Summary
Overview
Work History
Education
Skills
Timeline
Generic
DHIRAJ KHANCHANDANI

DHIRAJ KHANCHANDANI

Ulhasnagar

Summary

Motivated business professional with 9 years of entrepreneurial experience, constantly seeking opportunities to upgrade skills. Dedicated and confident in generating captivating ideas for unforgettable marketing campaigns.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Business Owner

Hotzpot Shirts
8 2020 - Current
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
  • Managed purchasing, marketing, and customer accounts efficiently.
  • Responsible for customer billing and settling payment disputes.
  • Responding to email and social media inquiries.
  • Established strong customer relationships through excellent communication and attentive service.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.

Restaurant Owner

Trupti Garden
06.2015 - 07.2020
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, monitored food quality, and service performance.
  • Worked with the marketing team on a campaign to increase guest bookings.
  • Handled in-person guest complaints.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Bachelor of Science in Hospitality Management -

Rizvi College of Hotel and Tourism Management
06.2011 - 04.2014

HSC - undefined

R.K Talreja College
06.2010 - 02.2011

SSC - undefined

P.M.M Inner Wheel School
06.2008 - 03.2009

Skills

    Customer Service

    Business Planning

    Staff Management

    Financial Management

    Quality Assurance

Timeline

Restaurant Owner

Trupti Garden
06.2015 - 07.2020

Bachelor of Science in Hospitality Management -

Rizvi College of Hotel and Tourism Management
06.2011 - 04.2014

HSC - undefined

R.K Talreja College
06.2010 - 02.2011

SSC - undefined

P.M.M Inner Wheel School
06.2008 - 03.2009

Business Owner

Hotzpot Shirts
8 2020 - Current

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