DHIVAGAR DHANAKODI
Coimbatore,
Summary
Product Owner with 10 Years of IT Experience in developing and executing product roadmaps that drive revenue growth and increase customer satisfaction, skilled in collaborating with stakeholders to prioritize product features based on customer feedback and led End-to-End Implementations
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Product Manager
Tata Consultancy Services
02.2022 - Current
- Leading the core product development of TCS OmniStore, a SaaS based POS solution that enables seamless Omnichannel customer experience
- Set PI Plans, Sprint Plans and handled Scrum team for three iterations as a Scrum Master
- Collaborated with stakeholders to understand the user and business requirements and convert them into user stories by adding in Roadmaps and develop in the product which is beneficial for business and company
- Created and maintained the solution vision, roadmap and backlog of work through the project's life cycle (SDLC)
- Oversaw entire product deployments from vision and creation to rollout and delivery
Business Analyst
Advanced Advanced, Ginni Systems Limited
11.2020 - 11.2021
- Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands
- Owned the product roadmap and met 90% of feature deadlines by identifying and mitigating any engineering roadblocks
- Established user story acceptance criteria and refined stories with Scrum teams
- Developed 6 different user stories for a new subscription product, leading to focused marketing copy and ROI increase of 16%
- Professionally interacted with clients to assess business requirements and determine software needs
Functional Consultant
Gofrugal Technologies Pvt Ltd
03.2018 - 08.2020
- Created user story acceptance criteria to get buy-in from stakeholders and refined those stories with scrum teams
- Analyze Business Challenges, Identify the clients pain points, business problems and proposed solutions
- Owned the planning and scheduling of two-week sprints and articulated product vision to engineering, resulting in hitting 98% of defined product goals
- Helped identify product gaps and opportunities to improve product position in market
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Technical Consultant
Solvy Tech Solutions Pvt Ltd
09.2016 - 03.2018
- Analyzed client business processes to propose optimal software applications for unique requirements
- Engaged with stakeholders to transform client requirements into turnkey solutions
- Developed technical requirement documentation for new software products.
Affiliate Relations Manager
Bright Bridge Infotech Pvt Ltd
12.2015 - 09.2016
- Worked in U.S Shift, Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails
- Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets
- Set marketing and sales goals to achieve revenue growth & develop business strategies to improve affiliate program
Business Development Executive
Krish Softwares
12.2013 - 11.2015
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Communicated directly with customers and partners to build strong business networks and relationships
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Education
Bachelor of Technology - Information Technology
Sri Ramakrishna Engineering College, Anna University
Coimbatore2011
Skills
- Business Analysis & Requirement Gathering
- Product Backlog Management
- User Acceptance Testing
- Project Management
- Agile Methodologies
- Product Roadmap Creation
- User Story Creation
- Stakeholder Management and Team Handling
- Enterprise Implementation & Delivery
- Market Research & Competitor Analysis
- Tools Expertise - MS Visio, JIRA, Azure DevOps
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Associate Product Manager
Tata Consultancy Services
02.2022 - Current
Business Analyst
Advanced Advanced, Ginni Systems Limited
11.2020 - 11.2021
Functional Consultant
Gofrugal Technologies Pvt Ltd
03.2018 - 08.2020
Technical Consultant
Solvy Tech Solutions Pvt Ltd
09.2016 - 03.2018
Affiliate Relations Manager
Bright Bridge Infotech Pvt Ltd
12.2015 - 09.2016
Business Development Executive
Krish Softwares
12.2013 - 11.2015
Bachelor of Technology - Information Technology
Sri Ramakrishna Engineering College, Anna University
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