Dhiraj Ram
Assistant Manager
Pune,MH
Summary
A highly skilled finance and accounting professional with over 4 years of experience, specializing in Quality Assurance across diverse financial products Known for a meticulous approach to quality assurance and a deep understanding of finance processes and best practices. Passionate about leveraging expertise in finance to contribute to organizational success and streamline operations.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Manager
Bajaj Finance Limited
2024.07 - Current
- An accomplished finance professional with extensive expertise in quality assurance and product development. Successfully oversaw the post-disbursement QA process, ensuring adherence to financial regulations and optimizing portfolio performance. Played a pivotal role in the development and launch of the Auto Lease product, contributing to its successful market entry and customer acquisition.
- Proven ability to manage complex transitions, as demonstrated by the seamless migration of Bajaj Auto Finance FMS to Bajaj Finance. Skilled in leveraging advanced technologies, including Blockchain, Generative AI, OCR and Power BI, to enhance quality assurance automation and streamline financial processes. Adept at driving innovation and maintaining compliance while delivering exceptional results.
Senior Executive
Bajaj Finance Limited
2022.11 - 2024.07
- An experienced finance professional with a strong track record in quality control and compliance for SME Secured, SME Unsecured, and SME Wheels products. Skilled in conducting post-login quality control operations to ensure adherence to all criteria and minimizing operational errors. Expertise in analyzing QA processes, gathering data from diverse sources, and delivering insightful analysis to enhance efficiency.
- Proficient in monitoring SME payout processes to prevent audit queries, ensuring secure digital storage of customer documents, and reconciling disbursement reports for financial products. Adept at maintaining critical metrics for branch support teams and creating comprehensive dashboards to support decision-making. Recognized for attention to detail and commitment to operational excellence in finance.
Operation Associate
Team Lease
2021.11 - 2022.11
- Project - Bajaj Finance Limited (Branch Support Team)
- A detail-oriented finance professional with extensive experience in managing and improving operational processes. Demonstrated expertise in preparing PAN India hold clearance reports and tracking physical file inward status to ensure seamless operations.
- Skilled in resolving QA-related errors in SME processes by effectively handling Central Operations (OPS) queries.
- Proficient in conducting product quality checks at multiple stages, generating efficiency reports, and driving process improvements. Well-versed in utilizing BFL applications to enhance efficiency and support operational excellence.
- Recognized for a commitment to quality, precision, and continuous improvement in the finance domain.
Executive
Iron Mountain India Pvt Ltd.
2020.09 - 2021.11
- Project - Bajaj Finance Limited (Data Entry Project)
- An organized and proactive finance professional with extensive experience in managing daily inward and outward operations. Skilled in handling daily inward and 'yet to be received' reports, as well as tracking physical files and mandates based on the BDR report. Demonstrates expertise in retrieving critical documents, including insurance, Mandate, and SPDC, while ensuring accurate and efficient processing.
- Proficient in preparing and publishing comprehensive daily reports on Inward, Outward, and 'Yet to Received' files for branch updates. Adept at addressing and resolving branch mail inquiries regarding file receivables and pending files. Recognized for strong attention to detail, effective communication, and a commitment to maintaining operational excellence.
Education
Master of Business Administration - Financial Management & Human Resources Management
Swami Vivekanand Subharti University
Meerut, UP 2023.06 - 2025.03
Bachelor of Commerce - Taxation & Cost Accounting
B.J.S. College
Pune, Maharashtra 2017.04 - 2020.04
Higher Secondary Certificate (HSC) - Science (PCMB)
B.J.S. Jr. College
Pune, Maharashtra 2015.04 - 2017.02
Skills
Financial quality control
Experienced with MS Office applications
Salesforce platform expertise
Experience with financial applications
Compliance risk management
Data-driven decision making
Performance reporting
Strategic issue analysis
Problem-solving skills
Timeline
Assistant Manager
Bajaj Finance Limited
2024.07 - Current
Master of Business Administration - Financial Management & Human Resources Management
Swami Vivekanand Subharti University
2023.06 - 2025.03
Senior Executive
Bajaj Finance Limited
2022.11 - 2024.07
Operation Associate
Team Lease
2021.11 - 2022.11
Executive
Iron Mountain India Pvt Ltd.
2020.09 - 2021.11
Bachelor of Commerce - Taxation & Cost Accounting
B.J.S. College
2017.04 - 2020.04
Higher Secondary Certificate (HSC) - Science (PCMB)
B.J.S. Jr. College
2015.04 - 2017.02