Structured Lead Consultant with excellent troubleshooting, issue resolution and leadership skills. Dependable and driven with record seeing complex projects through to completion.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Lead Consultant
Opentext
10.2023 - Current
Supporting a group of 40+ projects in Opentext at SM Phase including L3 support and lead Integration practice for new onboarding projects
Design and develop integration solutions for GXS Managed Services clients as it relates to Ecommerce requirements
Responsible for Maintaining the partners using Opentext Cloud based technology platforms (Trading Grid Admin, MS Classic etc.)
Process Improvement- Defect Analysis and RCA to improve process
Coordinate workflow and serve as point of escalation for an assigned group of EDI integration resources.
Manage resource scheduling and associated prioritization of workload.
Senior Consultant
Opentext
06.2019 - 09.2023
Responsible for Maintaining the partners using Opentext Cloud based technology platforms (Trading Grid Admin, MS Classic etc.)
Communications standards such as SFTP, HTTPS, AS2, X400, OFTP2 etc.
Support Customer Acceptance Testing including end-to-end with Trading Partner Communities.
Rollout production solutions and assist till steady-state is achieved.
Senior Specialist
HCL Technologies Ltd
02.2018 - 05.2019
VOLVO Group and Cars
Partner Entity configuration on SEEBURGER - BIS Front-End.
Monitored, investigated and resolved EDI production problems; analyzed the process and recommended improvements.
Provided internal 2nd level support, analyzed errors in the EDI data and corrected errors.
Acted as point-of-contact on the processing status of EDI transactions like 830, 855,856, 810, 850, 997 and EDIFACT transactions like DELFOR, DELJIT, INVOIC, DESADV and ORDERS.
Software Developer
ST Infosys Pvt. Ltd
08.2015 - 01.2018
E-com VAN Mapping and Development
Mapping: To create or edit maps with GXS AI 3.0 & Custom translator (Java based) Flat file to EDI, Excel to EDI, XML to EDI, IDoc to EDI & vice versa.
To resolve AS2 issues: Identifier, URL, Certificate Changes, Creating New Profiles & Setup, Setting Rules, and Testing.
Error Identification & Processing of interchanges: Create translation setups, identify mapping errors and process the interchanges after correction in maps or to inform customers about the errors.
Sr. Tech Support Executive
ST Infosys Pvt. Ltd
01.2013 - 07.2015
E-com VAN EDI X12 Support
To provide B2B EDI Services to customers, creating Relationship Setups b/w Customers and Trading Partners and to ensure end to end delivery of Documents.
Monitoring the daily EDI processes, handling queries of mapping, EDI customers.
Provide secure transactions by Van Connectivity (ECCONNECT), AS2 & FTP.
Education
B.Tech - E&C
GVSET
HSC -
Govt. Sr. Sec. School
DCA - undefined
COMET
Skills
Translators- GXS AI 52, Biz Trans, Contivo
Communication Server- GXS Bizlink 33068
Integration Tools- Trading Grid Admin, Tradeguide, Seeburger Front End
Team Leadership & development
Transactions- X12, EDIFACT, TRADACOMS
Communication Protocols - AS2, FTP, SFTP, FTPS, OFTP, REST API basics
Certification
Cloud Services- Microsoft Azure Fundamentals [AZ-900]
Areas Of Interest
Personal Financial Planning and Management.
Understanding the ideas behind great businesses.
Social volunteer work.
Travel - Exploring exotic destinations in the nearby places.
Disclaimer
I hereby declare that all the above given information is true as per my knowledge.
Primary Assets
Honesty & the courage to take responsibilities.
Dedication: Staying on the job until it is finished.
Elevated grammatical and excellent written communication skills.