DHIRENDRA KUMAR
Bengaluru
Summary
QA Lead with 14+ years of extensive expertise in integration, automation, and performance testing, specializing in SaaS healthcare platforms. Designed and implemented API automation frameworks to enhance efficiency and reliability, while successfully integrating automation suites into CI/CD pipelines.
Overview
20
20
years of professional experience
Work History
QA Project Lead
GE HealthCare
08.2024 - 11.2025
- Led QA delivery for healthcare SaaS platforms, ensuring quality and adherence to timelines.
- Executed FMEA-based testing across QA, staging, and UAT environments to identify potential failures.
- Executed performance test suite using JMeter and K6 framework to assess application reliability.
- Designed and implemented API automation frameworks using REST Assured with Cucumber BDD.
- Integrated automation suites into CI/CD pipelines using GitLab and Jenkins.
QA Lead
GE HealthCare
08.2023 - 05.2024
- Led QA for Lifecycle Management systems with focus on performance and reliability testing.
- Executed load, stress, spike, endurance, and volume testing to ensure system robustness under varying conditions.
- Automated API performance testing with Grafana K6 and JMeter to enhance testing efficiency.
- Coordinated QA resources and compiled detailed client performance reports to inform stakeholders.
Senior QA Lead
Koch Business Solutions
12.2021 - 02.2023
- I have worked extensively in the energy domain with Sentient Energy, where I:
- Led QA for IoT-based energy analytics platforms.
- Conducted firmware testing for energy products, ensuring compliance with quality standards and reliability.
- Executed scale and performance testing using JMeter and Blaze Meter to validate system robustness under varying loads.
- Developed Python scripts to trigger and analyze fault scenarios, enhancing issue detection and resolution.
Senior QA Expert
Synchronoss Technologies
04.2014 - 12.2021
- Executed comprehensive manual, automation, and scale testing for enterprise-grade systems, ensuring high-quality deliverables.
- Led QA initiatives for grid analytics and sensor-based platforms, ensuring product reliability and performance.
- Automated UI workflows with Selenium and addressed non-functional requirements using JMeter to improve testing efficiency.
- Collaborated with clients on FRD documentation and implemented an automation-driven testing strategy that elevated product quality.
Senior QA Engineer
Photon Infotech
10.2011 - 02.2014
- Executed and automated end-to-end testing for mobile banking applications.
- Experienced in mobile app automation with Appium, testing across both Android and iOS platforms.
- Validated Salesforce workflows, integrations, security features, and mobile app functionality, enhancing overall system reliability.
- Conducted Salesforce CRM testing for JP Morgan’s Cards & Payments domain and Wealth Management platforms to ensure quality and compliance.
- Executed server-side testing and log analysis using Wireshark to identify and troubleshoot issues effectively.
QA Engineer
Blue Star Infotech
07.2010 - 09.2011
- Designed and executed test cases, automating non-functional requirements to enhance testing efficiency.
- Performed functional and regression testing in retail domain, ensuring system reliability and user satisfaction.
- Conducted backend testing with SQL Server, validating data flow and identifying missing or inconsistent data to maintain data integrity.
QA Engineer
Bally Technologies
06.2007 - 12.2008
- Validated slot machine data with Oracle and MySQL databases to maintain data integrity and operational effectiveness.
- Conducted testing of slot data systems for gaming platforms, ensuring accuracy and reliability to enhance user experience.
- Developed custom tool to generate test data, facilitating effective load and stress testing for non-functional requirements.
QA Engineer
Schneider Electric
06.2005 - 05.2007
- Authored and reviewed test cases based on PRD and user stories to ensure comprehensive coverage of requirements.
- Executed system testing by integrating and connecting PLC devices to validate system performance and reliability.
- Performed Business Functionality Testing, Black Box Testing, and Integration Testing.
- Conducted GUI testing to verify features and functionality, ensuring compliance with client standards.
- Tested industrial automation and control systems.
- Oversaw technical operational flows in the Micrologic Toolbox project.
- Developed tooltips and GUI components using .NET technologies.
Education
MCA - computer application
Madras University
01-2005
BCA - computer application
Ranchi University
01-2001
Skills
- Automation Testing
- Selenium Web Driver
- TestNG
- Cucumber BDD
- REST Assured
- Postman
- SOAP UI
- JMeter
- Blaze Meter
- Cypress
- Playwright
- Rational Robot
- QTP 92 automation
- QFS automation tool
- QC 90
- Test Director 70
- JIRA
- ALM
- Bugzilla
- Rational ClearQuest
- Team Track 66
- Star Team
- Insight
- SQL Server 2000/2005
- DB2
- My SQL
- Oracle
- JavaScript
- API Testing tools
- SOA/Rest client
- Control M Manager
- Salesforce
- Flexera software
- IOS
- Android
- Win
- Surface devices
- Grafana K6
- Cognos reporting
- PyCharm
- Grafana K6
Key Responsibilities And Achievements
- Led QA teams (5–12 members), resolving technical queries and defining enterprise-wide testing strategies.
- Extensive experience in software, integration, and test management for AI-enabled SaaS platforms, cloud offerings, and BFSI/payment workflows.
- Designed test strategies, authored test cases, and implemented automation frameworks; maintained regression test beds and CI/CD pipelines (Jenkins, GitHub Actions, AWS, Azure).
- Validated data synchronization between Salesforce front-end and backend databases; defined QA strategy for Salesforce Sales, Service, Marketing, and Experience Clouds.
- Hands-on expertise in mobile app automation using Appium across Android, iOS, and Windows platforms.
- Experience in web automation using Selenium WebDriver with Cucumber BDD and TestNG frameworks.
- Experience in QA tools: QTP/UFT, JMeter, LoadRunner, SOAP UI, REST Assured, Postman, Cypress, Playwright, Grafana K6.
- Conducted performance, security, and reliability testing; defined workload models and executed tests in scalable environments.
- Experience in containerized environments (Docker, Kubernetes) and microservices testing.
- Specialized in healthcare and medical device testing, ensuring HIPAA compliance, data integrity, and reliability.
- Leveraged Generative AI and LLMs (ChatGPT, Claude, Gemini, GitHub Copilot) to optimize test automation and productivity.
- Strong grasp of SDLC, STLC, defect lifecycle, Agile (Scrum, Kanban), and UAT planning with cross-functional collaboration.
- Managed defect lifecycle and QA metrics using JIRA and Azure DevOps; established QA standards aligned with Agile and DevOps.
- Excellent communication, documentation, and stakeholder engagement skills, consistently delivering high-value solutions.
Timeline
QA Project Lead
GE HealthCare
08.2024 - 11.2025
QA Lead
GE HealthCare
08.2023 - 05.2024
Senior QA Lead
Koch Business Solutions
12.2021 - 02.2023
Senior QA Expert
Synchronoss Technologies
04.2014 - 12.2021
Senior QA Engineer
Photon Infotech
10.2011 - 02.2014
QA Engineer
Blue Star Infotech
07.2010 - 09.2011
QA Engineer
Bally Technologies
06.2007 - 12.2008
QA Engineer
Schneider Electric
06.2005 - 05.2007
MCA - computer application
Madras University
BCA - computer application
Ranchi University