Dhiraj Patil
Kolhapur
Summary
Result -oriented scrum master with over 5+ years of handson-experience specializing in leading both co-located and offshore teams. Proven track record of successfully navigating fast paced, versatile and evolving projects to successful adoption. A passionate and dynamic professional who is committed to driving value and fostering a culture of continuous improvement. Demonstrated ability to coach, train and mentor teams and organizations, elevating them to higher levels of maturity. Seeking the role of scrum master to leverage my expertise in facilitating Agile Frameworks and fostering collaborative, self-managed and highperforming teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scrum Master Cum Software Support Engineer
3I Infotech
03.2022 - Current
- Assignments of tickets to team members on the basis of priority
- Facilitated all scrum events (ceremonies): Backlog Refinement, sprint Planning, Daily Scrum, Sprint Review/Demo and Sprint Retrospective
- Practical experience in scrum environment and working with distributed / offshore teams
- Facilitated collaboration between Product owner, tech lead and development team, managing teams dynamics to promote a productive environment
- Facilitate Agile Project Management Processes
- Tracked Project progress by using metrics like burndown/up charts, velocity, capacity
- Planned and facilitated team activities for the PI Planning events
- Exposed impediments and coached the team on removing them and ensured core Agile Principles were being practiced
- Served the teams in scrum environment and ensured the core Agile Principle regarding collaboration, prioritization, visibility and team accountability are being followed
- Co-ordinated with the teams to ensure that the Software is properly configured and deployed, monitoring performance metrics and adjusting the process as needed to address performance issues
- Working with the team to define new user stories and tasks, updating sprint planning and coordinating with stakeholders who may have specific related requirements
Scrum Master
S2 Infotech
10.2019 - 12.2021
- Monitoring Mahanet Project at block level
- Worked closely with product owners to streamline the product backlog, arrange user stories by priority and establish acceptance criteria aligned with sprint objectives
- Implemented the scrum framework and Agile methodologies to enhance team productivity and streamline the delivery of products
- Assess client requirements and formulate effective strategies to address those needs in a timely manner
- Guided teams through embracing Scrum and Agile principles and values, aiding their shift towards an Agile mindset, which led to enhanced transparency, greater stakeholder involvement and improved team productivity
- Guided Conversations, made decisions, resolved conflicts and ensured the achievement of committed work objectives
- Facilitated Survey for LAN and other infrastructure at block level
- Communicating with different teams according to an issue
- Facilitated Scrum ceremonies (Sprint Planning, Sprint Review / Demo, Sprint retrospective)
- Successfully identified gaps in the team's effort and performance and developed improvement plans and strategies
- Served as a servant leader, enabling team members to assume responsibility for their tasks and work collaboratively towards shared objectives
- Held training sessions to enhance the teams knowledge of Agile and scrum methodologies
- Created and examined reports to monitor team performance
Network Support Engineer
S2 Infotech
09.2017 - 09.2019
- Generating regular alerts and troubleshooting in coordination with telecom service providers
- Ensuring block level issues to be resolved in 2 working days
- Communicating with different teams according to an issue
- Configured and supported multiple remote site installations
- Responded to inquires from clients to provide technical assistance and support
- Deployed hardware and software to fulfil user requests
Education
Bachelor of Engineering - Computer Science & Engineering
Shivaji University
Kolhapur, Maharashtra, IndiaSkills
- Conflict Management
- Creative Thinking
- Analytical Skills
- Problem-Solving
- Client Relations Management
- Team Building
- Continuous Improvement
- Stakeholder Management
- Collaboration
- Servant Leadership
Certification
- Certified Scrum Master
- Amazon Web Services (AWS) Solution Architect by TECHNOGEEKS- Training Institute, Pune
Technical Skills and Tools
- Use of Agile Framework such as Scrum.
- Agile Project Management, Requirement Analysis, Iteration / Sprint, Planning and Facilitating meetings, communication and collaboration, Stakeholder management, Excellent leadership skills.
- Jira (Project Management Tool.)
- Other tools: Microsoft Office (Word, Excel, Outlook), Microsoft Teams, Web-ex, Zoom, Remote Desktop Connection, TeamViewer, Windows operating systems (XP/7/10)
Languages
English
Advanced
C1
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
Scrum Master Cum Software Support Engineer
3I Infotech
03.2022 - Current
Scrum Master
S2 Infotech
10.2019 - 12.2021
Network Support Engineer
S2 Infotech
09.2017 - 09.2019
Bachelor of Engineering - Computer Science & Engineering
Shivaji University