Summary
Overview
Work History
Education
Skills
Certification
Software
ROLES AND RESPONSIBILITIES
Timeline
Hi, I’m

Dhriti Gupta

Senior Software Engineer - Digital Marketing
Gurgaon
Dhriti Gupta

Summary

Email marketing professional equipped to drive impactful campaigns and optimize engagement strategies. Skilled in crafting compelling content, analyzing performance metrics, and utilizing automation tools. Strong focus on team collaboration and adaptability to changing needs, ensuring consistent and reliable results. Known for creative problem-solving and strategic thinking to achieve business goals.

Overview

7
years of professional experience
4
Certifications

Work History

GSPANN Technologies

Senior Software Engineer
02.2025 - Current

Job overview

  • Received the 'Star of the Quarter' award from GSPANN after just six months of employment.
  • Collaborated and managed a team of six in the big and tight deadlines ESP Migration project.
  • Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
  • Identified opportunities for growth within existing customer base via tailored upsell/cross-sell campaigns designed to drive revenue increases.

Ingram Micro

Executive Marketing Automation
04.2021 - 01.2025

Job overview

  • Dedicatedly worked for EMEA, APAC, and LATAM vendors for Ingram, developed emails, forms, and landing pages, created CDOs, shared lists, filters, and set up segments, managed their campaigns, and reporting.
  • Custom reporting and setup agents.
  • Handled blind form and main form submission, and automatic deployment of customized emails with field merges.
  • Learned CRM integration of Eloqua with Microsoft Dynamics 365.

Grazitti Interactive

Software Engineer - Marketing Automation
09.2018 - 04.2021

Job overview

  • 'Innovative Excellence Award' for excellent performance in the annual meet for the year 2019-2020.
  • 'Grazittian of the Month' Award for excellent work and billability in the COVID pandemic.
  • Various kudos from clients, won 2 spot awards for good performance, and fetching billables.

Grazitti Interactive

PHP Trainee
06.2018 - 09.2018

Job overview

  • Worked on the development of an internal knowledge base microsite in Angular 6.

Reliance Jio Infocomm Limited

Summer Intern
06.2017 - 07.2017

CDAC

Summer Trainee
06.2016 - 07.2016

Education

NMIMS Global Access School for Continuing Education

MBA from ITSM
07.2023

University Overview

GPA: 74.92%

Jaypee University of Information Technology
Solan

Btech from IT
06.2018

University Overview

GPA: 7.9 cgpa

Skills

Javascript/JQuery

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Certification

Adobe Certified Expert-Marketo Engage Business Practitioner (08/2020 - 08/2022)

Software

Braze

Eloqua

Marketo

Hubspot

Google Analytics

Postman

ROLES AND RESPONSIBILITIES

  • Boosted click-through rates by incorporating compelling calls-to-action and visually appealing designs in emails. Increased open rates with engaging subject lines and personalized content tailored to target audiences.
  • Enhanced email campaign performance by strategizing and implementing A/B testing methods. Reduced unsubscribe rates with targeted and relevant email campaigns for various customer segments. Improved overall deliverability by maintaining clean subscriber lists and monitoring bounce rates closely.
  • Leveraged automation tools to streamline workflows, schedule campaigns, and maintain consistency in communication frequency across various platforms. Nurtured new leads through the customer journey by creating engaging drip campaigns tailored to various stages of the sales funnel.
  • Managed campaigns for various clients that consistently exceeded sales goals. Created detailed reports of campaign metrics for stakeholders to highlight successes, areas of improvement, and recommendations for future initiatives. Distributing, Reviewing and Managing team’s performance and tasks and communicating with the vendors, clients and internal management and associated authorities
  • Provided ongoing training and support to junior team members to foster growth within the organization while maintaining high-quality work standards. Spearheaded cross-functional projects involving creative teams, product managers, developers, and analytics experts to deliver high-quality email marketing initiatives on schedule.
  • Acted as an internal subject matter expert on email marketing best practices, providing guidance and support to colleagues seeking assistance in this area.

Timeline

Braze Certified Practitioner

09-2025

Senior Software Engineer

GSPANN Technologies
02.2025 - Current

Executive Marketing Automation

Ingram Micro
04.2021 - 01.2025

Software Engineer - Marketing Automation

Grazitti Interactive
09.2018 - 04.2021

PHP Trainee

Grazitti Interactive
06.2018 - 09.2018

Summer Intern

Reliance Jio Infocomm Limited
06.2017 - 07.2017

Summer Trainee

CDAC
06.2016 - 07.2016

Jaypee University of Information Technology

Btech from IT

NMIMS Global Access School for Continuing Education

MBA from ITSM
Dhriti GuptaSenior Software Engineer - Digital Marketing