Dhirendra Kumar Panda
Bhubaneswar
Summary
To build a carrier in high educational environment with leading corporate that could explains my skill, ability & realize my potential fully. To reach the pinnacle of success and excel in all spheres through hard work and determination. To work with team spirit and lead by example. To put my strengths for an organization that values competence, performance and integrity and encourage creativity.
With more than 12 years of extensive experience in research and analytical instruments, I possess strong verbal and written communication skills alongside excellent coordination abilities with cross-cultural teams. I am adept at handling challenges effectively and delivering solutions with quick turnaround times. Proven track record of completing assignments within prescribed timelines and budgets. Proficient in Microsoft Word, Excel, and PowerPoint with a fast learning aptitude to quickly adapt to new technologies and processes.
Overview
1
1
Language
16
16
years of professional experience
Work History
Territory Service Manager
Merck Life Science Pvt Limited
07.2018 - Current
- Working as Territory Service Manager in Merck Life Science Pvt Limited at Bhubaneswar Odisha.
Service Specialist
ANTON PAAR INDIA PVT limited
03.2014 - 09.2018
- Working as a Service specialist in ANTON PAAR INDIA PVT limited at Kolkata Branch.
Field Engineer (Sales & Service)
M/S Siskin Instruments Co. Pvt. Ltd
08.2010 - 03.2014
- Served as field engineer (Sales & Service) at M/S Siskin Instruments Co. Pvt. Ltd, Bangalore, supporting Thane (Mumbai) branch operations.
Education
Diploma - Electronics and Tele Communication
State Council For Technical Education And Vocational Training
Bhubaneswar, OrissaSkills
Maintained accurate service records and performance logs using SFDC as well as in Microsoft Excel, supporting compliance and operational transparency
Created new sales platforms by delivering fast, high-quality service that built trust and generated in bound customer inquiriesDesigned and executed service and installation schedules for the technical team, optimizing field coverage and minimizing downtime
Territory expansion
Sales support
Workforce planning
Service delivery
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Time management
Problem-solving abilities
Excellent communication
Team collaboration
Active listening
Effective communication
Verbal and written communication
Decision-making
Self motivation
Scheduling and coordinating
Goal setting
Negotiation and conflict resolution
Sales strategy
Interests
Reading Books and Playing Cricket
Timeline
Territory Service Manager
Merck Life Science Pvt Limited
07.2018 - Current
Service Specialist
ANTON PAAR INDIA PVT limited
03.2014 - 09.2018
Field Engineer (Sales & Service)
M/S Siskin Instruments Co. Pvt. Ltd
08.2010 - 03.2014
Diploma - Electronics and Tele Communication
State Council For Technical Education And Vocational Training
PROFESSIONAL COURSE:
Spoken English in Kalinga Help Point, Bhubaneswar, Orissa
DECLARATION:
I hereby declare that all statements made by me in the CV are true complete and correct to the best of my knowledge and belief. Date : 2021-12-19 Place : Bhubaneswar
JOB PROFILE :-
- Services of all below mentioned products. Viscometer, Densitometer, Polari miter and Refractometer and process Instrument. Enveloping new markets and effective techno-commercial discussion with the client over the products, follow-up, and negotiation thereof. Effective delivery of services within the shortest timeframe.
- Installation of new products at various sites and attaining the utmost expectation of the client.
- Developing frontline sales for AMC activity that includes application-based discussions, handling web enquiries. Market survey for after service work.
- Handling Installations and Service calls on time.
- Maintaining cordial rapport with the existing clients at numerous R&D centers and QC departments of various government, semi-government and private organizations at Eastern Part of India.
PROFILE:
A decent human being with moral, self confidence, positive attitude, thrust for learning, high degree of concern and respect for superiors and always try to give my best in every field I belong to with full of patience.
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
odiya
Advanced (C1)
Playing Cricket and cooking.
i like to play cricket and watch cricket match.
Weekend i like to prepare food for me and family.