Summary

Overview

Work History

Education

Skills

Languages

Communication Address

Email Address

Trainings And Learnings

Area Of Work

Personal Information

Disclaimer

Timeline

Dhiraj Saundankar

Summary

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

9

9

years of professional experience

Work History

Computer Hardware & Networking

Nimbus System

Desktop Support Engg

Minitek Systems Pvt Ltd

07.2014 - Current

Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Troubleshot potential problems and eliminated before issues escalated or cascaded.
Documented and updated known fixes in knowledge base for future reference.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Walked individuals through basic troubleshooting tasks.
Explained technical information in clear terms to promote better understanding for non-technical users.
Provided authorized users with technical support and advice regarding proper use and functionality of equipment.
Configured and installed computer systems for other sub-organizations.
Suggested software and hardware modifications to reduce lag time and improve overall speed.
Created user accounts and assigned permissions.
Installed and configured operating systems and applications.
Installed, configured and maintained computer systems and network connections.

Education

B.A. (Bachelor of Arts) -

Pune University

01.2016

HSC (Bachelor of Arts) -

Loknete Vyankatroa Hire Collage

01.2012

S.S.C. -

Madhyamik va Uuch Madhyamik Vidyalay

01.2008

Skills

Windows 7-10-11 installation
Ms outlook config, Router/Ap installation
Assembling pc, fault finding,Laptop Screen, keyboard replacement
Cctv installation
Crimping, croming, punching

Learning Ability, Positive attitude, Smart Working, Honest
Technical Troubleshooting
User Support
Hardware Installation
Technical Support

Languages

English, Marathi, Hindi

Communication Address

Flat No.A-12, Super town building, Ambad, Maharashtra, 422010

Email Address

Dhiraj0402@gmail.com

Trainings And Learnings

Maharashtra State Certificate in Information Technology (MSCIT)
Cisco Certified Network Administrator (CCNA)
IT Help Desk Professional (Udemy)
Linux For Beginners Course (udemy)
Got certificate of appreciation in Blue Cross Laboratories making quality Quiz Competition

Area Of Work

Laptop Repairing
Software & Hardware Installation
Router Installation
LAN Crimping, Corming, Punching
Server Rack installation in bluecross
85 Desktops and laptops handle in AMC over 6 years
6u rack installation crimping punching
SAP bill booking for accounts in bluecross
Domin user creation and deletion
Restrospect backup software installation
Server backup software installation
Antivirus Updation
Canon Printer Teflon and pressure roller replace
Camera Backup Status Check And Reporting to Head Of EDP
Cctv Switch Installation
Cctv Camera Configuration
Wireless AP installation
Laptop And Desktop SSD installation with Caddy
Network Diagram For CCTV And Local Area Network
Windows 11 Installation

Personal Information

Gender: Male
Marital Status: Married
Date of Birth: 02/04/89

Disclaimer

I hereby declare that all the information furnished in this application is complete and correct to the best of my knowledge and belief.

Timeline

Desktop Support Engg

Minitek Systems Pvt Ltd

07.2014 - Current

Computer Hardware & Networking

Nimbus System

B.A. (Bachelor of Arts) -

Pune University

HSC (Bachelor of Arts) -

Loknete Vyankatroa Hire Collage

S.S.C. -

Madhyamik va Uuch Madhyamik Vidyalay