Dhiraj Kumar
Bengaluru,Karnatka
Summary
Results-driven ERP and Manufacturing IT Leader with over 12 years of experience in spearheading large-scale ERP implementations including SAP S/4 HANA, Microsoft Dynamics 365 F&O, and BAAN. Skilled in MES rollouts, IT infrastructure management, and business process reengineering within the manufacturing sector. Recognized for expertise in driving digital transformation, architecting enterprise systems, negotiating with vendors, and aligning cross-functional teams for success. Proven track record in ERP lifecycle management, data migration, middleware integrations, and consistently delivering technology ROI.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
GENERAL MANAGER - INFORMATION TECHNOLOGY
Zetwerk Manufacturing Businesses Private Limited
Bengaluru
11.2024 - Current
- Leading end-to-end ERP transformation strategy across Smile Electronics, Zettown, and Winsharp under Zetwerk Group.
- Completed SAP S/4 HANA, MSD evaluation and vendor negotiations; aligned ERP platform selection with business strategy.
- Spearheading SAP, MES & middleware integrations across SMT lines for high-volume electronics production.
- Developed MES middleware architecture with 20+ modules for Boat and other customer-specific requirements.
- Delivered domain migration and cloud infra consolidation with Google Workspace integration across acquired companies.
- Leading vendor engagement, cost control measures, AMS contract optimization, and ERP in-house resource development.
- Aligning ERP & MES processes with Quality, Finance, SCM, and Manufacturing KPIs to ensure system stability and business alignment.
- Driving ERP data migration, MDM activities, and ERP governance processes across multiple entities.
- Reporting directly to CXO leadership for ERP roadmap, IT budgeting, and long-term technology strategy.
HEAD - INFORMATION TECHNOLOGY
Neolync Solutions Pvt. Ltd.
Tirupati
06.2019 - 11.2024
- Led full-fledged SAP S/4 HANA (RISE Model) implementation for Finance, MM, PP, Sales, Procurement, and Inventory modules.
- Implemented MES across 10+ manufacturing and contract sites with integration into SAP ERP and test stations.
- Designed and built middleware platforms to connect MES with automated test tools, ensuring real-time production traceability.
- Managed ERP budgeting, ROI analysis, vendor SLA management, cost containment, and IT governance processes.
- Defined IT SOPs, DRP, cybersecurity protocols, and compliance structures aligning with industry best practices.
- Led digital platform deployment for ecommerce, telecom, customer service, and manufacturing operations support.
PROGRAM ANALYST
Flextronics Technology India Pvt. Ltd.
Noida
11.2018 - 05.2019
- Supported ERP systems within manufacturing, logistics, and SCM verticals.
- Delivered MIS reporting, analytics, and ERP process optimizations.
BUSINESS ANALYST
Motorola Mobility India Pvt. Ltd.
Gurugram
08.2017 - 11.2018
- Analyzed ERP data, coordinated cross-functional projects, and identified process improvement opportunities.
MIS MANAGER
Sodexo Facilities Management India Pvt. Ltd.
Gurugram
02.2017 - 08.2017
- Delivered MIS reporting automation and data analysis to improve business decision-making.
DATA ANALYST
Motorola Mobility India Pvt. Ltd.
Gurugram
01.2016 - 01.2017
- Provided operational ERP & data analytics support for business intelligence teams.
MIS EXECUTIVE
Jabong
Gurugram
08.2014 - 01.2016
- Developed MIS reports, ERP data extracts, and business dashboards.
SENIOR MIS EXECUTIVE
Aegis Ltd.
Noida
02.2013 - 08.2014
- Delivered service MIS analytics supporting business operations.
Education
B.Sc.(IT) - IT
Kuvempu University
New Delhi 01.2009 - 01.2013
Higher Diploma in Software Engineering -
NIIT
Patna11.2010
Skills
- ERP Implementation
- IT Infrastructure & Cloud Management
- Business Process Innovation & Automation
- IT Strategy, Budgeting & Cost Optimization
- Cross Functional ERP Coordination
- ERP Vendor Evaluation & Contract Negotiation
- ERP Business Process Mapping
- ERP Data Migration & Master Data Management
- Middleware Development & Test Tool Integration
- Manufacturing IT integration
- MES Deployment & Integration
- ERP Implementation
Websites
Accomplishments
- Successfully led multiple ERP platform evaluations, selection processes, and vendor negotiations.
- Delivered SAP S/4 HANA and MES implementations across 10+ manufacturing units.
- Built complex middleware connecting test tools, MES, and ERP seamlessly.
- Designed centralized ERP master data governance and cross-entity data integration.
- Reduced ERP operational costs via resource restructuring and vendor SLA renegotiation.
- Provided ERP process stability aligning with Finance, SCM, Production, and Quality operations.
Personal Information
- Date of Birth: 09/01/91
- Nationality: Indian
- Marital Status: Married
Timeline
GENERAL MANAGER - INFORMATION TECHNOLOGY
Zetwerk Manufacturing Businesses Private Limited
11.2024 - Current
HEAD - INFORMATION TECHNOLOGY
Neolync Solutions Pvt. Ltd.
06.2019 - 11.2024
PROGRAM ANALYST
Flextronics Technology India Pvt. Ltd.
11.2018 - 05.2019
BUSINESS ANALYST
Motorola Mobility India Pvt. Ltd.
08.2017 - 11.2018
MIS MANAGER
Sodexo Facilities Management India Pvt. Ltd.
02.2017 - 08.2017
DATA ANALYST
Motorola Mobility India Pvt. Ltd.
01.2016 - 01.2017
MIS EXECUTIVE
Jabong
08.2014 - 01.2016
SENIOR MIS EXECUTIVE
Aegis Ltd.
02.2013 - 08.2014
B.Sc.(IT) - IT
Kuvempu University
01.2009 - 01.2013
Higher Diploma in Software Engineering -
NIIT
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