DHIRAJ KUMAR
Darbhanga
Summary
bank tellerExperienced sales coordinator and former Bank Teller with a proven track record in customer relationship management and financial analysis. Demonstrated expertise in managing customer inquiries, maintaining accurate records, and preparing detailed sales reports. Skilled in team collaboration, consultative selling, and financial statement preparation. Adept at aligning promotional materials with sales strategies to enhance revenue growth. Career goal: to leverage analytical skills and sales acumen to drive business success in a dynamic environment.
Overview
1
1
year of professional experience
Work History
Sales Coordinator
TELE PERFORMANCE
Noida
06.2025 - 10.2025
- Managed customer inquiries and provided timely responses to enhance satisfaction.
- Maintained accurate records of customer interactions and transactions for tracking.
- Collaborated with marketing to align promotional materials with sales strategies.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Bank Teller
Union Bank of India
Darbhanga
06.2024 - 05.2025
- Executed daily cash handling procedures with attention to detail.
- Supported branch operations by managing schedules and workflow tasks.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Completed research to thoroughly understand client requirements.
- Managed cash transactions and maintained accurate records daily.
Education
Masters - International Accounting & Finance: Management
O P JINDAL GLOBAL UNIVERSITY
Sonipath, Haryana10.2025
Bachelor of Commerce - Account and Finance
Lalit Narayan Mithila University
DARBHANGA01.2024
Intermediate - Commerce
BSEB
Patna01.2021
MATRICULATION -
C K N HIGH SCHOOL
DARBHANGA01.2019
Skills
- Financial statement preparation
- Customer relationship management
- Sales reporting
- Team collaboration
- Relationship building
- Consultative and relationship selling
- Sales team supervision
- Financial analysis
- Excel financial modeling
- Data visualizations
Languages
Hindi
English (write and speak)
Hobbies and Interests
- Listening to music
- Traveling
Timeline
Sales Coordinator
TELE PERFORMANCE
06.2025 - 10.2025
Bank Teller
Union Bank of India
06.2024 - 05.2025
Masters - International Accounting & Finance: Management
O P JINDAL GLOBAL UNIVERSITY
Bachelor of Commerce - Account and Finance
Lalit Narayan Mithila University
Intermediate - Commerce
BSEB
MATRICULATION -
C K N HIGH SCHOOL