financial solutions tailored to their needs
- Increased portfolio growth by effectively identifying new business opportunities through market research and networking
- Participated in regular training sessions to continually improve skills related to client service, product offerings, sales techniques, and industry knowledge
- Worked closely with credit analysts to ensure timely and accurate processing of loan applications, maintaining client satisfaction throughout process
- Improved overall financial reporting by streamlining control processes and reporting structures
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data
Relationship Manager
HDFC Bank Ltd
Sangli/Ichalkaranji
09.2017 - 11.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Strengthened client relationships by actively listening to their needs, and providing tailored financial solutions.
- To Analysis of credit worthiness and stability of income of prospective Firm or borrower and conclusion of final decisions in bank given TAT for better customer service
- Maintain Housekeeping items in control along with proper control and management over month on month basis on all parameters like stock statement, renewals, insurance or any other special conditions mention at time of sanction proposal, etc
- To develop quality portfolio and monitor accountability of prospective customers
- Maintained good rating in Internal Audit of branch and focus on completion of compliance and audit queries raised
Relationship Manager
Axis Bank Ltd
Ratnagiri/Ichalkaranji
08.2012 - 09.2017
- Responsibility to manage the branch and branch agricultural advances portfolio
- To co-ordinate the sales activity in the prospective area and generate the prospective leads for the business
- Analysis of credit worthiness and stability of income of the prospective borrower and conclusion of final decisions in the given TAT
- Following the credit appraisal process as per bank norms and verification of the documents for the smooth functioning of the process
- To develop the quality portfolio and monitor the accountability of the prospective customers
- Maintain the delinquency of the branch with the permissible limit for the healthy portfolio and Focus on the recovery of the branch
Area Manager
Swadhaar Finserve Private Limited
Mumbai/Nashik
04.2009 - 07.2012
- Lead a team to achieve company goals and exceed targets consistently, fostering a positive work environment
- Transformed underperforming teams into productive, profitable teams
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
- Developed and implemented strategies to improve customer service and increase sales.
- Increased team productivity by streamlining processes and implementing more efficient systems
- Oversaw budget planning, strategy development, community outreach for organization
Education
PGDBM - Agri Business Management
VAMNICOM
Pune04.2009
Bachelor of Science - Agriculture
College of Agriculture Kolhapur, MPKV
Kolhapur05.2007
H S C - Science
Higher Secondary Education Board Kolhapur
Kolhapur05.2003
Skills
- Strategic Planning
- Problem Solving
- Teamwork and Collaboration
- Planning and Coordination
- Analytical Thinking
- Trends analysis
- Prioritizing and Planning
- Team Building Leadership
- Time Management Abilities
- Multitasking
- Decision Making
Hobbies and Interests
- Travel
- Reading Books
- Cooking
Personal Information
- Date of Birth: 07/27/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Relationship Manager
IndusInd Bank Ltd
12.2021 - Current
Relationship Manager
HDFC Bank Ltd
09.2017 - 11.2021
Relationship Manager
Axis Bank Ltd
08.2012 - 09.2017
Area Manager
Swadhaar Finserve Private Limited
04.2009 - 07.2012
PGDBM - Agri Business Management
VAMNICOM
Bachelor of Science - Agriculture
College of Agriculture Kolhapur, MPKV
H S C - Science
Higher Secondary Education Board Kolhapur
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