Summary
Overview
Work History
Education
Websites
Accomplishments
Core Skills
Personal Information
Timeline
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DHIVIYA THAYUMANAVAN

Chennai

Summary

Dynamic professional with a proven track record at Amazon Development Center, excelling in data analysis and process improvement. Recognized for training over 100 AI Data Trainers, achieving 100% productivity. Adept at stakeholder engagement and delivering actionable insights, driving operational excellence and compliance across diverse teams.

Overview

6
6
years of professional experience

Work History

Retail Engagement Expert

NielsenIQ Pvt. Ltd.
Chennai
04.2025 - Current
  • Launched US Retail Engagement Newsletter across multiple sites to enhance visibility and stakeholder engagement.
  • Received ‘Thumbs Up’ Award for outstanding communication and content quality.
  • Managed over 10 client accounts, delivering recurring reports across teams.
  • Collaborated with cross-functional stakeholders to align retail insights with business objectives.
  • Provided leadership with performance updates and engagement metrics to inform decision-making.

Risk Management Coordinator

Amazon Development Center
Chennai
04.2024 - 04.2025
  • Reduced metadata impersonation and copyright infringement cases within Books Risk Management team.
  • Handled high-priority escalations, achieving an error rate reduction to 5%.
  • Supported leadership by preparing audits, reporting compliance, and conducting risk analysis.
  • Enhanced process adherence and operational accuracy throughout various workflows.

Senior ML Data Associate

Amazon Development Center
Chennai
06.2023 - 04.2024
  • Trained and mentored over 100 AI Data Trainers, achieving 100% productivity and 95% quality scores.
  • Collaborated with global teams to meet SLAs and quality benchmarks.
  • Supported machine learning model accuracy through management of large-scale datasets.
  • Delivered consistent reporting and quality metrics to leadership and program managers.
  • Maintained compliance and documentation standards while driving process improvements.

ML Data Associate

Amazon Development Center
Chennai
09.2019 - 06.2023
  • Analyzed large datasets, identifying trends to drive informed decision-making.
  • Collaborated with cross-functional teams to optimize data collection methods.
  • Developed and enforced data quality standards, ensuring accuracy and reliability.
  • Assisted in implementing automated reporting systems, achieving efficiency gains.
  • Created comprehensive documentation for data management and analysis processes.
  • Provided training and support on data tools and software to team members.
  • Facilitated meetings to present data findings and gather stakeholder feedback.
  • Researched best practices in data management to enhance operational workflows.

Education

Bachelor of Engineering - Computer Science & Engineering

Prince Dr. K. Vasudevan College of Engineering and Technology

Accomplishments

  • Achieved 95%+ quality metrics across AI data programs
  • Reduced operational error rate to below defined thresholds
  • Trained and enabled 100+ team members with measurable productivity gains
  • Recognized with Thumbs Up Award for impactful retail engagement initiatives

Core Skills

Excel (Advanced), SQL, Power BI, Amazon QuickSight, Reporting & Dashboards, Data Analysis, Risk & Compliance, Audit Support, Escalation Management, Process Improvement, Quality Metrics, Stakeholder Management, Retail Engagement, Cross-functional Coordination, Documentation, Client Reporting, CRM / ERP Tools, Internal Analytics Systems, Workflow & Productivity Tools

Personal Information

  • Available: 30 Days Notice
  • Tech
  • Media & Content
  • Operations
  • Healthcare

Timeline

Retail Engagement Expert

NielsenIQ Pvt. Ltd.
04.2025 - Current

Risk Management Coordinator

Amazon Development Center
04.2024 - 04.2025

Senior ML Data Associate

Amazon Development Center
06.2023 - 04.2024

ML Data Associate

Amazon Development Center
09.2019 - 06.2023

Bachelor of Engineering - Computer Science & Engineering

Prince Dr. K. Vasudevan College of Engineering and Technology
DHIVIYA THAYUMANAVAN