Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Dhiraj Mishra

Dhiraj Mishra

Mumbai

Summary

As a Security Officer, my objective is to utilize my experience in securing the safety of individuals and property. I aim to bring my expertise in identifying and mitigating security risks to the table, while also being an Effective communicator and problem-solver. I am committed to maintaining a safe and secure environment for all those who I am entrusted to protect.

Overview

12
12
years of professional experience

Work History

Security Officer

Stealth Management Solutions Pvt. Ltd (Inorbit )
Mumbai
01.2023 - Current
  • Patrol the mall premises to prevent theft, vandalism, and other criminal activities.
  • Monitor CCTV footage, and respond to alarms or suspicious activities.
  • Assist with crowd control during large events, or peak shopping times.
  • Coordinate with local law enforcement and emergency services as needed.
  • Provide assistance and information to shoppers while ensuring a safe environment.
  • Conducted security checks at building entrances, screening visitors for prohibited items, and granting authorized access.
  • Managed crowd control at events, maintaining order, and preventing disturbances or unsafe conditions.
  • Customer handling on the floor and solving their grievances, if any.
  • Incident report preparation, tracking, and closer.
  • Training based on takeaways.
  • Handing 55 headcount, including 4 supervisors and support.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Assistant Security Officer

Investigation Bureau of India (Teleperformance)
Mumbai
01.2021 - 01.2023
  • Conducted regular security patrols, ensuring the safety of personnel and assets, and identifying and addressing potential security risks.
  • Developed and implemented security procedures, including emergency response plans, access control protocols, and incident reporting, to maintain a secure environment.
  • Trained and supervised security personnel, providing clear guidance on job duties and expectations, and promoting a culture of professionalism and accountability.
  • Collaborated with external stakeholders, including law enforcement, and emergency services, to coordinate security measures, and respond to incidents in a timely and effective manner.
  • Monitored the key control access system to prevent unauthorized entry to the building.
  • Oversaw parking surveillance to support designated parking areas, and minimize suspicious activity.
  • Monitored and authorized entrance and departure of vehicles
  • Book the Company Guest House for External Clients and Process Rent for The same
  • Book Meeting Room For all Departments and Manage Materials for Meetings
  • Respond to Email Enquiries From The General Public
  • Checked and verified photo identification prior to granting facility access.
  • Investigated, prepared and submitted incident reports
  • Verify all type of facility attendance
  • Handle all types of internal and external audits.
  • Provide all types of evidence required in audit
  • Help BCM team to conduct mock drills
  • Managing all types of local government authorities.
  • Create regular reports for senior leadership related to security statuses or threats, and updates to public safety information.
  • Ensure 24/7 oversight of the Security Operations Center, including emergency notifications and response as needed.
  • Review incident reports and security breaches
  • Perform internal investigations when necessary, and resolve security incidents and potential criminal acts when possible.
  • Analyze data to form proposals for continual security improvements (e.g
  • Implementation of new technology and physical security modifications.
  • Provide coordination and direction in the design review, specifications, and scheduling of security-related construction projects and systems.
  • Safeguarding and safety of employees within the premises.
  • Verify all types of security equipment testing reports (e.g.,
  • Fm200, Vesda, WLD, access system, and more...
  • Handing 110 headcount, including 7 supervisors, 8 BMS operators, and support.

BMS Operator

Ezone Security Solutions India Pvt Ltd(Serco)
Mumbai
01.2013 - 12.2020
  • Follow up with vendors for periodic maintenance as per AMC and SOP
  • Ensure complete surveillance and detection of security gaps
  • Install security systems before timelines
  • Manage data centers from a security perspective periodically test all electronic systems
  • Safeguard and ensure the safety of employees within premises
  • Roster housekeeping and security staff
  • Send daily denial exception mail to respective departments/processes
  • Reconcile physical access IDs monthly
  • Weekly testing all types of security equipment's
  • Respond all types of mail query by ops and support team
  • We do Daily Floor walk and check all types of security equipment
  • If any new joining the company we provide id card with 24 hours
  • Response of physical id card activation and deactivation
  • Managing CCTV Camera

Education

B.com -

Mumbai University
Mumbai
03.2018

Skills

  • SURVEILLANCE
  • SAFETY AND SECURITY
  • Radio communication proficiency
  • Health and safety regulations
  • Crime prevention

Personal Information

  • Date of birth: 08/29/93
  • Nationality: Indian

Timeline

Security Officer

Stealth Management Solutions Pvt. Ltd (Inorbit )
01.2023 - Current

Assistant Security Officer

Investigation Bureau of India (Teleperformance)
01.2021 - 01.2023

BMS Operator

Ezone Security Solutions India Pvt Ltd(Serco)
01.2013 - 12.2020

B.com -

Mumbai University

Similar Profiles

CREATE PROFILE
Dhiraj Mishra