DHIVYA BHARATHI R

• Organized and maintained filing systems for easy access to documents.
• Provided customer service by addressing inquiries and resolving issues promptly.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Answered phone calls and directed them to appropriate personnel.

· Determined asking prices on resale gold items by calculating approximate value of gold.

· Weighed gold items to obtain total pricing offered for sale from customer.

· Evaluated gold items such as gold coins, scrap gold.

· Wrote detailed appraisal reports for gold and submitted to clients.

· Maintained current database of completed appraisals and customer information.