Dhiren Jayantilal Dedhia
Mumbai
Summary
- Veteran Techno-Functional Expert with top-level skills in IT Product Development. Likeable personality and customer-focused background coupled with expertise in Wealth Management Business. Ready to tackle new challenges and build success with exciting organization.
- 16 Years of experience in Broking / Wealth Management / PMS / Financial Distribution Business. Sound Fundamentals about various businesses Broking company, Portfolio management, Wealth management, IT Product company, IT Services.
- 4 Years of Trading experience, 4 Years of Operations experience, 6.5 Years of IT experience as BA and 2 years of PM role. Domain Knowledge - Equity, Mutual fund, Derivatives, Fixed income, Structured products & it’s Trade Life cycle.
- Expert in understanding Management Interest & Business expectations, with supporting achievable.
- Project Experience in various Modules like Customer On boarding process, CKYC, KRA Registration, Aadhar Integration, Mutual Fund – online channel partner, ETL process for reporting & MIS, Algo’s.
- Expert in BRD, User Stories & Test Case writing.
- Strong SQL for data analysis and process architecture understanding Exceptional Data Analytics and presentational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
AVP IT
RBL BANK LTD
Mumbai
08.2021 - Current
- Application Owner for Customer Portal & Mobile App
- Application Owner for Back office engine Mutual Fund App
- Application Owner for NRI PIS Application.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Communicated business concepts and expected functional behavior to developers and other stakeholders.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and overall departmental productivity.
- Initiated on-time, under-budget project management to optimize performance.
- Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
- Operational Cost saving by 50% with Automating processes and resource onboarding.
Senior Business Analyst
ICICI BANK LTD
Mumbai
05.2020 - 08.2021
- Application Owner for Wealth Integra & Valuefy.
- Accomplished multiple tasks within established timeframes.
- Managing Business & Operations requirements with vendor for timely Delivery
- Functional Testing for issue Fix and change delivered by vendor.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Led and managed staff of 4 team members engaged in administering complex IT infrastructure.
Senior Business Analyst
Reliance Securities Ltd
Mumbai
06.2017 - 04.2020
- Replaced Wealth application for Customer Portfolio with Fixed cost development and saved 50% cost,
- Documenting BRD & Test Cases for vendors
- Live Application support Digital Account Opening / Customer Portfolio management
- Testing of application & RCA for Live issues.
- Functional & Integration testing
- Portfolio design with Corp action handling of equity markets.
- ETL Process to manage static data for blink speed data retrieval process.
Team Manager
Cognizant Technology Solutions
Pune
06.2016 - 05.2017
- Currency Derivative & Revenue payout module
- Existing data clean-up
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
Senior Business Analyst
Miles Software Ltd
Mumbai
06.2011 - 06.2016
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- BRD & FSD document preparation for waterfall methodology
- Writing user stories for agile development process
- KT session with development and testing team, writing test scenarios
- Handover to live support team with Entire Documentation
- Front Office Business Support & Functional Testing
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Responsible for front end process like, Customer On boarding, transaction execution (MF, Fixed income & other Products) Fees Recovery with Power of Attorney Agreement & MIS to Management
- Working as liaison between Back Office Operations team & Client Stake Holder for smooth services
- Liaising Business Requirements with internal Product team.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
PMS Dealer
Atlas Integrated Finance
Mumbai
12.2007 - 12.2009
- Maintained relationships with clients long term.
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Formulated algorithms to search for real-time mathematical indicators and flag trades worth executing.
- Promoted and managed [10] key accounts through direct communication with clients and advising on stock opportunities and market trends.
- Created and maintained live Excel spreadsheet to provide real-time positions and P&L for Portfolio manager.
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
- Delivered expert analysis of market conditions by gathering key data, analyzing trends, creating reports and offering comprehensive evaluations.
Relationship Manager
Sharekhan India Ltd
Mumbai
06.2007 - 11.2007
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Back Office Process & Dealing
Ishita Intermediaries Pvt Ltd
MUMBAI
04.2005 - 05.2007
- Processing Equity, Derivatives & Commodities trades and generation Obligation report & reconciling with Broker.
- Various Reconciliations Bank, Stock, Broker, Revenue. Account management in Tally accounting software.
Education
Master's in Commerce - Commerce
Mumbai University
Mumbai04.2008
B.com -
Mumbai University
2005
Skills
- Flexible and Adaptable
- Decision-Making
- MS Office
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Dependable and Responsible
- Written Communication
- Teamwork and Collaboration
- Wealth Management Application Money ware Integra
- CLASS PLUS PORTFOLIO for customer report
- Depository APP: DP Secure - Depository
- Wealth Management Application VALUEFY
- IT Task and project tracking tools - JIRA, ZOHO
- Mutual Fund core engine - Winsoft Application
- ORO Wealth Application for Customer Portal
- Expert in SQL Queries for Data Analysis & Testing
- Advance Excel, Macro, Charts, Formulas, Pivots, etc
Accomplishments
- Achieved Wealth Portfolio report by introducing Class Plus Portfolio.
- Documented and resolved Equity Corp action which led to ZERO Portfolio valuation error.
- GST Implementation in Commission charging application
- Aadhar implementation in Customer onboarding process
- Technical implementations TLS1.2, OS Upgrade
Certification
NCFM Capital market - 2007
Certified program in capital market 2006 ( BSE ) BCFM BSE (Dealers & Derivatives Module) – 2007
Derivative Market -2009
Timeline
AVP IT
RBL BANK LTD
08.2021 - Current
Senior Business Analyst
ICICI BANK LTD
05.2020 - 08.2021
Senior Business Analyst
Reliance Securities Ltd
06.2017 - 04.2020
Team Manager
Cognizant Technology Solutions
06.2016 - 05.2017
Senior Business Analyst
Miles Software Ltd
06.2011 - 06.2016
PMS Dealer
Atlas Integrated Finance
12.2007 - 12.2009
Relationship Manager
Sharekhan India Ltd
06.2007 - 11.2007
Back Office Process & Dealing
Ishita Intermediaries Pvt Ltd
04.2005 - 05.2007
Master's in Commerce - Commerce
Mumbai University
B.com -
Mumbai University