DHIRAJ S. KUMAR
Bengaluru
Summary
Dynamic Technical Writer with extensive experience at HCL Technologies, specializing in single source publishing and instructional design. Proven ability to create user-friendly documentation while adhering to S1000D standards. Adept at collaborating with SMEs and engineers, ensuring clarity and precision in all deliverables. Committed to meeting deadlines and enhancing user comprehension.
Overview
17
17
years of professional experience
Work History
Deputy Manager
Innova Solutions
11.2022 - 12.2025
- As a Technical writer, performed various roles such as Identification of needs, audience(s), scope; document planning, Research & content development, Review and revision, Delivery / production; Evaluation /feedback and Disposition of documents.
- I work for information technology ’s system description and user guides.
- Responsible for creating and rewrite contents as per the life cycle management, DRS, and client’s guidelines.
- Write structured contents that maximize comprehension and ease of use without loss of precision.
- Follow up with life cycle methodology (Agile model) and CMS.
- Participate in multiple projects concurrently and follow the deadlines.
- Creation of Admin Guides, installation guides, configuration guides, User guides, Release Notes, Software Install Instructions, Error codes and online help contents.
- Worked on graphics, flow charts and training material creation.
- Worked self-responsibly in the assigned chapter and coordination of necessary work to fulfill the job.
- Analysis of the source materials in conformity to the commissioning of the Work order.
- Interact with SMEs and engineers to perform comprehensive analysis.
- Self-review and peers review of authoring through checklist.
- Assure planned workflow development cycle (Waterfall model) of work order in conformity to customer standards.
- Responsible for the complete feedback of effectuated commissioning in the work order.
- Having B1 Visa for US valid till 2028.
Technical Lead
Taal Tech
02.2022 - 11.2022
- As a Technical writer, he performed various roles such as Identification of needs, audience(s), scope; document planning, Research & content development, Review and revision, Delivery / production; Evaluation /feedback and Disposition of documents.
- Working for Telecommunication software’s and computerized component’s system description and user guides.
- Responsible for creating and rewrite contents as per the life cycle management, DRS, and client’s guidelines.
- Analysis of source data material with engineering documents, rough contents, and SME’s point of view.
- Write structured contents that maximize comprehension and ease of use without loss of precision.
- Follow up with life cycle methodology (Agile model) and CMS.
- Participate in multiple projects concurrently and follow the deadlines.
- Creation of Admin Guides, installation guides, configuration guides, User guides, Release Notes, Software Install Instructions, Error codes and online help contents.
- Worked on graphics, flow charts and training material creation.
- Worked self-responsible in the assigned chapter and coordination of necessary works to fulfill the job.
- Analysis of the source materials in conformity to the commissioning of the Work order.
- Interact with SMEs and engineers to perform comprehensive analysis.
- Self-review and peers review of authoring through checklist.
- If necessary, commissioning of illustration orders with regarding the customer guide lines and company quality standards.
- Assure planned workflow development cycle (Waterfall model) of work order in conformity to customer standards.
- Immediate work on changes/ corrections requested by the customer.
- Responsible for the complete feedback of effectuated commissioning in the work order.
- Allocate the work to the Author and perform the quality check work performed by the Author.
- To maintain the customer target date and deadline.
Technical Lead
CYIENT LTD
06.2018 - 02.2022
- As a Technical writer, he performed various roles such as Identification of needs, audience(s), scope; document planning, Research & content development, Review and revision, Delivery / production; Evaluation /feedback and Disposition of documents.
- Working for Telecommunication software’s and computerized component’s system description and user guides.
- Analysis of source data material with engineering documents, rough contents, and SME’s point of view.
- Write structured contents that maximize comprehension and ease of use without loss of precision.
- Follow up with life cycle methodology (Agile model) and CMS.
- Participate in multiple projects concurrently and follow the deadlines.
- Creation of Admin Guides, installation guides, configuration guides, User guides, Release Notes, Software Install Instructions, Error codes and online help contents.
- Worked on graphics, flow charts and training material creation.
- Worked self-responsible in the assigned chapter and coordination of necessary works to fulfill the job.
- Analysis of the source materials in conformity to the commissioning of the Work order.
- Interact with SMEs and engineers to perform comprehensive analysis.
- Self-review and peers review of authoring through checklist.
- If necessary, commissioning illustration orders with regard to the customer guidelines and company quality standards.
- Assure planned workflow development cycle (Waterfall model) of work order in conformity to customer standards.
- Immediate work on changes/ corrections requested by the customer.
- Responsible for the complete feedback of effectuated commissioning in the work order.
- Allocate the work to the Author and perform the quality check work performed by the Author.
- To maintain the customer target date and deadline.
- Created the project dashboard for different stake holders.
- Created a dashboard for team members for analysis of the workload of each team member.
- Created a dashboard for quality system to measure the quality matrix.
- Created monthly PPT for project managers for different domains (Aero, industrial, medical, etc.).
- Created quarterly meetings PPT for different stake holders.
Senior Technical Writer
HCL Technologies LTD
07.2017 - 06.2018
- Conducted needs assessment and audience analysis to define project scope.
- Developed and revised documents ensuring adherence to client guidelines and lifecycle management.
- Created user guides, admin guides, installation guides, and online help content.
- Collaborated with SMEs and engineers for comprehensive analysis of technical content.
- Executed structured content writing to enhance clarity and usability without compromising accuracy.
- Managed multiple projects concurrently, adhering to agile methodologies and deadlines.
- Produced graphics, flowcharts, and training materials to support documentation efforts.
- Coordinated workflow development cycles in accordance with customer standards.
Technical Author
Cades Studec Technologies India
10.2008 - 04.2017
- Performed comprehensive needs analysis and document planning for aerospace technical publications.
- Developed structured content using DTD and XML to ensure consistency across S1000D standards.
- Created clear, precise documentation maximizing user comprehension for avionics software systems.
- Coordinated with SMEs to analyze source data and align with engineering documents.
- Crafted installation, configuration, and admin guides to meet client guidelines and lifecycle management.
- Utilized graphics and flowcharts for enhanced training materials and online help content.
- Executed self and peer reviews through checklists to maintain high-quality authoring standards.
- Implemented Agile, DDLC, and Waterfall methodologies to deliver projects on time.
Education
B. TECH - AERONAUTICAL (MECHANICAL)
VSM AEROSPACE
Udaipur01-2008
HSC - PCMB
K. PUTTSWAMY COLLOGE
Karnataka01-2004
SSC - Science
MAHAJANA SCHOOL
Karnataka01-2002
Skills
- Single source publishing
- Context-sensitive help
- Topic-based authoring
- Instructional design
- Search engine optimization
- XML and HTML proficiency
- Adobe FrameMaker and PDF editing
- Microsoft Word and PowerPoint
- Airbus engineering tools
- MS Visio and Photoshop expertise
- Adobe RoboHelp proficiency
- TechSmith SnagIt usage
- GIDOCA and GIPSY tools knowledge
- DACAS and DITA standards adherence
- ISPEC 2200 and S1000D compliance
- Simplified technical English application
- ATA 100 documentation standards
- AIRNAV systems knowledge
- Airbus supply chain management
Extra Curriculum And Achievements
- GFTS, Maintenance of the Aircraft of Cessna 152 and Cessna 172 fitted with Lycoming engine which is a piston engine. My daily routine was to check if any damage has occurred to the aircraft by the external environment, then I had to inform the QCM. I have done 25hrs, 50hrs, and 100hrs of inspection for both the Aircrafts which is to be done periodically as mentioned in the documents provided by the Airworthiness authority.
- Agni Aviation, I have worked as Store Inspector and my key roles and responsibility are as follows. To check the stocks available in the store and if stocks are not available, I have to inform the manager and order none of stocks required. If the technician requires any part of the aircraft, then I have to check and issue it to the technician. Maintain the bonded store and its documentation. Check the quantity of the Fuel, Oil and Greases available and if required order it. I have worked on the production of the micro light aircraft model no Zen air six hundred, I have also worked as a technician on the Cessna 340, Cessna 180, Cessna 188. I have done 25hrs, 50hrs, 100hrs of inspection for both the Aircrafts which is to be done.
Languages
- English
- Hindi
- Gujarati
- Marathi
Hobbies and Interests
- Socializing with friends
- PC and Mobile customization
- Exploring new applications
Roles
Technical Writer
Personal Information
- Passport Number: J 7961154
- Date of Birth: 05/08/85
- Nationality: Indian
- Marital Status: Separated
Timeline
Deputy Manager
Innova Solutions
11.2022 - 12.2025
Technical Lead
Taal Tech
02.2022 - 11.2022
Technical Lead
CYIENT LTD
06.2018 - 02.2022
Senior Technical Writer
HCL Technologies LTD
07.2017 - 06.2018
Technical Author
Cades Studec Technologies India
10.2008 - 04.2017
B. TECH - AERONAUTICAL (MECHANICAL)
VSM AEROSPACE
HSC - PCMB
K. PUTTSWAMY COLLOGE
SSC - Science
MAHAJANA SCHOOL