Dhirendar Kumar Sharma
Department Manager
Noida,Uttar Pradesh
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering Five years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving operational goals and ensuring smooth functioning of operation department.
Overview
6
6
years of professional experience
Work History
Department Manager
Reliance Retail
Ghaziabad
12.2022 - Current
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Managed resources effectively to avoid unnecessary delivery delays.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Dark Store Manager
Blinkit
Greater Noida
07.2019 - 07.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- New store planning and manpower hiring training.
Operation Executive
Rivigo Service Pvt. Ltd.
Greater Noida
02.2018 - 07.2019
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Create CN , quality check of consignment , connect the shipment for further location.
- Oversaw logistics and inventory management for warehouse.
- Supervised delivery staff and general productivity.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Education
Bachelor of Technology - Mechanical Engineering
MIET
Greater Noida 06.2012 - 06.2016
Skills
Operations
Vendor management
Recruiting and Hiring
Relationship building and management
Business development and planning
Order management
Staff Development
Timeline
Department Manager
Reliance Retail
12.2022 - Current
Dark Store Manager
Blinkit
07.2019 - 07.2022
Operation Executive
Rivigo Service Pvt. Ltd.
02.2018 - 07.2019
Bachelor of Technology - Mechanical Engineering
MIET
06.2012 - 06.2016