Summary
Overview
Work History
Education
Skills
Timeline
Intern
Dhirendar Kumar Sharma

Dhirendar Kumar Sharma

Department Manager
Noida,Uttar Pradesh

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering Five years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving operational goals and ensuring smooth functioning of operation department.

Overview

6
6
years of professional experience

Work History

Department Manager

Reliance Retail
Ghaziabad
12.2022 - Current
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Dark Store Manager

Blinkit
Greater Noida
07.2019 - 07.2022
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • New store planning and manpower hiring training.

Operation Executive

Rivigo Service Pvt. Ltd.
Greater Noida
02.2018 - 07.2019


  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Create CN , quality check of consignment , connect the shipment for further location.
  • Oversaw logistics and inventory management for warehouse.
  • Supervised delivery staff and general productivity.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.

Education

Bachelor of Technology - Mechanical Engineering

MIET
Greater Noida
06.2012 - 2016.06

Skills

    Operations

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Timeline

Department Manager

Reliance Retail
12.2022 - Current

Dark Store Manager

Blinkit
07.2019 - 07.2022

Operation Executive

Rivigo Service Pvt. Ltd.
02.2018 - 07.2019

Bachelor of Technology - Mechanical Engineering

MIET
06.2012 - 2016.06

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Dhirendar Kumar SharmaDepartment Manager