DHRUBAJYOTI MITRA
KOLKATA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Experienced in direct and channel sales, seeking to bring my proven record in sales, business development, team leading and achieving organizational goals in a management.
Overview
16
16
years of professional experience
Work History
Sales Officer- Baharampur HQ
BAJAJ CONSUMER CARE LTD
01.2019 - 08.2022
- As Sales Officer managed Sales & Distribution in Behrampur HQ, WB with 2 Super stockists , 2 Direct stockists & BiharSharif HQ, Bihar, which was the second biggest territory in terms of primary & secondary value and distribution after Patna City in East Zone for 3 years.
- In Bihar Managed 2 Super Stockiest, 8 Direct Stockiest and 52 Sub- Stockist across 5 Districts (Nalanda, Nawada, Sheikhpura, Lakhisarai & Jamui)
- Achieved both assigned primary and secondary targets while maintaining healthy stock in days (NOD) and investment
- Assigned targets and ensured achievement of same from channel partners- distributors, sub stockiest, wholesalers, retailers and team members (ISR, VSR'S & VTL at gate meetings)
- Ensured productivity of channel partners and team members by preparing monthly PJP of self and team, working with team members with DRCP at key outlets (retail, wholesale & sub stockist). Maintaining proper operations.
- Identified low performing beats, channel partners and unbilled outlets and correcting the problems as a team
- Monitored efficiency parameters by working with team members in market and driving them to achieve ECO, focus brand & TLS targets
- Worked shoulder to shoulder with team on ground carrying ready stock, POP material (posters, table tops, special tapes, etc) thus enabling increased off take through product visibility
- Motivated Team members and channel partners by training and coaching them on routine PJP visits and ensured scheme achievement by all stake holders.
- Discussed achievement versus target and educating them about rewards/incentives on accomplishment of their given targets, thus, creating a positive energy in the team and minimizing attrition
- Driving internal contests to create a competitive spirit and positive energy within the team.
- Empowering my team members and training them to enhance their skill for next level.
- On boarding new channel partners and hiring team members as and when required
- Ensured stockiest had a healthy ROI checking the same quarterly.
- Fulfilling administrative tasks by preparing distributor damage claims, Monthly scheme claims and submitting them timely.
- Assisted stockists by following up on late payments from substockists and wholesalers.
- Contributing to the business growth of my territory and overall growth of State, Zone and the Organization
Deputy Manager- Vodafone Business Services
VODAFONE MOBILE SERVICES LTD
09.2017 - 12.2018
- Enterprise Services Lead of Begusarai, Bhagalpur, Purnea and Muzaffarpur Zones
- Sales and revenue generation through multiproduct selling, up selling and cross selling to new and existing customers
- Drove sales of all enterprise services through Direct Sales Team and Channel Partners.
- Staying abreast with competition products, services and pricing.
- Added sales and distribution footprint, by on boarding new channel partners.
- Liaising, Coaching and motivating existing partners.
- Governance implementation, adherence and controlling attrition of overall sales team.
- Managed existing corporate accounts and reducing account churn
- Maintained and updating funnel of existing, new and competition account base
M-pesa Business Development Manager -Vodafone Mobile Services Ltd
VODAFONE MPESA LTD
05.2014 - 09.2017
- Zonal lead of M-pesa wallet services for Dhanbad Zone with business development responsibility of 9 districts
- Established a strong customer base through exclusive m-pesa distribution
- Worked in synergy with other distribution verticals to ensure added business volume, support and seamless delivery
- On boarded new distributors and activated fresh retailers every month to increase spread, quality and volume of business
- Conducted monthly promotional and marketing activities and campaigns
- Helped in increasing volume of homegrown Merchant & Enterprise business
- Conducted gate meeting at distribution points and briefed channel partners on SAC and RNR schemes
- Designed attractive RNR schemes on monthly basis
Assistant Manager-Sales and Distribution
CITIFINANCIAL CONSUMER FINANCE INDIA LTD
07.2006 - 06.2011
- Achieved business targets by selling unsecured personal loans and cross selling insurance products, by strictly adhering to compliance
- Responsible for Direct Sales Agent and Direct sales personnel recruitment, product training and sales team performance
- Drove channel sales and engaged the sales team into different marketing activities, keeping in mind, the expenses of the branch, as a cost and profit center
- Educated customers regarding loan procedures filled out the necessary documents and presented them with the best options post a profile and credit check
- Exemplified in the role of a wealth manager by providing financial planning and investment advice
- Collections from delinquent customers and maintaining quality portfolio
- Provided customer service and after sales support
Associate Relationship Manager- Online Sales
INDIABULLS SECURITIES LTD
02.2006 - 07.2006
- Driving sales by opening De-mat accounts and facilitating clients in share Trading
- Acquired clients in equity, convinced customers about the competitive rate and benefits
- Reported to my team leader regarding achievement of individual and team targets
- Managed and served high net worth customers, by providing, updated, relevant and accurate stock market information
Education
MBA - Marketing
THE ICFAI UNIVERSITY
Kolkata02.2014
B.COM -
GOENKA COLLEGE OF COMMERCE
05.2004
ISC -
ST. JAMES' SCHOOL
Kolkata05.2001
Skills
- FTTH
- LCO
- Fin tech
- Team collaboration
- Sales presentations
- Inventory Management
- Sales Target Achievement
- Telecom Postpaid
- B2B
- B2C
- Digital Wallet
- Unsecured Loan Sales
- Distribution GT Retail
- ROI
- Collections
- GTM & Business Development
- Sales reporting
Training
- Trained in all back office operations and customer service as an internee/management trainee, at Emami Landmark Store Pvt Ltd (now Starmark), 04/19/05, 06/20/05
- Certified in NCFM Capital Market (Dealers) Module, when working in India Bulls Securities Ltd.
- Trained in General Compliance and Anti-money Laundering, Information Security Awareness, Credit Basics, Insurance Regulatory and Product Training Programs in CitiFinancial.
- Trained and certified by Bharti Axa product trainers in Investment Linked Insurance and Financial Insights Level -1.
- Passed Certificate Examination in Life Insurance from Insurance Institute of India and was an IRDA certified agent.
Photography, Philately, Music
Passionate about Astro Photography , Wildlife & Landscape photography.
Collecting Stamps from countries worlwide and storing in albums and making penfriends .
International / Indian Pop and rock music and Bollywood music.
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Sales Officer- Baharampur HQ
BAJAJ CONSUMER CARE LTD
01.2019 - 08.2022
Deputy Manager- Vodafone Business Services
VODAFONE MOBILE SERVICES LTD
09.2017 - 12.2018
M-pesa Business Development Manager -Vodafone Mobile Services Ltd
VODAFONE MPESA LTD
05.2014 - 09.2017
Assistant Manager-Sales and Distribution
CITIFINANCIAL CONSUMER FINANCE INDIA LTD
07.2006 - 06.2011
Associate Relationship Manager- Online Sales
INDIABULLS SECURITIES LTD
02.2006 - 07.2006
MBA - Marketing
THE ICFAI UNIVERSITY
B.COM -
GOENKA COLLEGE OF COMMERCE
ISC -
ST. JAMES' SCHOOL
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