Dhivagar C

● Responsible for the Administration and Efficient Daily Operation of the Branch

● Achieve Incremental Targets for CASA, TD and Assets and Fee products

● Branch Profitability and Maintain a Healthy Asset and Liability book

● Monitor Daily, Weekly and Monthly reviews for inbound and outbound Team

● Ensure proper on-boarding of all new customers acquired

● Cross-sell of products with new and as well as with existing customers

● Conduct workshops and training programs for the employees

● Ensuring Strict Compliance with Bank Policies and Procedures

● Manage and Complete Branch Audit by Internal and External Auditors

● Resolution of Customer Queries and Complaints

● Ensure Smooth Functioning of the Branch

● Day-to-Day Branch Operations and Administration

● Ensuring Strict Compliance with Bank Policies and Procedures

● Ensuring the Best in Class Customer Service

● Manage and Complete Branch Audit by Internal and External Auditors

● Resolution of Customer Queries and Complaints

● Achieve Monthly Sales and Operating Income Profit Targets

● Ensure Smooth Functioning of the Branch

● Operations and Customer Service

● Preliminary Underwriting

● Data Entry Process

● Claims Processing and Support

● Accounts & Administration

● Preliminary Underwriting

● Customer Service

● Renewal and Policy Retention

● Accounts & Admin Support

● MIS on Business Data